Lake Garda South Adventure Holidays

Location

The room was initially clean however there's a real ant infestation problem across the entire site and by the first morning the kitchen floor was crawling. We didn't realise the extent of the ant problems until we were packing our car, ants had managed to get into our car as the curbs were crawling with nests. The reception staff couldn't care less about this issue and shoo'd us away when we mentioned compensation to clean the car. The beds were so uncomfortable, we would've probably been better off sleeping on the floor and to have to pay to hire bed linen is very strange. The restaurant doesn't have aircon and you have to sit outside which isnt ideal in 37° heat. There's lots of space inside the restaurant but only a few tables in the outside area that you can dine so many people were being turned away. There's a lot of disused space/function rooms and again no aircon in the bar near the restaurant. The restaurant staff were okay. The waiter Marco was great, he was running around like there was a fire beneath him, poor guy was doing the job of 4 people. The only good thing about the place is the pool area, the area is clean and the pool staff are good including the 'Smile Makers' who interact all day with the kids. Unfortunately the resort is a little too far from the town Colombare when walking in excessive heat, it needs a back entrance to save 20 minutes from the walk. Over all, this is a budget stay, similar to Butlins and not worth the money paid.

Reception staff were excellent and were extremely helpful when taxis needed ordering. Very clean and Rituals toiletries a nice touch. Breakfast was good and the pool looked good although we didn’t use it. The hotel is fairly close to Gardaland although feels a long walk in the heat. Otherwise, it is a fair distance away from the train station, public transport is poor, and taxis are expensive. Don’t use Uber-quoted 40 euros plus for a 10-12 minute journey. My lower rating than I would usually give is for the absence of a kettle in the room. There was not one available from reception either so you had to go to the bar for hot water. Inconvenient for anyone but if I had a young baby and needed hot water for sterilisation or a bottle, then really not ideal. On a related note, rooms which are numbered in the 4000s are quite a walk from the reception area, so when booking, worth requesting a room close to reception if walking is difficult for you.

The room was initially clean however there's a real ant infestation problem across the entire site and by the first morning the kitchen floor was crawling. We didn't realise the extent of the ant problems until we were packing our car, ants had managed to get into our car as the curbs were crawling with nests. The reception staff couldn't care less about this issue and shoo'd us away when we mentioned compensation to clean the car. The beds were so uncomfortable, we would've probably been better off sleeping on the floor and to have to pay to hire bed linen is very strange. The restaurant doesn't have aircon and you have to sit outside which isnt ideal in 37° heat. There's lots of space inside the restaurant but only a few tables in the outside area that you can dine so many people were being turned away. There's a lot of disused space/function rooms and again no aircon in the bar near the restaurant. The restaurant staff were okay. The waiter Marco was great, he was running around like there was a fire beneath him, poor guy was doing the job of 4 people. The only good thing about the place is the pool area, the area is clean and the pool staff are good including the 'Smile Makers' who interact all day with the kids. Unfortunately the resort is a little too far from the town Colombare when walking in excessive heat, it needs a back entrance to save 20 minutes from the walk. Over all, this is a budget stay, similar to Butlins and not worth the money paid.

Reception staff were excellent and were extremely helpful when taxis needed ordering. Very clean and Rituals toiletries a nice touch. Breakfast was good and the pool looked good although we didn’t use it. The hotel is fairly close to Gardaland although feels a long walk in the heat. Otherwise, it is a fair distance away from the train station, public transport is poor, and taxis are expensive. Don’t use Uber-quoted 40 euros plus for a 10-12 minute journey. My lower rating than I would usually give is for the absence of a kettle in the room. There was not one available from reception either so you had to go to the bar for hot water. Inconvenient for anyone but if I had a young baby and needed hot water for sterilisation or a bottle, then really not ideal. On a related note, rooms which are numbered in the 4000s are quite a walk from the reception area, so when booking, worth requesting a room close to reception if walking is difficult for you.

We had a wonderful stay! Our room was spacious and had a beautiful view from a large terrace, which was definitely a highlight. The breakfast had a good variety including cheese, cold cuts, boiled and scrambled eggs, sausages, croissants, waffles, pancakes, jam, yogurt, coffee, tea, juice, and mini muffins. It wasn’t anything extraordinary, but there was something for everyone. Breakfast officially starts at 7:30 a.m., but they were kind enough to have it available from 7:00 a.m. for guests who needed to leave early. The parking was extremely convenient and well worth what we paid for it. There is a covered garage attached to the hotel, or you can use nearby parking lots where the staff will bring your car to and from the hotel. Everyone on the staff was incredibly welcoming and helpful. And the location couldn’t be better—it’s right in the heart of this charming town, making it perfect for exploring everything on foot.

The room was initially clean however there's a real ant infestation problem across the entire site and by the first morning the kitchen floor was crawling. We didn't realise the extent of the ant problems until we were packing our car, ants had managed to get into our car as the curbs were crawling with nests. The reception staff couldn't care less about this issue and shoo'd us away when we mentioned compensation to clean the car. The beds were so uncomfortable, we would've probably been better off sleeping on the floor and to have to pay to hire bed linen is very strange. The restaurant doesn't have aircon and you have to sit outside which isnt ideal in 37° heat. There's lots of space inside the restaurant but only a few tables in the outside area that you can dine so many people were being turned away. There's a lot of disused space/function rooms and again no aircon in the bar near the restaurant. The restaurant staff were okay. The waiter Marco was great, he was running around like there was a fire beneath him, poor guy was doing the job of 4 people. The only good thing about the place is the pool area, the area is clean and the pool staff are good including the 'Smile Makers' who interact all day with the kids. Unfortunately the resort is a little too far from the town Colombare when walking in excessive heat, it needs a back entrance to save 20 minutes from the walk. Over all, this is a budget stay, similar to Butlins and not worth the money paid.