El Arenal Mountain Holidays

The pool is definitely a highlight. We came very late at night but the staff welcomed us very friendly. They were very helpful with recommendations and always polite.

Lovely relaxing stay. Room was very comfortable and clean, with everything done to a very high end property. It was a bit windy and overcast when we were there (and the pool was a touch on the cold side), so we used it mainly as a base. We had one nice afternoon by the pool though, and ate in the restaurant one evening and the food was excellent. All in all, a great stay.

we wanted to be away from the crowds of Palma close to the sea.

Absolutely perfect for our long wknd away. Spotlessly clean, lovely staff, nice little pool bar for a bite to eat or a refreshment. Good shop inside for bags and accessories, bought a fab clutch ! Overall, a really great stay thank you.

After the challenging drive up the mountain to get to the property, you are rewarded with an astonishing, valley location with impressive peaks either side. The view over the property as you descend is amazing. The friendly staff greet you on arrival and give you a tour of the grounds and facilities finally showing you to your room. Unfortunately, for us, this was a rather disappointing let down. While spacious with a nice bathroom, ours had been out of use for a while and the AC was not working (the maintenance team had finished for the day). Plus, the room was full of bugs and flying insects. The reception team came very quickly and said they would bring cooling fans and bug spray while we went for dinner. This they did, but it meant no bare-feet as there were now dead bugs all over the floor. The bug problem continued at (outdoor) dinner. The excellent staff were doing their best, but we had to cut our meal short as we were getting covered in tiny black insects. The food was ok but the only starter options were beef or tuna carpaccio. I had the beef which was good. Breakfast was disappointing. We were booked for 2 nights and they did fix the AC on the second day, but by this time we'd had enough and left for Palma a day early. This place should be a 5-star experience and the pool area and general location are amazing, but they need to get the fundamentals in order. I also feel they should have credited the second night due to the poor first-night experience.

Lovely relaxing stay. Room was very comfortable and clean, with everything done to a very high end property. It was a bit windy and overcast when we were there (and the pool was a touch on the cold side), so we used it mainly as a base. We had one nice afternoon by the pool though, and ate in the restaurant one evening and the food was excellent. All in all, a great stay.

We had an amazing stay at Pula Suites. It was quiet and relaxing. Fantastic staff who were incredibly helpful and hospitable! Very clean, could not fault this hotel. Would recommend hiring a car if you want to travel around but we would definitely stay here again.

The hotel was exceptional! Loved every aspect of our stay; rooms were gorgeous and the rooftop pool was the perfect place to relax after sight seeing, breakfast was amazing, staff were all extremely helpful and professional and location in the old town was perfect. Highly recommended!

Lovely relaxing stay. Room was very comfortable and clean, with everything done to a very high end property. It was a bit windy and overcast when we were there (and the pool was a touch on the cold side), so we used it mainly as a base. We had one nice afternoon by the pool though, and ate in the restaurant one evening and the food was excellent. All in all, a great stay.

Very nice hotel, nice room and good restaurant. The staff were very service minded and helpful

The hotel was exceptional! Loved every aspect of our stay; rooms were gorgeous and the rooftop pool was the perfect place to relax after sight seeing, breakfast was amazing, staff were all extremely helpful and professional and location in the old town was perfect. Highly recommended!