Palermo Coast Adventure Holidays

The place has some stunning views. The bathroom was not in optimal conditions, the a/c was broken. However, we were moved to another room with similar issues. The foos was not as expected. However, we enjoyed the area. We stayed for several days.

The guest experience at this property could be better, but this is not a "we go above and beyond" mindset here. The club members are treated disproportionately better than the other guests, regardless of how much they are charging for the room and length of stay. Parking is not free and is located outside the hotel property (because the club members are only allowed to use the on site parking.) Please note that it is not safe to walk along the state highway that is required for the regular guest parking. There are many steps and poorly lit areas. Food... you come to Sicily, that has some of the best fruits, vegetables, food, etc,...and you are not given locally grown fruits. We were never told in over a week about many of their amenities and we were left a postcard as we were departing, to book an info meeting for the Club, addressed to the wrong guest's name, when they could have approached us any time sooner to market this important incentive of this property. The gym is well equipped and easily accessible. The entertainment is a nice feature and vey engaging. The rooms are thoroughly clean and the staff in housekeeping is very courteous and accommodating. This is a property that can be and can do better, in such a beautiful location.

The place has some stunning views. The bathroom was not in optimal conditions, the a/c was broken. However, we were moved to another room with similar issues. The foos was not as expected. However, we enjoyed the area. We stayed for several days.

The guest experience at this property could be better, but this is not a "we go above and beyond" mindset here. The club members are treated disproportionately better than the other guests, regardless of how much they are charging for the room and length of stay. Parking is not free and is located outside the hotel property (because the club members are only allowed to use the on site parking.) Please note that it is not safe to walk along the state highway that is required for the regular guest parking. There are many steps and poorly lit areas. Food... you come to Sicily, that has some of the best fruits, vegetables, food, etc,...and you are not given locally grown fruits. We were never told in over a week about many of their amenities and we were left a postcard as we were departing, to book an info meeting for the Club, addressed to the wrong guest's name, when they could have approached us any time sooner to market this important incentive of this property. The gym is well equipped and easily accessible. The entertainment is a nice feature and vey engaging. The rooms are thoroughly clean and the staff in housekeeping is very courteous and accommodating. This is a property that can be and can do better, in such a beautiful location.

Was a very nice experience, stunning view, cleanliness, extremely nice y friendly staff, truly a Paradise! Thank you so much for such a warm Welcome! Mauricio & Sandra ( Houston Texas )

Staff was very friendly and accommodating. Our suite has a beautiful view!

The place has some stunning views. The bathroom was not in optimal conditions, the a/c was broken. However, we were moved to another room with similar issues. The foos was not as expected. However, we enjoyed the area. We stayed for several days.