United Kingdom Honeymoon Holidays

We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well everything was looked after. It was such a special occasion for our family, and Down Hall helped make it even more memorable. We thoroughly enjoyed our stay and would happily recommend the hotel to anyone looking for somewhere special to stay or celebrate. Thank you to all the staff for making our time there so lovely. We hope to visit again!

They treat tourists as suspects and necessary evil, and add service charges for no reason and for doing nothing. The spa lady was rushing guests out of the spa already 30 mins before closing (for a 2 hour slot its 25% of the time left), even though we explained we won't be showering in the spa, just in our rooms afterwards. She was very aggresive, took my friends slippers away and I practically had to clutch to mine to avoid losing them. She was repeatedly asking us to leave between 8.30 and 8.55 and at 8.55 she was practically screaming. Such a nervous ending to what should be a relaxing event, so unprofessional I was shocked. Spa is not great either - too much big light, no jakuzzi, no atmosphere, no salt provided for peeling. I guess they never went to a real hammam or roman baths, or slavic/nordic spas. Just laughable.

Lovely hotel with great family rooms. Perfectly situated fir shopping and entertainment venu es. Clean and well maintained. 3rd time visiting and would be my first choice on any future visits

They treat tourists as suspects and necessary evil, and add service charges for no reason and for doing nothing. The spa lady was rushing guests out of the spa already 30 mins before closing (for a 2 hour slot its 25% of the time left), even though we explained we won't be showering in the spa, just in our rooms afterwards. She was very aggresive, took my friends slippers away and I practically had to clutch to mine to avoid losing them. She was repeatedly asking us to leave between 8.30 and 8.55 and at 8.55 she was practically screaming. Such a nervous ending to what should be a relaxing event, so unprofessional I was shocked. Spa is not great either - too much big light, no jakuzzi, no atmosphere, no salt provided for peeling. I guess they never went to a real hammam or roman baths, or slavic/nordic spas. Just laughable.