Beach Cities San Diego County Cheap Holidays

Relaxing and peaceful

Very dated and not well kept.

There were multiple serious accessibility and safety failures in an ADA-accessible bathroom. The condition of the room created an unforeseeable risk of injury to a disabled guest and rendered the bathing area unsafe and difficult to use. The shower curtain could not secure properly because the side-wall ADA grab bar extended too far, preventing the curtain from closing as intended. This caused substantial water to pool on the bathroom floor, creating a slip hazard and nearly causing a fall. The soap, shampoo, and conditioner dispensers were placed behind the user rather than in front while facing the faucet, making them difficult to reach and use from the accessible bathing position. The bathtub also contained an old manually fastened type seat instead of a wall-mounted folding seat. The seat was very heavy and had to be removed so the shower curtain could be placed between the inside of the tub wall and the seat to prevent water from escaping. This arrangement was impractical, burdensome, and further evidence that the room was not properly configured for accessible use. Taken together, these conditions reflect a failure to provide a safe, usable, and properly configured accessible bathing area. The hotel was obligated to provide an accessible room that was functional in practice, not merely labeled accessible.

Overall, we really enjoyed our stay. We were in the large block of hotel rooms on the 6th floor. The room was very clean, but the toilet, while it flushed, made a very loud noise. It took 3 trips to the reception desk (one per day) to get it taken care of. (I did learn there was a new system, so that might have been an issue.) They comped our resort fees because of the trouble, which I thought was excellent. I didn't have to ask for that, so that was also a bonus. The food on-site is delicious, the pool was clean, minus one hot tub, and the service was a little on the slow side, but maybe that's the California pace. All our servers were very nice. I will say, it says on the resort amenities that there are beach chairs and umbrellas, but these were not out in the bay area.

Very dated and not well kept.

There were multiple serious accessibility and safety failures in an ADA-accessible bathroom. The condition of the room created an unforeseeable risk of injury to a disabled guest and rendered the bathing area unsafe and difficult to use. The shower curtain could not secure properly because the side-wall ADA grab bar extended too far, preventing the curtain from closing as intended. This caused substantial water to pool on the bathroom floor, creating a slip hazard and nearly causing a fall. The soap, shampoo, and conditioner dispensers were placed behind the user rather than in front while facing the faucet, making them difficult to reach and use from the accessible bathing position. The bathtub also contained an old manually fastened type seat instead of a wall-mounted folding seat. The seat was very heavy and had to be removed so the shower curtain could be placed between the inside of the tub wall and the seat to prevent water from escaping. This arrangement was impractical, burdensome, and further evidence that the room was not properly configured for accessible use. Taken together, these conditions reflect a failure to provide a safe, usable, and properly configured accessible bathing area. The hotel was obligated to provide an accessible room that was functional in practice, not merely labeled accessible.