Sumbawa Mountain Holidays

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

This property was enjoyable from the staff, the excursions, the massages and food. I would highly recommend the destination and location to anyone.

The rooms were very clean, the restaurant and food was very good! And the staff was very polite. A lot of space to relax.

I gave the overall rating 4 stars only because I believe that the rooms could do with some level of updating, once this is done I believe that the hotel will be a 5 star resort. The staff who clean the rooms are brilliant and I would like to give a special shout out to Muskur, he was the one tasked to clean my room. He was just good and he took very good care of me during my stay. Overall the staff are warm and friendly and they go above and beyond to provide what you need. A massive thank you to the staff in the spa, they were very professional and very good at what they do. The restaurant staff were also great, my only complaint was that someone signed lots of alcoholic drinks on my room account, however the reception staff worked swiftly to remove this but a better system must be put in place to ensure that other guests are being honest as well as to protect other unsuspecting guests and the financial security of the hotel. I had a a wonderful time and I would definitely visit again and recommend it to others. Thank you Holiday Resort.

Really nice experience. The hotel is spotless. The staff were so friendly and welcoming. The food was amazing with a great breakfast spread. They had several cool pools and a convenient pier for taking tours.

Our stay at Seven Secrets by Hanging Gardens was nothing short of exceptional. This resort strikes the perfect balance between quaint charm and luxurious comfort. From the moment we arrived, we were welcomed by an atmosphere of tranquility and elegance that set the tone for a memorable getaway. The staff were incredibly friendly and kind—always attentive, yet never intrusive. Their genuine warmth and professionalism added a personal touch to our experience, making us feel truly cared for throughout our stay. The resort itself is beautifully maintained, with thoughtful details that reflect a deep appreciation for both design and comfort. Whether we were lounging by the pool or enjoying the serene beach sunset views, everything felt perfectly curated to create a peaceful and indulgent escape. I would highly recommend Seven Secrets by Hanging Gardens to anyone looking for a relaxing and refined retreat.

Stunning hotel! Very large rooms with gorgeous balcony views of the ocean. The infinity pool offers excellent views, especially at sunset. Staff were friendly and always available to answer questions. The only difficulty experienced was with the on-site spa and the inability to access the jacuzzi unless you pay for a very expensive spa treatment. It is also almost impossible to get an appointment if you don’t schedule 2-3 days in advance so we could not access the jacuzzi at all during our stay. If you are planning on staying, call ahead for an appointment! Other than this, I could not fault our stay.

Breathtaking Location, Warm Staff – But Needs Improvement in Comfort and Value Jiva Baluam is set in a truly stunning location nestled in a secluded bay with a private beach that feels like your own paradise. The natural beauty is overwhelming, and the bungalows are located right on the sand. It’s a place where you can fully disconnect and enjoy nature. However, the resort is very remote – there are no alternative dining options within 30 minutes, so you’re fully dependent on the in-house restaurant. Unfortunately, the food quality doesn’t justify the high prices. The Indonesian breakfast (like Nasi Goreng) was okay, but the Western breakfast was quite disappointing in both taste and presentation. The resort has been around for over ten years and is beginning to show signs of age. Some renovations would definitely enhance the guest experience. The bungalows are charming, but not well-equipped: there’s no fridge, which is a real downside given the isolation, especially since cold drinks from the restaurant are very expensive. Also, there’s no kettle – as an early riser, I found it frustrating that I couldn’t have tea or coffee until the restaurant opened at 8 a.m. On the bright side, the staff are wonderfully kind and helpful, and the WiFi is excellent surprisingly strong for such a remote location. In summary, Jeeva Baluam offers a magical natural setting and warm hospitality, but it would benefit greatly from thoughtful upgrades and a more guest-friendly infrastruct,

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.