Arlington Entertainment District Adults Only Holidays

It’s a dated hotel but room was comfortable

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!

The check in female staff was excellent (Iunfortunately, i didn't get her name). Lobby was clean and nicely decorated with many seating sections. We received a complimentary room upgrade which was very nice, modern and clean with soft beddings and comfortable bed.! However, it would be a 5 star rating if there was a bottled water for 2 waiting in our room.

We had our honeymoon there , staff was helpful, rooms were clean everyday . I have enjoyed the room service and the menu.

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!

I am truly moved by the exceptional kindness of the front desk staff during my recent stay. Their thoughtfulness brought tears to my eyes! Upon returning from dinner, I discovered a delightful stuffed horse in my room, accompanied by a lovely card that made the gesture even more special. When I checked in, I shared that my visit to Texas was to explore the possibility of purchasing a horse. The staff's attention to detail and personal touch truly exemplify the Ritz-Carlton's commitment to guest experience, and I am now a devoted customer for life. Additionally, the dinner I enjoyed was absolutely outstanding—truly one of the best hotel experiences I have ever had. Thank you for making my stay so memorable!

The location and rhe ataff weee extremely pleasant and professional

They have a way of making you feel important. Was treated like VIP; super friendly staff and very helpful. Looking forward to next time.

This is a great place to stay

The hotel itself was very nice, although being in downtown Dallas, it was pretty loud. I was surprised there wasn’t a coffee maker in the room or easy access to ice for drinks. I requested ice to be brought up, but unfortunately it never arrived. For the price point, I expected the service to be a little more attentive and friendly. That being said, the spa is absolutely amazing and was definitely the highlight of our stay!