Hungary Cheap Holidays

All the staff was very helpful, explained how to use an app for public transport, it’s very good having someone on the front desk 24/7. Good selection of food for breakfast.

Staff members very rude, they’ll mutter under their breath at you if you ask anything of them. We didn’t have a fridge in our room and politely requested one as we were there to run the marathon and needed a fridge. 2 days of asking no fridge each day the new members of staff had no idea about the fridge request. It seems very disjointed no one passes over any info. Have to keep explaining everyday about the same request. When we did speak to staff behind the counter one man was extremely rude muttering under his breath and pulling faces at us. Never experienced anything like it in my life. Especially considering the price point this hotel charges at the very least you’d expect attentive staff on hand. I finally got to speak to a manager who was lovely it’s a shame her staff are not on the same level. Very poor service. I think her name was Fatima. Lovely breakfast beds comfy that’s about it. Hotel needs lots of work it’s clean enough for a night or two but I wouldn’t spend your hard earned money on this place with staff who don’t care.

Excellent location. Lidl. Restaurants and shopping mall right there. Excellent access to 2 subway stations within a short walk.

All the staff was very helpful, explained how to use an app for public transport, it’s very good having someone on the front desk 24/7. Good selection of food for breakfast.

Staff members very rude, they’ll mutter under their breath at you if you ask anything of them. We didn’t have a fridge in our room and politely requested one as we were there to run the marathon and needed a fridge. 2 days of asking no fridge each day the new members of staff had no idea about the fridge request. It seems very disjointed no one passes over any info. Have to keep explaining everyday about the same request. When we did speak to staff behind the counter one man was extremely rude muttering under his breath and pulling faces at us. Never experienced anything like it in my life. Especially considering the price point this hotel charges at the very least you’d expect attentive staff on hand. I finally got to speak to a manager who was lovely it’s a shame her staff are not on the same level. Very poor service. I think her name was Fatima. Lovely breakfast beds comfy that’s about it. Hotel needs lots of work it’s clean enough for a night or two but I wouldn’t spend your hard earned money on this place with staff who don’t care.

Excellent location. Lidl. Restaurants and shopping mall right there. Excellent access to 2 subway stations within a short walk.

All the staff was very helpful, explained how to use an app for public transport, it’s very good having someone on the front desk 24/7. Good selection of food for breakfast.