New England Adults Only Holidays

A very efficiently designed room. Energy-saving, streamlined features. Comfortable bed, beautiful oversized shower, and huge bath towels. Perfect spot near Broadway theaters and restaurants.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Great location. Reliable accommodation.

Early check in, free luggage service, and comfortable bed.

Great hotel but dont try and catch thevlift down at breakfast time, waited more than 25 minutes . Gave up and chise the stairs from floorv18 with 4 other guests!

Great location. Reliable accommodation.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Top location, great restaurant and bar, nice clean rooms, friendly guest services. Strongly recommended!

Every inch of the hotel was immaculate and the buffet breakfast was scrumptious. Staff was very knowledgeable. The M in CitizenM stands for Marriot. Yet CitizenM is not yet linked to Marriot's Rewards program. An ambassador explained the situation to me and also answered my question as to why room rates were lower on independent hotel booking sites (they have great data mining). My aging eyes appreciated the adjustable lights and I liked that they had a Peloton bike in the fitness room. I also appreciated the comprehensive toiletry items available (shower cap, comb, toothbrush and toothpaste, nail file and sewing kit). My only complaint is that I missed them when I checked in since they were on the opposite side of the table. Also, signs for the Express Elevator should be larger.

Nice and convenient. Easy access to train and bus. Walking distance to lots of eateries and sites. The beds and pillows were very comfortable .

Nice clean room, delicious food in both restaurant's, staff was wonderful, right across from the Beautiful Boston Public Garden

The rooms were big for NYC standards. The rooms were clean and staff was friendly. Central location to everything. I will definitely be back.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

The property in common is good and clean but the blanket and bed cover was old and not so clean