Westport Honeymoon Holidays

While Billy at the Bar was fantastic he had a lot to deal w and handled it well. It took almost an hour to received a salad? And then we couldn’t get the order breakfast app to work so we went to front desk to order breakfast w Alesia? very sweet but idk what happened bc after a half late we called the front desk and whoever answered went to see what happed and there was no order? So she took our order and put a rush on it

Perfect location. Great service. Amenities pretty cool

As someone who has used this hotel a bunch, it has me rethinking returning, especially on the weekends. There is ZERO control of kids at what is an already a small pool. Example? Young kids jumping into the hot tub. Not enough pool chairs and some were completely broken. Service, though friendly, made frequent mistakes and had to be asked several times for items…from the poolside service to pillows requested over three times that were necessary to help Medical issue. It’s a shame because the hotel has a nice decor to it.

It's good area, clean. The stuff are willing to help if needed. The only thing is the internet speed is slow and sometimes drops.

Great hotel, well maintained

This is advertised as a 5 star property. In my opinion, it is a nice 4 star but it’s the little things that Opus is missing to get it to 5 star. First—soaps and lotions were *not* Le Labo, they were a watered down Marriott version. The pictures need to b updated on the website. I would suggest robes and slippers on hand. (It was my understanding you had to request a robe from housekeeping). Towels were not soft, they were rough and we had to request more—only 3 provided, 2 hand towels, 2 washcloths, no makeup remover. 1 vanity kit, 1 shower cap and the smallest bottle of lotion that’s made for 1 use. Suggest turndown service. Better hairdryers, not cheap ones that don’t work. You have to request water and ice from housekeeping. The locations is nice! The people were kind. Housekeeping was on point. But to reiterate—this is not a 5 star property.

As someone who has used this hotel a bunch, it has me rethinking returning, especially on the weekends. There is ZERO control of kids at what is an already a small pool. Example? Young kids jumping into the hot tub. Not enough pool chairs and some were completely broken. Service, though friendly, made frequent mistakes and had to be asked several times for items…from the poolside service to pillows requested over three times that were necessary to help Medical issue. It’s a shame because the hotel has a nice decor to it.

While Billy at the Bar was fantastic he had a lot to deal w and handled it well. It took almost an hour to received a salad? And then we couldn’t get the order breakfast app to work so we went to front desk to order breakfast w Alesia? very sweet but idk what happened bc after a half late we called the front desk and whoever answered went to see what happed and there was no order? So she took our order and put a rush on it

Clean, comfortable and super quiet! Staff was very friendly and helpful

While Billy at the Bar was fantastic he had a lot to deal w and handled it well. It took almost an hour to received a salad? And then we couldn’t get the order breakfast app to work so we went to front desk to order breakfast w Alesia? very sweet but idk what happened bc after a half late we called the front desk and whoever answered went to see what happed and there was no order? So she took our order and put a rush on it

Like the closeness to village. Didn't like stairs with heavy luggage.