Great River Road Fishing Holidays

very good experience overall, few concerns: - didnt like the bar ambience/availability - inconvenient lobby system - especially for folks checking in later in the night

Wonderful amenities, clean and great location. The only thing I did not care for was checking myself in. Front staff welcome you but you have to complete your own check in. After a long day if travel the last thing a person wants to do is complete forms. Lowers the Luxury feel of the property when the front desk does not do what an average Holiday Inn does.

Front desk staff was super helpful and enthusiastic. Smooth check-in, and checkout.

Big five star

Big five star

Stunning hotel with really attentive staff, located in the heart of Chicago's West Loop neighborhood. You are surrounded by a ton of award-winning restaurants, shopping and also close to public transit. Rooms are spacious and are themed in a minimalistic Japanese onsen-style esthetic. We loved our stay here, though there are a few things to mention that made our stay less than a perfect 10. The bathroom is fully painted in black. Looks great, but terrible for styling your hair, if you have dark colored hair. Poor lighting concepts throughout the room and bathroom in general, which made it terrible for getting ready any time of the day. Closet area was dark, not great for getting dressed. Bedroom area was dark, not great for reading a book. Desk area is dark, not great for working remotely. Bathroom lighting is dark, not great if you are a woman trying to put on makeup. Housekeeping was fantastic and really knew how to personalize your stay, but they still knocked on the door when we had the "do not disturb" light on, which was very bothersome and woke us up a couple of times.

The most helpful staff. The most comfortable bed. The most luxurious bathroom. The Peninsula is unrivaled amongst the five-star hotels. Cannot wait to return yet again!

The service we received upon arrival, the cleanliness, the security, and the comfort of the room—when I return to Chicago, I will stay at the same place.

very good experience overall, few concerns: - didnt like the bar ambience/availability - inconvenient lobby system - especially for folks checking in later in the night

Everything was great! Everyone was helpful when I didn’t know what to do. The room was smaller than I was expecting but we were out exploring so it didn’t really bother us.

Big five star