United Kingdom Honeymoon Holidays

We arrived at 1 as we planned with the staff. We were given a room at 4:30 at the top of 6 flights of stairs with a telephone that didn’t work to call the desk. The room had no air but radiated heat, so it was uncomfortable at night. The staff was extremely friendly and polite. They actually carrier our luggage up those 6 flights of stairs. We couldn’t ask for nicer people. The couch in the room was extremely low quality and the only thing to set on if you wanted to watched the television that could not be watched from beds. The towel warmer didn’t work and beware of children taking a shower. I honestly believe someone could be seriously burn themselves in the shower.

Love this place. Clean comfy and very walkable to anything you may want to do

Wonderful relaxing experience

Fantastic stay and food was amazing with super service.

All staff were amazing room was amazing just one thing could do with a bit more storage in family room an more than 1 chair maybe a small sofa as it’s a family room

For a 5 star hotel breakfast was not on point. It was a hot plate option. Dog friendly hotel but that does not mean dogs should be on seats. This was like a 5 star butlins. This hotel lives on a name.

Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully booked and only time we could eat at the casual bar was 9 pm- so we had no dinner. Spa suite was spacious and well designed but the lights didn’t work and the hairdryer back piece kept falling off. Not impressed.

Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is not a comfortable checkout experience.

Love this place. Clean comfy and very walkable to anything you may want to do

We arrived at 1 as we planned with the staff. We were given a room at 4:30 at the top of 6 flights of stairs with a telephone that didn’t work to call the desk. The room had no air but radiated heat, so it was uncomfortable at night. The staff was extremely friendly and polite. They actually carrier our luggage up those 6 flights of stairs. We couldn’t ask for nicer people. The couch in the room was extremely low quality and the only thing to set on if you wanted to watched the television that could not be watched from beds. The towel warmer didn’t work and beware of children taking a shower. I honestly believe someone could be seriously burn themselves in the shower.

Absolutely fabulous hotel. Perfect location, awesome room, friendly staff. Can’t recommend highly enough.

Love this place. Clean comfy and very walkable to anything you may want to do

Absolutely fabulous hotel. Perfect location, awesome room, friendly staff. Can’t recommend highly enough.

Fantastic stay and food was amazing with super service.