Santa Catarina Island Adventure Holidays

We arrived at the hotel but decided not to stay. We were hoping for an intimate/up market/select stay to celebrate our 10th Wedding Anniversary. Expedia (and the hotel) were helpful in allowing us to cancel the booking with full refund. Thank you. Please note that the hotel and restaurants can be very busy - this was off-season but the hotel was packed with Conference guests … we were told they stay 6 guests to an apartment. This is not high end although has facilities to cater for large numbers of people. Don’t expect intimate fine dining or quiet relaxation by the pool. There were hoards of conference guests wearing their company attire - to be fair, they were all well behaved but in no way represented the image presented on either the hotel or Expedia website . And it costs top dollar and would expect something more sophisticated. My wife also spotted that (1)the dining area felt like a factory (2) the air conditioning units on properties were rusty (3) the sun umbrellas were plastic (4) outdoor pool furniture was not well maintained (5) public areas noisy (6) music too loud around pools which you could not escape.

We arrived at the hotel but decided not to stay. We were hoping for an intimate/up market/select stay to celebrate our 10th Wedding Anniversary. Expedia (and the hotel) were helpful in allowing us to cancel the booking with full refund. Thank you. Please note that the hotel and restaurants can be very busy - this was off-season but the hotel was packed with Conference guests … we were told they stay 6 guests to an apartment. This is not high end although has facilities to cater for large numbers of people. Don’t expect intimate fine dining or quiet relaxation by the pool. There were hoards of conference guests wearing their company attire - to be fair, they were all well behaved but in no way represented the image presented on either the hotel or Expedia website . And it costs top dollar and would expect something more sophisticated. My wife also spotted that (1)the dining area felt like a factory (2) the air conditioning units on properties were rusty (3) the sun umbrellas were plastic (4) outdoor pool furniture was not well maintained (5) public areas noisy (6) music too loud around pools which you could not escape.