Costa Alentejana Adventure Holidays

Enigma has a great location and, in my opinion, the concept of the hotel has a lot of potential. Unfortunately, the overall experience did not quite live up to what we expected, especially considering the price we paid. The hotel is clearly in need of better maintenance. There was mould visible on some of the walls, the pool did not look particularly clean, and the spa felt quite outdated. The gym was also very poor, with only a few machines and very limited equipment. We also had dinner at the hotel. It was okay, but nothing particularly special or memorable. The breakfast was another disappointment. It felt quite limited, and for the price of the stay, we expected a much wider choice and more variety. We also found it surprising that there were no complimentary tea and coffee facilities in the room. Nowadays, many hotels provide at least a kettle with tea and coffee, even if it’s a basic offering especially having paid for a superior room in a 4 star hotel. Overall, Enigma has a fantastic concept and a lot of potential, and the location is definitely a plus. However, the lack of maintenance and the limited facilities and services make it difficult to justify the price. With some investment and attention to detail, this could be a really special hotel.

We had an amazing stay and would love to come back again!

Great service, great location and clean property.

We had an amazing stay and would love to come back again!

Great service, great location and clean property.

Enigma has a great location and, in my opinion, the concept of the hotel has a lot of potential. Unfortunately, the overall experience did not quite live up to what we expected, especially considering the price we paid. The hotel is clearly in need of better maintenance. There was mould visible on some of the walls, the pool did not look particularly clean, and the spa felt quite outdated. The gym was also very poor, with only a few machines and very limited equipment. We also had dinner at the hotel. It was okay, but nothing particularly special or memorable. The breakfast was another disappointment. It felt quite limited, and for the price of the stay, we expected a much wider choice and more variety. We also found it surprising that there were no complimentary tea and coffee facilities in the room. Nowadays, many hotels provide at least a kettle with tea and coffee, even if it’s a basic offering especially having paid for a superior room in a 4 star hotel. Overall, Enigma has a fantastic concept and a lot of potential, and the location is definitely a plus. However, the lack of maintenance and the limited facilities and services make it difficult to justify the price. With some investment and attention to detail, this could be a really special hotel.

We had an amazing stay and would love to come back again!

It’s not bad only as a cheap room, but on this trip we’ve paid similar prices and received a much higher standard. This hotel feels as if everyone has just given up, the whole place is old, in need of complete renovation and dirty. Our room had additional guests in the form of mosquitos, without a doubt the worst bathroom I think I’ve ever stayed in, and having been to 104 countries I’ve stayed in a few dreadful ones, but this is not a third world country, this is Portugal and a popular resort area. The toilet seat wouldn’t stay upright, so it closed on your back. The bath had no plug and was rusty near the drain, the shower curtain was dirty. The bathroom door veneer was splitting at the base, there was no soap for the bidet. Breakfast was also poor, the mango juice was watered down, the orange juice was powder and didn’t have enough dilution and rendered it undrinkable, eggs were hard and the baked beans had a sweet taste. Unless you’re desperate to stay here, please look elsewhere.