St. Thomas and St. John Adventure Holidays

I fell walking down the stairs, heading to the restaurant, called Sun and Sea near e12 I may be typing the restaurant name wrong but it’s the only restaurant that’s open at this time. There is a set of stairs that is directly adjacent to the pool that doesn’t have any type of grips on them and no I was not wet and it had not been raining nor was I under the influence of drugs or alcohol. I still fell due to the sleek slippery design of the staircase. The opposite side of the restaurant has yellow grips. I suggest adding those grips to the stairs that is directly next to the pool because people that may have utilized the pool or are wet or ground is wet from rain can truly hurt themselves. I did tell the bartender when it happened as well as the person that checked me out when I left the resort I have a few bruises on my arm and the back of my leg, but overall, I’m fine just bringing awareness to the situation. this is my second time staying with you All. My first visit was in 2021 so I most definitely enjoyed you guys but we have to be safe a person‘s shoe choice should not be in an excuse for safety. I had on sandals by the way, as many people will have one because of the nature of the stay. Booked Aug1 thru 5

Lost electric, no a/c and water for better part of a day, no notice to guests or est. for restoration. Had to pay for water. I was a repeat customer, mentioned at CK in, no recognition, offer for a drink or discount of any sort. Made reservation for dinner, was kept waiting for 50 minutes while others from the bar went ahead. No hotel pick up and delivery to airport. Overall very nice location, average staff, dated facilities .

Nice couple of days away. Restaurants at hotel okay and no other options around.

Everything about the Ritz was nice. The staff are the best part of resort. Friendly and eager to help out. If I had to complain about one thing, it would be the bathrooms around the resort...With the exception of the bathroom at Alora, none of them are airconditioned. Without air-conditioning, it get hits real hot, and the smell isnt pleasant either.

Everything about the Ritz was nice. The staff are the best part of resort. Friendly and eager to help out. If I had to complain about one thing, it would be the bathrooms around the resort...With the exception of the bathroom at Alora, none of them are airconditioned. Without air-conditioning, it get hits real hot, and the smell isnt pleasant either.