All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Early check in was not an issue room was as described. Staff was extremely knowledgeable and attentive. Concierge team was extremely proficient, efficient and prompt with responding to issues, questions and concerns.
The staff at the hotel were exceptional, from the concierge, front desk, restaurant, lounge, housekeeping, spa etc. they were all very welcoming and it was evident that their focus was customer service! Amazing
I mean what can I say? Ultra luxury hotel in the heart of Zürich. Staff was fantastic. Concierge was excellent. Food was great. Rooms were super roomy and clean. Located about 20 minutes to the airport, and a few minutes walking to the lake. This hotel was an excellent way to end our trip. 10/10 would stay again and recommend to friends.
Excellent location , property top notch and concierge with excellent dining recommendations around the hotel, you can walk anywhere from the hotel . Only thing they can improve is the pillows which are small and bed is a little bit hard and I am more of a soft mattress guy. Everything else excellent!
My favorite hotel in Zurich. Close to everything, great service, great rooms!
Timmo
Stayed 1 night in May 2021
Response from Ramona Keller on 25 May 2021
Dear Timmo,
Thank you for your amazing rating!
It is great to see you enjoyed the time with us to its fullest and we are pleased to learn that we are your preferred choice when travelling to Zurich.
The entire team and I are delighted to welcome you back soon again and please feel free to contact me, if I can be of assistance to you.
Warmest regards,
Ramona Keller
Guest Experience Manager
Park Hyatt Zuerich
Dear Vismay,
Thank you for taking the time to share your recent experience at Park Hyatt Zuerich! It is great to see you enjoyed the time with us to its fullest.
The entire team and I are delighted to welcome you back in not too distant future and please feel free to contact me, if I can be of assistance to you.
Warmest regards,
Ramona Keller
Guest Experience Manager
Park Hyatt Zuerich