Title: Hotel Valerim Florianópolis Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Valerim Florianópolis Hotel with a restaurant, near Beiramar Shopping Center ## Photo gallery for Hotel Valerim Florianópolis ![Reception - Hotel Valerim Florianópolis (Florianópolis)](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/959501ed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room | Minibar, desk, laptop workspace, blackout curtains - Hotel Valerim Florianópolis (Florianópolis)](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/fce3c9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Valerim Florianópolis (Florianópolis)](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/bd5ec188.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (BRL 39 per person) - Hotel Valerim Florianópolis (Florianópolis)](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/90e50c01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Valerim Florianópolis (Florianópolis)](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/a6f9be06.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Florianópolis Centro, Hotel Valerim Florianópolis offers a warm welcome with dry cleaning/laundry services and a restaurant. Stay connected with in-room WiFi, relax near the TV in the lobby, and enjoy additional perks like an elevator and multilingual staff. Guest reviews rave about the helpful staff. ## Reviews 8.4 Very good ## Popular amenities - Breakfast available - Gym - Room service - 24/7 front desk - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 6 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 7 - Dec 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3673142&PinnedHotelID=3673142&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Standard Double Room | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/79de08f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 15 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Minibar - 161 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/355dcb94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Minibar - 161 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/04d657d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 11 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Minibar - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room, 2 Single Beds ![Superior Twin Room, 2 Single Beds | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3680000/3673200/3673142/d7cb4177.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Minibar - 15 sq ft - City view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorianopolis-Hotels-Hotel-Valerim-Florianopolis.h3673142.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorianopolis-Hotels-Hotel-Valerim-Florianopolis.h3673142.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.59392%2C-48.55626&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YKg3aXF2Mk4gGpqUYP6xYdPvfRo=) Rua Felipe Schmidt, 705, Florianópolis, SC, 88010-000 #### What's nearby - Top Market Floripa \- 3 min walk \- 0.2 miles - Public Market \- 8 min walk \- 0.4 miles - Hercilio Luz Bridge \- 11 min walk \- 0.6 miles - Centrosul Convention Center \- 14 min walk \- 0.8 miles - Beiramar Shopping Center \- 19 min walk \- 1.1 miles #### Getting around - Florianópolis (FLN-Hercílio Luz Intl.) - 19 min drive #### Restaurants - ‪Hause Lanches - ‬3 min walk - ‪Mini Kalzone - ‬1 min walk - ‪Restaurante Tempero da Ilha - ‬1 min walk - ‪Juca Pato - ‬4 min walk - ‪Dona Delícia Beer - ‬2 min walk ## About this property ### Hotel Valerim Florianópolis Hotel near Beiramar Shopping Center Dry cleaning/laundry services, a gym and a restaurant are just a few of the amenities provided at Hotel Valerim Florianópolis. Stay connected with free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff - A banquet hall, smoke-free property and a front desk safe - A 24-hour front desk, 4 meeting rooms and luggage storage - Guest reviews give top marks for the helpful staff Room features All 105 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Extra amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and hairdryers - TVs with digital channels - Daily housekeeping, desks and phones ## Similar properties ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/910000/904600/904574/0b4d7cba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Florianopolis Florianópolis Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews £58 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=904574&PinnedHotelID=904574&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/106000000/105460000/105457400/105457400/963592c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL ÉVORA By Rede Sagres Florianópolis Centro - Breakfast included - Free WiFi - Air conditioning - Parking available 9.2 Wonderful 360 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=105457400&PinnedHotelID=105457400&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4430000/4423800/4423770/336edc8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Farol da Ilha Hotel Florianópolis Centro - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,000 reviews £58 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=877322&PinnedHotelID=877322&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/80000/77900/77873/14cbc353.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faial Prime Suítes Florianópolis Centro - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews £52 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=77873&PinnedHotelID=77873&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop pool](https://images.trvl-media.com/lodging/92000000/91910000/91906300/91906215/50ad5b2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bewiki Florianópolis Centro - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 388 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=91906215&PinnedHotelID=91906215&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/1000000/50000/44000/43953/2fd1c735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Slaviero Baía Norte Florianópolis Florianópolis Centro - Pool - Breakfast included - Pet-friendly - Kids pool 8.0 Very good 734 reviews £58 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=43953&PinnedHotelID=43953&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/550000/544600/544594/30631040.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brisamar Suite Hotel Jardim Atlântico - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 213 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=544594&PinnedHotelID=544594&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (BRL 40 per day) - Secured, covered parking on site (BRL 40 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; BRL 39 for adults and BRL 19.50 for children - A restaurant ### Restaurants on site - Dona Delicia ### Things to do - Gym - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 4 meeting rooms - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 10 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with digital channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 80.00 per pet, per night Welcoming dogs and cats only 2 total (up to 15 kg per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for BRL 150.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 39 for adults and from BRL 19.50 for children - Covered self-parking fee: BRL 40.00 per night - Nearby parking fee: BRL 40.00 per day (62 ft away) - Pet fee: BRL 80.00 per pet, per night - Rollaway bed fee: BRL 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Hotel Valerim Hotel Valerim Plaza Hotel Valerim Plaza Florianopolis Valerim Valerim Plaza Valerim Plaza Florianopolis Hotel Valerim Plaza Florianopolis, Brazil Hotel Valerim Florianópolis Florianopolis Valerim Florianópolis Florianopolis Valerim Florianópolis Valerim Florianopolis Hotel Valerim Florianópolis Hotel Hotel Valerim Florianópolis Florianópolis Hotel Valerim Florianópolis Hotel Florianópolis ## Frequently asked questions ### Is Hotel Valerim Florianópolis pet-friendly? ### How much is parking at Hotel Valerim Florianópolis? ### What time is check-in at Hotel Valerim Florianópolis? ### What time is check-out at Hotel Valerim Florianópolis? ### Where is Hotel Valerim Florianópolis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Valerim Florianópolis Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 369 8 - Good 336 6 - Okay 120 4 - Poor 25 2 - Terrible 23 ## Reviews ### 10/10 Excellent #### Frank 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Was very nice ##### Frank Stayed 1 night in May 2025 ### 8/10 Good #### Mario 9 Mar 2025 Liked: Cleanliness, staff & service Good choice if you like to stay in the city center. ##### Mario Stayed 4 nights in Mar 2025 ### 8/10 Good #### Joao 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location in the city center ##### Joao Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jaime 10 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Hotel. Great service. ##### Jaime Stayed 1 night in May 2024 ### 10/10 Excellent #### Ravi 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well decorated and clean. The rooms and bathrooms are nice. ##### Ravi Stayed 4 nights in Jan 2024 ### 8/10 Good #### miyuki 5 Jan 2025 Liked: Cleanliness, staff & service, amenities Staff was good. ##### miyuki Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Victor 20 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy hotel are the center of Florianópolis Very cozy hotel at the center of Florianópolis. Very nice place to stay if you have businesse tasks to do here, but not for tourism. The restaurant is also excellent and prices are not expensive. ##### Victor Stayed 1 night in May 2024 ### 10/10 Excellent #### Javier 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good, I like it. Its very convinient. Its a great option to stay when you are in Florianopolis. ##### Javier Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Rolando Jr 13 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice! ##### Rolando Jr Stayed 1 night in Nov 2024 ### 10/10 Excellent #### silvia akie 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### silvia akie Stayed 4 nights in Mar 2025 ### 8/10 Good #### Benedito 8 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Boa Boa ##### Benedito Stayed 1 night in Oct 2022 ### 8/10 Good #### Gilberto Jordão 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our bathroom was leaking water and the entire bathroom was wet, we asked for it to be fixed twice but the problem was not fixed. ##### Gilberto Jordão Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Isabel 6 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel ja foi melhor Recepcionista enrolada e demorada. Internet ruim Televisão com problemas para funcionar ##### Isabel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Isabel 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente hotel Todo ano passo uns dias aqui Nao tem como achar alguma coisa ruim. Ponto otimo, perto de tudo. ##### Isabel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juliana 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Custo benefício otimo, hotel limpo e organizado ##### Juliana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### IVO SCHWEITZER 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom, fui bem atendido.o ##### IVO SCHWEITZER Stayed 2 nights in Aug 2025 ### 8/10 Good #### Marina 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa experiencia ##### Marina Stayed 3 nights in Aug 2025 ### 8/10 Good #### CLAUDIA 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prático. Bem localizado, em uma rua bem movimentada do centro. Recepcionistas atenciosos. O quarto é simples, mas confortável. Café da manhã bom. ##### CLAUDIA Stayed 2 nights in Aug 2025 ### 8/10 Good #### GABRIELA 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Hospedagem agradável O atendimento no hotel é excelente. Os funcionários são extremamente atenciosos e solicitos. A limpeza é muito boa e café da manhã com muita variedade. A localização é excelente. Entretanto, os travesseiros não são confortáveis e não consegui conectar a TV aos canais abertos, mesmo depois de entrar em contato com o atendimento. Apesar do hotel de ter uma estrutura boa, as fotos aparentam que os quartos e recepção possuem uma estrutura bem Melhor. ##### GABRIELA Stayed 2 nights in Jul 2025 ### 8/10 Good #### Chandi 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Não aparecia como pago e quiseram me cobrar de novo. Me deram o acesso a um quarto e quando entrei tinha gente dentro já. ##### Chandi Stayed 1 night in Jul 2025 ### 8/10 Good #### ROBERTO 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom para quem vai a trabalho. Hotel bem localizado no centro de Florianópolis, ótima relação custo x benefício, quarto muito bom, espaçoso, muito limpo, banheiro também, fui informado que o sistema de TV a cabo estava passando por manutenção por isso muitos problemas de sintonia. Reservei sem café da manhã (que é fornecido por uma doceria à parte). ##### ROBERTO Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### EDUARDO 19 Jun 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Péssima recepção, valor não condiz com o serviço Nos hospedamos no hotel e tivemos uma das piores experiências de atendimento que já vivenciamos. Chegamos por volta da meia-noite, exaustos e com poucas horas de descanso antes de pegar um voo às 4h da manhã. Esperávamos um check-in simples e ágil — mas infelizmente fomos recebidos com lentidão, falta de preparo e, pior, má educação. Uma funcionária demorou excessivamente para realizar os procedimentos. Até aí, poderia ser contornado. Mas o mais grave foi a atitude grosseira de um segundo funcionário, um grosso e mal humorado chamado ROGER que sequer estava nos atendendo diretamente e resolveu interferir dizendo que “deveríamos ter chegado mais cedo” se quiséssemos ser atendidos com rapidez. Ficou se metendo e resmungando sendo que nem era ele que nos atendia! Um comentário infeliz, desnecessário e totalmente fora do padrão esperado para quem trabalha com hospitalidade. Nos sentimos desrespeitados e constrangidos em um momento de cansaço extremo. Além da garagem ser na outra quadra o que demorou bem mais, o valor não condiz com o que entrega! Não recomendamos esse hotel para quem valoriza bom atendimento, empatia e acolhimento — especialmente em situações em que o mínimo que se espera é cordialidade. ##### EDUARDO Stayed 1 night in Jun 2025 ### 6/10 Okay #### glenn richard 13 Jun 2025 Tudo médio, preço caro para o serviço prestado. ##### glenn richard Stayed 4 nights in Jun 2025 ### 8/10 Good #### GETULIO JOSE 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa ##### GETULIO JOSE Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Pedro Ian 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort mUito bem localizado ##### Pedro Ian Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Cervinia](https://www.expedia.co.uk/Cervinia-Hotels.d11085.Travel-Guide-Hotels) > > [HyattHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-Hyatt-Hotels.0-0-d178279--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Swissotel The Stamford, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information) > > [Hotel Riu Playa Park - 0'0 All Inclusive](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Riu-Playa-Park-00-All-Inclusive.h4813318.Hotel-Information) > > [Renaissance Denver Hotel & Conference Center](https://www.expedia.co.uk/Denver-Hotels-Renaissance-Denver-Central-Park-Hotel.h14257.Hotel-Information) > > [Uday Samudra Leisure Beach Hotel](https://www.expedia.co.uk/Thiruvananthapuram-Hotels-Uday-Samudra-Leisure-Beach-Hotel.h2939556.Hotel-Information) > > [Palazzo Castri 1874 Spa & Garden](https://www.expedia.co.uk/Florence-Hotels-Palazzo-Castri-1874-Hotel-Spa.h10129170.Hotel-Information) > > [Luxury Suites International At The Signature](https://www.expedia.co.uk/Las-Vegas-Hotels-Luxury-Suites-International-At-The-Signature.h1877035.Hotel-Information) > > [Capetonian Hotel](https://www.expedia.co.uk/Cape-Town-Hotels-Capetonian-Hotel.h11066.Hotel-Information) > > [Holiday Inn Reading West by IHG](https://www.expedia.co.uk/Reading-Hotels-Holiday-Inn-Reading-West.h2035511.Hotel-Information) > > [TravelodgeUK Hotels in York](https://www.expedia.co.uk/York-Hotels-Travelodge-UK.0-0-d5489--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels with Gym in Bedford](https://www.expedia.co.uk/Bedford-Hotels-Hotel-With-Gym.0-0-d4565-thotelwithgym.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Derby (EMA) to Amsterdam (AMS)](https://www.expedia.co.uk/lp/flights/ema/ams/east-midlands-to-amsterdam) > > [Flights from Vancouver (YVR) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/yvr/man/vancouver-to-manchester) > > [Flights from Gatwick (LGW) to Frankfurt (FRA)](https://www.expedia.co.uk/lp/flights/lgw/fra/london-to-frankfurt) > > [Flights from Lima (LIM) to San Juan Bautista (IQT)](https://www.expedia.co.uk/lp/flights/lim/iqt/lima-to-iquitos) > > [Flights from Lagos (LOS) to London (LHR)](https://www.expedia.co.uk/lp/flights/los/lhr/lagos-to-london) ### Cars ### Activities > [Things to do in Chatham](https://www.expedia.co.uk/Things-To-Do-In-Chatham.d179534.Travel-Guide-Activities) > > [Things to do in Leicestershire](https://www.expedia.co.uk/Things-To-Do-In-Leicestershire.d6046221.Travel-Guide-Activities) ### Packages > [Gros Piton](https://www.expedia.co.uk/Gros-Piton-Soufriere.d6273458.Attraction) ### General > [Visit Alcaniz](https://www.expedia.co.uk/Alcaniz.dx181352)