Ilha das Palmeiras Honeymoon Holidays

Breakfast was very good and with a nice view. Cleanliness was good and the hotel is well located. However, communication with the front desk was awful. I was in the city and needed to speak to them by phone, but it was impossible. Also, there is only one set of elevators, which makes you walk extremely long distances to find your room.

Everything excellent

We really enjoyed our stay at Sol Ipanema. Prime location, the staff were fantastic as well - very attentive to details. The seafood restaurant inside the hotel was amazing, Matt our server was great.

Nice hotel. Staff were helpful and kind. Room was clean. Prices were reasonable for Spa. Massage was excellent. I stayed during Carnival. Nice location

Buen lugar, muy comodo y buen servicio. La hamburguesa del room service super buena

The location of this hotel is fantastic, especially during Carnival. It made getting around very convenient and added so much to the overall experience. What truly makes this place stand out, however, is the staff. Every interaction I had was positive. The woman at the front desk was incredibly helpful and kind she seamlessly assisted me in switching rooms and even helped me secure a last-minute ticket to the Sambadrome, which I truly appreciated. Another front desk staff member (The Black Man) went out of his way to help me find transportation to the Sambadrome when it was extremely difficult to get a taxi and multiple Uber requests were unsuccessful. When it was time to leave, a staff member (A Young Black Man) kindly carried my bags out to the taxi on my way to the airport. The team’s professionalism and willingness to help are what make this hotel deserving of five stars in terms of service. I did pay a significantly increased rate about double the usual price due to Carnival, as the hotel is advertised as five-star. Unfortunately, the property itself did not meet five-star standards. My initial room, which I understand may have been assigned due to high occupancy, was not very clean and had issues with mosquitoes and dead roaches. It felt like a room that isn’t used often. After switching, my new room was an improvement, but still did not quite meet five-star expectations. The facilities fell short of a five-star experience, the staff and location would bring me back.

The entire staff were all so friendly & helpful. And the location is absolutely beautiful! Very highly recommend staying here!

Room was spotless, staff was incredibly hospitable and food was great, fresh fruits, fresh juice and flavourful coffee.

Everything , service , food and location.

The overall experience from the moment we arrived till the moment we left was excellent. Customer service was great and the room was beautiful, clean and very comfortable

Clean, friendly and professional staff, excellent bistro on site, top location at beach in leblon