Baja California Peninsula Adults Only Holidays

The view was amazing. We loved the food. Gabriel was the best and he worked in excellence. We loved the infinity pool.

Pool was cold, furniture dated and food quality for room service is poor

We had stayed at the Krystal Grand a few years ago and really enjoyed it so we decided to go back and stay in the Altitude Tower this time! Unfortunately is was not at all as we expected. The rooms in the Tower (a supposed upgrade) reeked of mold and when we changed rooms the mold was just as bad as in the second room as it was it first! The rooms are not only outdated but poorly maintained! The rooms with private pools offered no privacy at all and didn't have a patio sitting area! The pool in the Tower was cloudy and tiles in the main hotel pool were missing! The lounge mats in both pool areas were paper thin and there was a very limited amount of umbrellas available. The property also smelled like sewage for the first three days we were there until the cesspools were finally drained on day four. As for dining, the Italian restaurant was average and Asian restaurant served, with the exception of sushi, what seems a lot like take-out food. Fortunately for us though we were staying in the Tower and were able to access the Grill, (every meal was outstanding) for breakfast and lunch and for a special dinner night! The guests staying in the main hotel however were mostly delegated to eat at the very saddest buffet we have ever seen! Additionally, the front desk staff was not at all helpful! On a positive note though, the rest of the staff was outstanding, friendly and helpful! The best part of our hotel stay! We highly recommend staying somewhere else in Los Cabos!

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

Everything exceeded our expectations

The place is huge and clean. The residence rooms are disconnected from the pool and hote

We had stayed at the Krystal Grand a few years ago and really enjoyed it so we decided to go back and stay in the Altitude Tower this time! Unfortunately is was not at all as we expected. The rooms in the Tower (a supposed upgrade) reeked of mold and when we changed rooms the mold was just as bad as in the second room as it was it first! The rooms are not only outdated but poorly maintained! The rooms with private pools offered no privacy at all and didn't have a patio sitting area! The pool in the Tower was cloudy and tiles in the main hotel pool were missing! The lounge mats in both pool areas were paper thin and there was a very limited amount of umbrellas available. The property also smelled like sewage for the first three days we were there until the cesspools were finally drained on day four. As for dining, the Italian restaurant was average and Asian restaurant served, with the exception of sushi, what seems a lot like take-out food. Fortunately for us though we were staying in the Tower and were able to access the Grill, (every meal was outstanding) for breakfast and lunch and for a special dinner night! The guests staying in the main hotel however were mostly delegated to eat at the very saddest buffet we have ever seen! Additionally, the front desk staff was not at all helpful! On a positive note though, the rest of the staff was outstanding, friendly and helpful! The best part of our hotel stay! We highly recommend staying somewhere else in Los Cabos!

The hotel was very accommodating for our early arrival. They gave us access to the amenities and stored our luggage. We even received coupons for a welcome drink to use at our leisure. The hotel is beautiful and the beach and staff on the beach was lovely. The food and drinks were delicious! We even had massages at the nearby offsite beach locations, which we thoroughly enjoyed. The nearby bars were loud at times, but quieted down at bedtime. We would definitely go again!

Pool was cold, furniture dated and food quality for room service is poor