Mexico Fishing Holidays

Would go back for the friendliness of the staff, and the gorgeous beach. Great options at all of the buffets. We enjoyed the oriental restaurant. Our dive shop picked us up at the dock every day. We loved the fast service at the bars and the lovely ladies serving drinks on the beach. Really the staff were so kind. The grounds are beautiful. Our 2nd floor room was small but what we needed. We would have appreciated the AC to be a little more predictable, and there was quite a strong musty smell. I imagine 1st floor would be better since the buildings are thatch roof. Another issue was a faint smell of sewage from the water. All in all, this resort made for a fantastic budget vacation. Lots of families at the resort. The kids water park area looked suited best for ages 5 and under. Lots of activities happening at front pool and beach for all ages. We didn’t venture out at night because we go to bed early but heard some music and entertainment as well just can’t comment on how that was.

Great hotel.Good food.Friendly staff. Only complaint was that we had booked 2 rooms in the Marina El Cid resort and at check in, the agent told us that he was upgrading us to Ventus, their latest hotel. The rooms were great but the balconies were blocked completely by trees. We could not see anything. It was depressing and we felt claustrophobic in that room. We also felt like the Marina El Cid was more vibrant. The next day, we went to ask to move us back to our original bookings and we also asked for rooms with ocean view. We had to pay extra for each room, which we did as at this point, we just wanted to have a room with a view. The rooms at the Marina El Cid were a bit dated but we enjoyed waking up every morning with the sea view. I was told that they don't cut the trees as it's part of their wild life protection plan. What I would suggest is to plant everywhere on the property, but at least don't plant trees in front of balconies. Or otherwise cut them short, so that they don't block the view. Imagine going in a resort and opening the curtains to see nothing but trees blocking your view. I was also scared to go on the balcony as there could be any kind of lizards etc in the trees. I would advise to book the restaurants as soon as you check in to get good time slots for dinner. The property is huge, so use the free golf carts service provided to move around. The rooftop bar in building 28 has a pool and great views. There are several pools around the property.

The concierce service and check in was not up to an standard of service

Great rooms great staff no vacation is perfect but no complaint on my part would have derailed a thing. Staff were helpful 24/7 and willing to help with anything asked. The location was perfect to either sit on the beach or walk a couple blocks to 5th where every store you could want to visit. Used the grill multiple nights as we sat on the rooftop deck to enjoy dinner. I promised that we would be back as I left and looks like I’ll be booking again so expect a follow up review in a couple months!

El personal muy amable, aunque no me felicitaron ni tuvieron algún detalle de bienvenida o por mi cumpleaños ✨

Beautiful place and great customer service

Best property I’ve stayed! Their customer service was nothing short of exceptional!

Great property, amazing staff and services. Food is very good and rooms are just lovely

Would go back for the friendliness of the staff, and the gorgeous beach. Great options at all of the buffets. We enjoyed the oriental restaurant. Our dive shop picked us up at the dock every day. We loved the fast service at the bars and the lovely ladies serving drinks on the beach. Really the staff were so kind. The grounds are beautiful. Our 2nd floor room was small but what we needed. We would have appreciated the AC to be a little more predictable, and there was quite a strong musty smell. I imagine 1st floor would be better since the buildings are thatch roof. Another issue was a faint smell of sewage from the water. All in all, this resort made for a fantastic budget vacation. Lots of families at the resort. The kids water park area looked suited best for ages 5 and under. Lots of activities happening at front pool and beach for all ages. We didn’t venture out at night because we go to bed early but heard some music and entertainment as well just can’t comment on how that was.

The property itself was gorgeous the staff was very helpful and friendly. The food left something to be desired

Everything was beautiful and enjoyable. The buffets need more variety of food especially the ones by the pools! The bedroom shower tubs need to be taken off! There are alit of older people at these resorts now that can't get in those tubs! I had a handicapped person and slipped quite a few times times and are too high to get in! Resort needs more lights outside at night n better guide signs. I was got lost all the time there because of no signs in so many areas!

The property itself was gorgeous the staff was very helpful and friendly. The food left something to be desired

Beautiful place and great customer service

This review is for the Villa Del Arco which is next door to the Villa Del Palmar as it was being renovated when we arrived.