NUSTAR Resort & Casino Adventure Holidays

I had a good stay until the last day of my trip when I had a package delivered and front desk staff were very off about the package information. Please do better, was so humiliated in the front desk asking for my package and the staff responded with ‘No package under your name came’ repeatedly with guests all around watching. All for my package to actually be stored somewhere else not in the front desk. But the room was nice and clean, quiet spot for a stay away from the chaotic city. But WiFi connection isn’t that strong so keep that in mind when staying here.

The food is good, the spa and the service…I like it coz not crowded and clean…

Comfotable and convienent, safe and affordable. great for romantic nights

Front desk had notified me, awakening me to inform me that I have to move my vehicle because of her supervisor having to park so that she’s not blocked. What happened to customer needs as priority over hotel staff?? That was very inconvenient and inconsiderate let alone awakening a guest in the middle of the night.

No hot water on arrival (They forgot to turn it on) There is a dangerous ledge over the stairs. The room air conditioner was not working properly.

I had a good stay until the last day of my trip when I had a package delivered and front desk staff were very off about the package information. Please do better, was so humiliated in the front desk asking for my package and the staff responded with ‘No package under your name came’ repeatedly with guests all around watching. All for my package to actually be stored somewhere else not in the front desk. But the room was nice and clean, quiet spot for a stay away from the chaotic city. But WiFi connection isn’t that strong so keep that in mind when staying here.

Property is ok. Really not much to it and service can’t even compare to Shangri La. Had to call multiple times to get towels delivered and breakfast buffet was mediocre at best. Would not be my 2nd or 3rd choice for resorts in Mactan. Shangri La is the same price after you add in the breakfast and Shangri La blows away Crimson in all aspects.

We love our stay at Plantation Bay. Excellent service, great amenities. My only recommendation is to have more gluten free options in their restaurants. My daughter has Celiac Disease with Type 1 Diabetes & she has limited food selection here.

Perfect hotel to get to Cebu Airport. Staff is incredible, making sure all needs are met and set up shuttle to the airport. Able to walk to many restaurants. Doorman also made sure that panhandlers did not continue to approach me while I was sitting outside reading a book and enjoying the atmosphere of the street. Room was just what I needed, clean, and a very quiet place even on a busy street. Thanks for providing a wonderful stay!

Property is ok. Really not much to it and service can’t even compare to Shangri La. Had to call multiple times to get towels delivered and breakfast buffet was mediocre at best. Would not be my 2nd or 3rd choice for resorts in Mactan. Shangri La is the same price after you add in the breakfast and Shangri La blows away Crimson in all aspects.

Very accommodating staff. Place is great. Nice pool and beach area. We had great stay. Highly recommended!