Sicily Fishing Holidays

I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place.

Overall a wonderful resort! The staff was so friendly and helpful. They came by every night to ask if we needed anything and kept our room super clean every day. The breakfast was great and awesome wait staff. Perfect location right next to Isola Bella.

Breakfast is outstanding. Everyone is very attentive. The grounds are beautiful. The wine is delicious. Everyone at the desk can't be more helpful. It is a bit of a difficult drive-in and out but well worth the effort. The rooms are clean well appointed. The only thing missing is shampoo in the rooms. They give you robes and slippers. I would be very happy to go back there if I ever came back to Sicily.

Breakfast is outstanding. Everyone is very attentive. The grounds are beautiful. The wine is delicious. Everyone at the desk can't be more helpful. It is a bit of a difficult drive-in and out but well worth the effort. The rooms are clean well appointed. The only thing missing is shampoo in the rooms. They give you robes and slippers. I would be very happy to go back there if I ever came back to Sicily.

Overall a wonderful resort! The staff was so friendly and helpful. They came by every night to ask if we needed anything and kept our room super clean every day. The breakfast was great and awesome wait staff. Perfect location right next to Isola Bella.

I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place.

Overall a wonderful resort! The staff was so friendly and helpful. They came by every night to ask if we needed anything and kept our room super clean every day. The breakfast was great and awesome wait staff. Perfect location right next to Isola Bella.

We had the top floor with balcony and a beautiful view of the beach!! Lots of stairs to climb 69 lol but worth it. Free parking just down the street. Lots of restaurants. The place was clean. We enjoyed it very much!!

Breakfast is outstanding. Everyone is very attentive. The grounds are beautiful. The wine is delicious. Everyone at the desk can't be more helpful. It is a bit of a difficult drive-in and out but well worth the effort. The rooms are clean well appointed. The only thing missing is shampoo in the rooms. They give you robes and slippers. I would be very happy to go back there if I ever came back to Sicily.

I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place.