Tamil Nadu Cheap Holidays

Like the staffs hospitality Don't like shower model

Complementary breakfast is their highlight

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

The service was very sub par. 1. Check in experience - chaotic at best - got only one room key for each room although both were on double occupancy. Keep in mind that you need a key card to use the elevators at all times. 2. When I requested an additional key, I got one but the first key was auto disabled. 3. By the time I Figured that out, my wife had gone out and I got a new set of keys but both the old ones were disabled leaving my wife stuck outside without a working card. 4. My daughters were refused room service - simply because they forgot to get my card details at checkin. They were hungry for hours while we were out. 5. An experience manager gave me her number asking to reach out if I had any issues during my stay but she never picked up my phone call - ever. 6. I was refused a physical copy if my receipt citing technical challenges. Overall, good property , well connected to Chennai but one of the worst service experiences that I have had.

All staff from front of door, recpetion, management and cleaning staff were excellent and very helpful. Radisson is Radisson. Excellent keep it up.

Like the staffs hospitality Don't like shower model

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

The service was very sub par. 1. Check in experience - chaotic at best - got only one room key for each room although both were on double occupancy. Keep in mind that you need a key card to use the elevators at all times. 2. When I requested an additional key, I got one but the first key was auto disabled. 3. By the time I Figured that out, my wife had gone out and I got a new set of keys but both the old ones were disabled leaving my wife stuck outside without a working card. 4. My daughters were refused room service - simply because they forgot to get my card details at checkin. They were hungry for hours while we were out. 5. An experience manager gave me her number asking to reach out if I had any issues during my stay but she never picked up my phone call - ever. 6. I was refused a physical copy if my receipt citing technical challenges. Overall, good property , well connected to Chennai but one of the worst service experiences that I have had.