South O'ahu Beach Holidays

Clean room

Room , amenities ,staff, Keaton superb service, the experience in the hotel was incredible!

Room I was assigned was occupied by someone else when I got to the room. It was marketed as a quiet place to rest away from the noise of the main area - but it was the sea world of hotels. Also they charged by for 2 nights for a 22hr stay because I arrived early in the morning.

Unfortunately this hotel was under renovation and we were not advised when we booked. There was jackhammering from 9am-3pm daily and one day no water in the rooms from 9am-1.30pm . When we spoke with the front officer manager she just yelled at us and told us Expedia should have told us about the renovations and it was their fault . She did not care and did not want to resolve the problem with a room move or any form of compensation at over $1000 Aud a night we should have advised us of the noise and hotel being half closed and no water. The hotel is in a great location the other staff were friendly and doing their best. When it is finished at the end of the year a great hotel to stay right on the beach. Our room was old but really great position and balcony overlooking the beach. Other than the renovation and Front Office Manager it was a great hotel.