Broken Arrow Trail Kid friendly Holidays

Great sized accomodations (we had the 2 bedroom 2 bath). Pools were nice and the resort was easy to navigate. Didn't get to try the restaurant so can't review that.

The Camby has the potential to be a 5 rated hotel for all the right reasons, incl. particularly the staff's communications and efficient, super helpful, professional and caring service, + design, especially in updated spaces, convenience, etc. Standard amenities (hair dryer, personal toiletries, slip free bath mats, and especially small microwave + Nespresso mini) are inexpensive and would be helpful. Though reported daily, our first night (of four), a few smaller but inefficient glitches were just never remedied, despite front desk staff requests on our behalf: leaving us w/no working room phone with easy access to calling for room service, the front desk, or housekeeping directly, for example. Despite requests, revoltingly malodorous, unwashed, unfortunately needed hypoallergenic pillows were replaced but the problem persisted since the pillows were never washed. Even reception staff recommended they could easily (minimally) be covered in liners. (We asked others there too if we were hypersensitive, and everyone agreed that wasn't the case.) And last, the food is inventive and has great possibilities for entertaining and hanging in chill, well done public spaces, but it's heavy and was often served lukewarm or undercooked. Coffee shop closes at 3, too early for a late afternoon pickmeup. Complementary cocktails and snacks-lovely. The pool space is well done and so is the gym. Valet, bell service too-impeccable. Our party of 10 really would return with these improvements.

Check in was Fast and Easy. Room's were clean. Beds very comfortable!!

The night started off with my daughter and I lugging our luggage up the slope only to get there and be told our room was in building 5 off the main clubhouse. The walkway was gravel which does not work with heavy luggage. We started off our stay in one room and the floor rug was stained and later that night I got locked in the bathroom as the inside door handle broke off. We were provided a new room but were not offered help in moving our things. Luckily it was just 4 rooms down. The floor rug in our new room was also stained and just appeared unclean. The bathroom sink would not drain properly. While the pool area is large there is very little staff on any given day and the pool itself was pretty nasty the entire time we were there. I travel to AZ at the end of every summer and usually try a new hotel each time. This is definitely my least favorite stay and I couldn’t recommend staying here.

Place was amazing but a little dated.

This resort was everything I imagined it to be. Room was beautiful, view of the mountain outstanding, spa was great, staff was amazing. I will be back.