Isla Contoy Fishing Holidays

Very helpful and polite all-around

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

The room was in okay condition. I didn’t have a blow dryer and the iron I had to iron my clothes was in poor condition. When I called guest services they took 4 hours to bring to me after calling multiple times.

Staff was good, rooms were clean, food was made available except for a late night arrival. Pool temperature was colder than we expected, the gulf waters were a few degrees warmer than the pools.

Hotel Mousai has the feeling of a boutique hotel with an adults only all inclusive flair. The hotel is beautiful with great amenities. Very quite but you have the pulse of La Blanca next door if you want nightlife. Staff was truly amazing. Jose, Rubi, Heriberto and Alex the chef at Noi went above and beyond. Hugo and Gerardo at the bar wowed us everyday with cocktail marvels. Rubi our butler was amazing and went above and beyond by finding my wifes lost cell phone (twice). Do yourself a favour and stay at this hidden gem - you wont regret it!!

The resort itself is cozy, well-maintained, and in a good location. The food was good, and the staff—especially servers and housekeeping—were professional and friendly. If our experience had ended there, this would have been a solid stay. Unfortunately, what ruined the trip entirely was the so-called “VIP card” presentation, which was misleading and aggressively pushed on us. We were told this would be a 90-minute presentation about a referral-style VIP card. In reality, it turned into nearly four hours of high-pressure sales tactics to get us to invest money into their vacation ownership program. We repeatedly tried to leave and were met with resistance, constant pressure, and guilt tactics. It felt forceful and extremely uncomfortable. This was especially frustrating because we were only there for four days, celebrating my wife’s 30th birthday, and we lost half a day of our vacation to this. The presentation tactics felt deceptive, not transparent. They intentionally overprice activities, services, and amenities to make it seem like the VIP card would save you a massive amount of money. That “savings” is misleading and designed to push you into a long-term financial commitment. Do not fall for it. Important advice to future guests: Decline the VIP card and any “presentation.” If you do, you’ll likely have a great time at the resort. If you don’t, be prepared for aggressive sales pressure that can seriously ruin your stay.

Hotel Mousai has the feeling of a boutique hotel with an adults only all inclusive flair. The hotel is beautiful with great amenities. Very quite but you have the pulse of La Blanca next door if you want nightlife. Staff was truly amazing. Jose, Rubi, Heriberto and Alex the chef at Noi went above and beyond. Hugo and Gerardo at the bar wowed us everyday with cocktail marvels. Rubi our butler was amazing and went above and beyond by finding my wifes lost cell phone (twice). Do yourself a favour and stay at this hidden gem - you wont regret it!!

Amazing service and amenities at Garza. Its the best All inclusive resort we've been to.

Todos muy amables Excelente servicio

Very helpful and polite all-around

The room was very clean with an excellent view. The staff were very courteous and helpful. Wide variety of food to choose from. Beach was wonderful. Would not use Destination Services for transportation. Extremely poor staff, service and procedures.

Todos muy amables Excelente servicio

Very helpful and polite all-around

Room was nice and clean great staff the room was beautiful and the place was amazing just the room we stood in 3019 that room is near the ice machine and the staff storage close by so sleeping wasn’t that great we heard noise all night would wake us up