High Black Forest Adventure Holidays

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Split feelings about this hotel. What really stands out about this hotel is the location, cleanliness, and the view/atmosphere from the lake facing balcony. It's truly unique and extremely enjoyable and relaxing. Now the not so good parts: - breakfast from 7-10 only, and is kinda mid - half the time nobody present at front desk to help or answer the phone - Spa is basically a small 2-person sauna. No jacuzzi or steak room or anything else - Spa is open only from 5-8pm!! - Gym was closed, had to get help from front desk to open it for me. In summary: it felt great being in my room balcony, but it felt difficult getting any service inside the hotel otherwise. If you're looking for a "Resort & Spa" like the name suggests, avoid this place. Otherwise, go for a lake giew room you'll really enjoy it.

Great location in the center of the old city. Right in the market square. Comfortable hotel accommodations. Excellent restaurant for morning breakfast. They provided a fan for our room .

What a pleasant stay! This is a very beautiful hotel. The pool, spa and fitness center were lovely additions to our overnight. Breakfast was fantastic!

Had a good couple of nights at this hotel, food was great and staff very friendly

Top hotel!

One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave

Wonderful staff and property. Thank you for your care and a wonderful stay.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Wonderful staff and property. Thank you for your care and a wonderful stay.

One of the nicest hotels I’ve stayed at, the attention to detail on the rooms is insane. Staff extremely friendly and helpful. Just has a weak AC but I’ll blame that on the Europe heatwave

The staff was very friendly and helpful. The rooms were comfortable and spacious.

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.