Toronto Mountain Holidays

Room was clean and spacious. Unfortunately the water was not as hot as it should have been on the first night. Staff was helpful and efficient. When we asked for additional coffee packs and pillows they arrived immediately. Breakfast was well stocked but some items were overcooked or dried out. We also saw a staff member refilling the sliced fruit with his bare hands and no gloves which was a little concerning. Dinner in the restaurant posed some challenges as they seemed understaffed and stressed, but the majority of the food was good. Overall a pleasant stay.

Too notch stay in a great location.

The suite had all the amenities as described, was very comfortable and spacious. Room was fully equipped and had a great balcony to take in the view.

It's a nice place to stay, very convenient.

Our stay was amazing, we were staying with our dog and were upgraded to a room with a balcony and received dog friendly amenities like a pet bowl and dog bed. We also received a complimentry welcome gift for our anniversary. Room and bathroom were clean with all required necessities for your stay, and you have a TV that can easily chromecast and allow seamless checkout. I would have provided 5 stars if not for the encounter we had prior to us leaving the hotel. We decided to step out to the well nearby before leaving to get food and on the way back to the hotel since it was hot our dog was panting. My husband decided to ask front concierge if we could get a waterbottle before heading to our car, and the girl working the front gave a puzzled look almost with some attitude and goes "water bottles? no we absolutely dont sell water bottles, do you want me to direct you to a dollarama?" This rubbed me the wrong way as normally - concierge should politely be able to check for you surely for water. Not sure if she thought we weren't staying there and just randomly walked in for a water bottle. Thankfully, the male concierge working with her was able to say "let me check for you in the kitchen" and came out with a water bottle for us. Apart from this incident, the staff were very kind to us during our stay.

Our stay was amazing, we were staying with our dog and were upgraded to a room with a balcony and received dog friendly amenities like a pet bowl and dog bed. We also received a complimentry welcome gift for our anniversary. Room and bathroom were clean with all required necessities for your stay, and you have a TV that can easily chromecast and allow seamless checkout. I would have provided 5 stars if not for the encounter we had prior to us leaving the hotel. We decided to step out to the well nearby before leaving to get food and on the way back to the hotel since it was hot our dog was panting. My husband decided to ask front concierge if we could get a waterbottle before heading to our car, and the girl working the front gave a puzzled look almost with some attitude and goes "water bottles? no we absolutely dont sell water bottles, do you want me to direct you to a dollarama?" This rubbed me the wrong way as normally - concierge should politely be able to check for you surely for water. Not sure if she thought we weren't staying there and just randomly walked in for a water bottle. Thankfully, the male concierge working with her was able to say "let me check for you in the kitchen" and came out with a water bottle for us. Apart from this incident, the staff were very kind to us during our stay.

Terry and I had a wonderful stay at The Hazelton Hotel this past Saturday night. From the moment we arrived, the staff were exceptional—warm, attentive, and genuinely committed to making our stay special. Our room was beautiful, impeccably maintained, and incredibly comfortable. It felt like a true luxury retreat, with every detail thoughtfully considered. We also thoroughly enjoyed the food—everything we ordered was delicious and well-prepared. A highlight of my stay was the facial at the spa , which was relaxing and expertly done. It added an extra layer of indulgence to an already memorable experience. We would absolutely recommend The Hazelton Hotel to anyone looking for a refined and relaxing getaway, and we’re already looking forward to our next visit.

Staying in the gold rooms is always a pleasure in the staff are so nice

Great location, upscale and affordable

Beautiful location and the breakfast was amazing!

The hotel was very clean. Great ambience . The location was perfect for sightseeing. And walking . The staff were very friendly and they made us feel at home. The one thing it didn’t have was a microwave . Don’t carry leftovers from all the amazing food you will eat in Toronto. Good thing with the location is there were many restaurants all nearby. So we didn’t mind going out again to eat . Also hotel has a restaurant.

staff good no hot water

The layout of our room was nice, however our pull out was broken and we had to put the mattress on the floor. As well, the AC was almost non existent. The one plus is we didn’t have to pay much for all that.

Clean and great location