Pacific Coast Golf Holidays

The property here was beautiful and well maintained everyone here takes pride in their job very professional. We love this resort and will definitely be back again.

Beautiful Property, Great Service, But Not Quite 5-Star We recently stayed at Secrets Puerto Vallarta and overall had a wonderful, relaxing vacation. The property is beautiful, clean, and the staff is incredibly hospitable and attentive. The lobby has gorgeous views, and the grounds are very well maintained. That said, I’m not sure I would consider this a true 5-star experience. After checking in, we were handed off to “VIP Handlers,” who are essentially sales representatives trying to get guests into a two-hour presentation for their “vacation club,” which felt like a glorified timeshare. We had just traveled, were tired, and clearly said we wanted to get to our room. Despite that, we experienced a very persistent, high-pressure sales pitch and had to say NO several times before we could leave. It was not the welcome we were hoping for. Our room was nice, clean, comfortable, and a little dated. Honestly, cleanliness matters more to me than having the newest furnishings, so that wasn't a major issue. The biggest disappointment was the food. The resort promotes its dining as top-notch, but that wasn't our experience. We’d give the food a C+ overall. Despite those shortcomings, we had an amazing time relaxing, enjoying the pools, having drinks, and taking in the beautiful surroundings. We would absolutely recommend Puerto Vallarta, but based on our experience, Secrets has some room for improvement before I’d consider it a 5-star property.

Our stay was pretty good. The staff was exceptionally friendly and helpful. The property was well maintained and the food was very good. Unfortunately we went during low season and it was quieter than we hoped for our kiddo to find a kid to play with and the Kids Club seemed very quiet. The pool is nice but not so kid friendly (like lots of places to socialize but not necessarily for kids fun with a slide or splash area). The room was very nice (well decorated, plenty of space, all the details accounted for) but the bed was pretty hard for our liking. One thing I loved about our stay, the resort collects olive ridley sea turtle nests to protect them from predators on the beach then releases them into the bay when they hatch, so I saw that one morning.

The property here was beautiful and well maintained everyone here takes pride in their job very professional. We love this resort and will definitely be back again.

We truly enjoyed our time at this place. It is suitable for families, and the property is so big we didn’t have enough time to explore it all. The only challenging aspect was the drive to the destination,