Title: Hotel Wartmann am Bahnhof Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Wartmann am Bahnhof Pet-friendly Winterthur hotel connected to a shopping centre, 5-minute walk to Casinotheater ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/793921a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/bb604583.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/ff7dfbeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/0076e128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/3909f11b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Wartmann am Bahnhof offers a charming atmosphere near Casinotheater. Guests can savor meals at Restaurant Argentina, relax in the garden or on the terrace, and connect with free WiFi. Previous visitors particularly appreciate the helpful multilingual staff. 9.0 Wonderful ## Popular amenities - Bar - Parking available - Pet-friendly - Housekeeping - Free WiFi - Restaurant £115 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=991443&PinnedHotelID=991443&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Comfort Single Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/396acba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room 9.4 Exceptional 16 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 172 sq ft - Sleeps 1 - 1 Queen Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/71c296f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Single Room 8.4 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 237 sq ft - Sleeps 1 - 2 Single Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/71c296f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room 9.4 Exceptional 12 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 237 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/3479e9c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 258 sq ft - Sleeps 2 - 1 King Bed ![Quadruple Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/9e41f5a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 344 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![Triple Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/3909f11b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 344 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/1000000/991500/991443/3479e9c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated LED TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - Sleeps 1 - 1 Queen Bed ## You may also like Ad ![Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9540000/9532800/9532705/02c192d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Boutique Hotel NI-MO Zürich Center - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-Hotel-Wartmann-Am-Bahnhof.h991443.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-Hotel-Wartmann-Am-Bahnhof.h991443.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.50058%2C8.72289&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HQTyvgk-1t8y_J7Pxof58PTg00E=) Rudolfstrasse 15, Winterthur, ZH, 8400 #### What's nearby - Museum Oskar Reinhart - 6 min walk - 0.4 miles - Winterthur Natural History Museum - 8 min walk - 0.5 miles - Villa Flora - 14 min walk - 0.8 miles - Eishalle Deutweg - 3 min drive - 1.5 miles - Swiss Science Center Technorama - 6 min drive - 2.6 miles #### Getting around - Winterthur Station - 3 min walk - Winterthur Seen S-Bahn - 6 min drive - Zurich Airport (ZRH) - 30 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪Rice Up! Winterthur - ‬3 min walk - ‪Kuhn Back & Gastro - ‬2 min walk - ‪Santa Lucia - ‬3 min walk ## About this property ### Hotel Wartmann am Bahnhof Hotel near Casinotheater Located close to Museum Oskar Reinhart and Winterthur Natural History Museum, Hotel Wartmann am Bahnhof provides a terrace, a garden and a bar. The on-site restaurant, Restaurant Argentina, offers lunch, dinner, light fare and children's meals. In addition to a 24-hour business centre, guests can connect to free in-room WiFi. Additional perks include: - Free bike hire, self-parking (surcharge) and express check-out - Express check-in, luggage storage and coffee/tea in reception - Multilingual staff, a lift and a computer station - Guest reviews speak well of the helpful staff Room features All 68 individually furnished rooms feature comforts such as premium bedding and pillow menus, as well as amenities such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with baths or showers and free toiletries - 32-inch LED TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Daily buffet breakfast (CHF 15 per person)](https://images.trvl-media.com/lodging/96000000/95340000/95337100/95337091/82a7f02e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centra Hotel Winterthur Winterthur - Free WiFi - Restaurant - Breakfast available - Soundproof rooms 8.4 Very good 169 reviews £94 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=95337091&PinnedHotelID=95337091&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CHF 25 per person)](https://images.trvl-media.com/lodging/34000000/33900000/33896700/33896649/f20ba810.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Allegra Lodge Kloten - Spa - Pet-friendly - 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Restaurant Argentina ### Things to do - Free bicycle rentals ### Family friendly - Soundproofed rooms ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 215 square feet of conference space - 24-hour business centre - Computer station ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - 1 building - 4 floors - Built in 1894 - Designated smoking areas - Double-glazed windows - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LED TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Desk chair - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM) Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk, key retrieval ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: CHF 30 per day - Nearby parking fee: CHF 30 per day (328 ft away) - Pet fee: CHF 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Best Western Hotel Wartmann Winterthur Best Western Hotel Wartmann am Bahnhof Winterthur Best Western Wartmann Winterthur Best Western Wartmann Wartmann Hotel Winterthur Best Western Wartmann am Bahnhof Winterthur Best Western Wartmann am Bahnhof Wartmann Am Bahnhof Winterthur Hotel Wartmann am Bahnhof Hotel Hotel Wartmann am Bahnhof Winterthur Best Western Hotel Wartmann am Bahnhof Hotel Wartmann am Bahnhof Hotel Winterthur ## Frequently asked questions ### Is Hotel Wartmann am Bahnhof pet-friendly? > Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Hotel Wartmann am Bahnhof? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Wartmann am Bahnhof on 2 Nov 2025 start from £114.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zurich-Hotels-Hotel-Wartmann-Am-Bahnhof.h991443.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Wartmann am Bahnhof? > Self-parking is available for CHF 30 per day. ### What time is check-in at Hotel Wartmann am Bahnhof? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Wartmann am Bahnhof? > Checkout is at noon. ### Where is Hotel Wartmann am Bahnhof located? > Located in the heart of Winterthur, this hotel is within a 10-minute walk of Casinotheater, Museum Oskar Reinhart and Winterthur Natural History Museum. Lokwerk Shopping Centre is 0.7 mi (1.1 km) away. Winterthur Station is only a 3-minute walk and Winterthur (ZLI-Winterthur Train Station) is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Wartmann am Bahnhof Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 355 8 - Good 207 6 - Okay 26 4 - Poor 7 2 - Terrible 13 ### 10/10 Excellent #### Madeline 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible stay, the staff were amazing, daily housekeeping, good breakfast, right next to the train station! ##### Madeline Stayed 5 nights in Jul 2025 ### 8/10 Good #### Amanda 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely central hotel Very central next to the railway station but quiet. Very clean and good breakfast ##### Amanda Stayed 5 nights in Jul 2025 ### 8/10 Good #### Long Ching 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only 1 minute walk from the train station, very convenience ##### Long Ching Stayed 2 nights in Aug 2025 ### 8/10 Good #### Silvia 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities We have stayed at the Wartmann a few times now and found the staff friendly and the room was great. Location is perfect for the rail station. Excellent breakfast ##### Silvia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ana Maria 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a very good place in Winterthur ##### Ana Maria Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Pierre 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, quick check-in/out, perfect location, nice breakfast and free coffee all day. ##### Pierre Stayed 1 night in Aug 2023 ### 8/10 Good #### Carolyn 29 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Family Vacation Decent hotel with comfy beds. It is close to everything you will need. ##### Carolyn Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Connie 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is clean and easy access to transportation. The staffs are friendly. ##### Connie Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Tracy 6 Aug 2022 Liked: Cleanliness Disliked: Amenities Very clean and friendly staff. Morning breakfast was very good. ##### Tracy Stayed 12 nights in Jul 2022 ### 8/10 Good #### Vicky 21 Sept 2025 Liked: Cleanliness Disliked: Amenities Decent hotel but although they say there is parking, it's actually the train station car park, and quite a trek with your luggage. It was a struggle to find the entrance to the car park, especially if you've never visited before, and when you're not advised in advance of where the parking is. We parked for about 15 hours (overnight), and according to the information in the room, parking would only cost €15 for the duration of our stay. The reception duly stamped our parking ticket to ensure this was the case. When we left the hotel, we discovered that it was costing us €30!! Adding this to the price of the hotel makes it an expensive hotel for what you get. There was a fair sized hole in the middle of the duvet cover and what appeared to be a coin sized blood stain on the net curtains. I personally would not stay there again. ##### Vicky Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller 14 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expensive but comfortable with good location. Very spacious & comfortable room! Good location & quiet. ##### Verified traveller Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Gerardo 3 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was fast but nice ##### Gerardo Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Maya 28 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in Winterthur Switzerland. Despite being near the central RR station, it was very quiet! Good breakfast bar. Clean and spacious rooms. I would use this next time as my main hotel to travel to other destinations in Switzerland. Has great rail road connection to most other cities in Switzerland! ##### Maya Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Davidson 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zurich trip .. by Winterthur Most definitely one of my best stay. Front dest Maik is an awesome employee.. he went over ad beyond to ensurr guest are conformable. The train station is right by this hotel so trip to zurich City is stressless . I will recommend this anytime...any day. Also be sure to try the restaurant down stair.. Argentina ##### Davidson Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Amit 6 Jun 2025 Liked: Cleanliness, property conditions & facilities AC not working, key fob didn’t work to enter hotel after 10 pm. Room key of room 105, registration form said 205. No clarification which room are we suppose to go? No support after 10 pm. ##### Amit Stayed 2 nights in Jun 2025 ### 8/10 Good #### Paul 21 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near train station. Cars can be parked in train station car park at reduced fee. ##### Paul Stayed 5 nights in Jul 2022 ### 8/10 Good #### Paul 1 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confortable hotel near train station Hotel is very near the main station, very convenient. With the windows closed, no noise from trains etc. Friendly an competent receptionist. Good breakfast. Clean and confortable room and bed. Minor niggle: in the bathroom the silicone or rubber strip on the movable part of the shower partition is missing; thus the bathroom floor is flooded if you shower. ##### Paul Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Annatina 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities X ##### Annatina Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Urs 25 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel near the train station. A little bit inconvenient are the opening hours of the reception. Nobody around after 6 pm and the key box is very small and dark. ##### Urs Stayed 1 night in Sep 2023 ### 6/10 Okay #### Gözde 25 Sept 2022 Disliked: Staff & service Schlechter Check in Service ##### Gözde Stayed 1 night in Sep 2022 ### 8/10 Good #### Sarah 21 Nov 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Great location I booked this for a business colleague. She was happy with the accomodation. Later I booked here again directly with the hotel for Family members with mobility constraints. While they assured me the room was accessible, it was only accessible from the ground floor to the room, the room itself was not all that accessible, the bathtub is very high and difficult to get in and out of for those with mobility issues. If you book here and need an accessible room call the front desk directly well in advance and state that you need a room with a walk in shower. They do not have many of these rooms and were unable to accommodate this need. ##### Sarah Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Sibu 2 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First 3 days customer service lady was so nice very helpful but last day customer service was very rude ##### Sibu Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Samuel 31 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location close to station. ##### Samuel Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Carmen 8 Oct 2025 Disliked: Staff & service, property conditions & facilities 地點在鄰近火車站，十分方便交通，附近飲食食店也不少。雖鄰近火車站，但安靜，十分好。提供的早餐很好頗豐富。 酒店環境一般，地氈有些污糟。浴室去水不是很好，令洗澡時水有些浸及濺水浴室門。職員態度可以，但弄錯了我們入住的Keycard,導致Keycard失效，我們晚上10：40pm回酒店無法用Keycard開酒店大門（Reception，10pm closed),亦無法乘lift上樓，打酒店電話無人接聽。幸運地有住客出現協助（她用的Keycard陪同我地乘lift上樓）。但幸好Keycard可以入房間！翌日通知職員昨晚問題，回覆是職員弄錯Keycard導致失效！其實問題很嚴重，如果昨晚沒有住客出現及協助，我和家人恐怕要在大堂過夜。事件令人對酒店信心大失！ ##### Carmen Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lam 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 各方面都非常滿意，雖然對面就是火車站，但關了窗一點都沒有聲音。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f80ec1ee-4243-4698-b25b-45a974d76a72-1759551941753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95d0a928-d920-41c2-a602-eafad975bade-1759551941883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e0adae0c-ec29-45a0-949d-44e1085aa25e-1759551942086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/90c5358e-65aa-4596-b6a6-08f17040085e-1759551941550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lam Stayed 1 night in Oct 2025 ## 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