Jerada Mountain Holidays

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.

This is a hidden gem of tranquility. Great view, personalized service, really zen atmosphere. Highly recommended

Rooms are in cluster of buildings , with a wide grass lawn surrounded by olive trees in the middle . Dinner and breakfast is served in the lawn in open air . Food was quite tasty - order their dinner service - it’s lovely . Very helpful staff attentive and accommodating. Note that Rooms are quite simple and the bathroom is dated with a small shower stall . Worth the price and it’s more glamping vibes than hotel

In February we stayed here in a Delux Room called Toubkal. A lovely large room with dual aspect views of mountains. We returned in September 2026 and booked another DELUXE room. This room was not at all DELUXE! It was half the size and very shabby looking. Tired decor, mouldy curtains on balcony, ripped tablecloth, cracked masonry, poor quality floor tiles all in desperate need of renovation. An awful room name door plate 'Tachbart' made of a plastic sleeve with white printer paper inside, stuck to the door with drawing pins! The fridge was too cold freezing our milk and my medicine. The bathroom cabinet laminate was cracked and peeling, the wooden towel rail was falling off the wall, the bath plug didn't work so we had to put plastic over it, to slow the water flowing out! No plug in the sink either. It smelt of damp with dark mould stains on the ceilng. Overall a very shabby, unkemp room that was not at all DELUXE. The Overall feel of the hotel was shabby. The pool area had mismatched tables and chairs with leaf litter and soil unswept. Overall the impression of the building was 'we dont really care'. But the staff were kind and helpful and the food and service otherwise good. Dont go by the marketing photos of the rooms on the website, these must have been taken years ago!!