England Honeymoon Holidays

Very nice hotel in a central location. The area is quiet and safe and the subway only minutes away.

Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.

I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable

Hotel with character in a perfect location, friendly staff.

Great hotel with so many beautiful features. All staff were engaging and courteous and responsive.

Our experience was perfect from start to finish.

Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.

The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again

I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable

Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.

Very nice hotel in a central location. The area is quiet and safe and the subway only minutes away.

We were in room 302 which has a sea view and was very clean and well presented. My only comment on the room is it was very warm, it felt like the heating was on, even though the outside weather was 20 degrees and overcast. I was also a bit surprised at the additional £50 I was asked to pay on check in (????), although this is refunded when you check out. The staff are very nice and the hotel very good and I would recommend a stay here. The hotel is very high up and there are a lot of steps to climb if the tramway isn't working from the beach to the top of the hill. Overall I was very pleased with our stay at the Crown Spa Hotel and would certainly revisit.

Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.

Hotel with character in a perfect location, friendly staff.