Big Torch Key Adults Only Holidays

Property was nice, good location. Room was very basic. You get better amenities in a typical hotel room. Comfortable bed. Room always felt humid. Had an issue with the tv, we weren’t able to watch anything because the only service hooked up was Roku, but there was no Roku remote in the room. After calling and texting the host several times back and forth, and 2 visits from a technician we were provided a Roku remote. Chairs on the beach were all so close together, everyone is on top of each other. Have to pay for umbrella which is a rip off. Not sure what the $40/day extra resort fee actually gets you. The rooftop pool is nice but very crowded. The rooftop bar/restaurant is fun but very expensive. We probably wouldn’t stay here again.

Wonderful hotel. Beautiful design and very attentive staff.

The rooms were nicely appointed. The location on the beach was great. The lazy river was nice for very small children. The room was not in the best repair. The TVs are rigged to not allow streaming. Housekeeping is inconsistent.

No me gustó el sector ya que hay mucho ruido en la calle motos carros acelerando No deja dormir La habitación me gustó bastante pero no logré Disfrutarla

Stellar customer service.

Stellar customer service.

No me gustó el sector ya que hay mucho ruido en la calle motos carros acelerando No deja dormir La habitación me gustó bastante pero no logré Disfrutarla

Amazing stay Couldn’t fault a thing

It was a great time. Awesome service very clean space very spacious great location.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.

Breathtaking city views, with lavish hotel accommodations, an excellent getaway!

The rooms were nicely appointed. The location on the beach was great. The lazy river was nice for very small children. The room was not in the best repair. The TVs are rigged to not allow streaming. Housekeeping is inconsistent.

The property was beautiful. The overall esthetics of the One Hotel was intoxicating and welcoming at the same time. My only complaint was with the hotel service in terms of house cleaning; they could use some improvement.