Central Chicago Fishing Holidays

Room was not cleaned/ towels weren't replaced for the duration of our 3 night stay which I found rather peculiar. They also only provided 1 key for our room. I had believed it was common practice to provide 2. Other than that, the room was clean when we arrived, the bedding was comfortable, and the gym was lovely.

Very clean and loved the location and amenities with the store on the first floor was fantastic

The hotel was very clean and a great location within Chicago close to restaurants and shopping.

Hotel staff was super nice. Great location to be in walking distance of a lot of places.

The room itself was excellent — 9/10. The view was amazing, the bed was very comfortable, and the room was spacious and well-designed. However, for the price and for a hotel that markets itself as a 4-star property, many amenities were disappointing. First, the coffee machine in the room was very low quality, more comparable to what you would typically find at a Comfort Inn. There were also no bathrobes or hotel slippers provided, which I would expect at this price point. The lobby was surprisingly small and not particularly inviting. It felt dark and lacked the atmosphere you would expect from a higher-end hotel. The hotel only has one restaurant, and unfortunately the food quality was below average. Another disappointment was the rooftop. The hotel advertises rooftop access, but the rooftop is not actually owned or operated by the hotel. During our stay, it was closed for a private event, making it unavailable to guests. To make matters worse, on the day we checked out, the elevator was out of service, so we had to carry our luggage down the stairs ourselves. Overall, I would rate the room 9/10, but the amenities, dining, and overall hotel experience only 2/10. Because the room and view were truly outstanding, I would give the hotel an overall rating of 7/10. Without the exceptional room and view, my rating would have been significantly lower.

Great room, professional staff, no complaints.

I truly enjoyed my 5 night stay at this hotel. Everyone was helpful, friendly, and accommodating. I love its location, near the Michael mile. When I return to Chicago I will definitely stay at the Park Hyatt.

Beautiful room. Well appointed. love the ambiance. Ashley Cartagena was very helpful with reservations!! Great location. Do not eat here, food is not good especially for the price. Rooftop bar view is cute but cocktails not great, I would skip them. There are dozens of cute coffee shops, bakeries, restaurants, bars & shops all steps away. would definitely stay here again.

Location is closer to Navy pier. Not a lot of nice food options around.

I absolutely loved it! I little bit noisy but close to literally everything!

Great room, professional staff, no complaints.