Kollam Cheap Holidays

The overall room was nice. The staff struggled with effective communication, particularly in English, and were often not able to resolve issues and answer basic questions regarding transport or touristic activities and always resorted to providing leaflets. The gym was nice but lacked functioning equipment especially the cycling machine. The breakfast was okay but could provide a much larger variety of choice. A dead cockroach was found in one of the pans which was undesirable. The room TV did not function properly and remote was broken. But the room was very comfortable and so was the AC. Overall decent but nothing great.

Main Pool, Gym and Bar were under maintenance however, make shift arrangements were available. I would have preferred if this was informed at the time of booking. Apart from this, Front Desk, Room Service, Restaurant crew were fablulous and went out of the way to make us feel comfortable.

Average stay not worth

A very nice place to stay with an excellent breakfast

Excellent hospitality - very accommodative staff- quiet rooms comfortable beds - breakfast buffet is good spread - some items ran out - less flies than other hotels and staff

Main Pool, Gym and Bar were under maintenance however, make shift arrangements were available. I would have preferred if this was informed at the time of booking. Apart from this, Front Desk, Room Service, Restaurant crew were fablulous and went out of the way to make us feel comfortable.

It was a pleasant stay