Title: Best Western Plus Grand Hotel Zhangjiajie Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Grand Hotel Zhangjiajie Luxury hotel with full-service spa and fitness centre ![Lobby](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/f34f9ec3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/9eb2f854.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/0b4f6087.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/5ca7c2b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast for a fee](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/3013e07e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a perfect retreat at Best Western Plus Grand Hotel Zhangjiajie in Yongding. Beside a golf course, it offers spa treatments for post-game relaxation. Guests enjoy on-site shopping, reliable WiFi, and a Chinese restaurant serving local specialties all day. 6.6 ## Popular amenities - Breakfast available - Spa - Gym - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8273463&PinnedHotelID=8273463&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/d60b495c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive Suite Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/935a844f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Executive Suite Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/5dc4efdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe City View Twin Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/dfc46072.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Panoramic Queen Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/3bc15174.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior 2-bed Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/4bb90268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/565a644e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/273355fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 6 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/0d1dfb1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tianmen Mountain View King Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/b41aab62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tianmen Mountain View Twin Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/bf283bd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe River-view Queen Room - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/5879926b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River View Giant Screen Video Room (VIP Video Member + One-click Screen Projection) - Sleeps 2 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/58696a12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Friendly Room - With View - Sleeps 3 ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/9000000/8280000/8273500/8273463/af947765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZhangjiajie-Hotels-Best-Western-Plus-Grand-Hotel-Zhangjiajie.h8273463.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZhangjiajie-Hotels-Best-Western-Plus-Grand-Hotel-Zhangjiajie.h8273463.Hotel-Information) ## About the area Located in Yongding, a neighbourhood in Zhangjiajie, Best Western Plus Grand Hotel Zhangjiajie is next to a golf course and near the airport. Zhangjiajie National Forest Park and Wulingyuan Scenic Area reflect the area's natural beauty and area attractions include Bailong Elevator and Chabei Spring. [Visit our Zhangjiajie travel guide](https://www.expedia.co.uk/Zhangjiajie.dx6047160) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.13715%2C110.45461&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iYoI8IkLo2wu0wEYECD0YOh-c5c=) North of Dayong Park, Ziwu Westroad, Zhangjiajie, Hunan, 416680 ### What's nearby - Tianmen Mountain Cable Car - 5 min drive - 3.5 miles - Yuhuangdong Grotto - 7 min drive - 4.9 miles - Great Gate at Tianmen Mountain - 24 min drive - 8.5 miles - Wulingyuan Scenic Area - 28 min drive - 17.2 miles - Bailong Elevator - 39 min drive - 22.6 miles ### Getting around - Zhangjiajie (DYG) - 16 min drive ### Restaurants - ‪Fu Zhengyi Three Hot Pot Food - ‬4 min drive - ‪汇源食府 - ‬4 min drive - ‪KFC 肯德基 - ‬5 min drive - ‪印象老灶台 - ‬4 min drive - ‪和楽里料理 - ‬9 min drive ## About this property ### Best Western Plus Grand Hotel Zhangjiajie Luxury hotel near Zhangjiajie National Forest Park Consider a stay at Best Western Plus Grand Hotel Zhangjiajie and take advantage of an adjacent golf course, a corner/local shop and shopping on-site. Treat yourself to a manicure/pedicure at the on-site spa. The on-site Chinese cuisine restaurant, Yage Western Restaurant, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Breakfast (surcharge), express check-out and express check-in - Luggage storage, a porter/bellboy and free newspapers Room features All 150 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Rainfall showers, free toiletries and hairdryers - TVs with cable channels - Fridges, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/33000000/32490000/32485700/32485636/7e36d492.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhangjiajie Huatian Hotel Yongding - Free airport shuttle - Parking included - Free WiFi - Restaurant 8.6 Excellent 49 reviews £49 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=32485636&PinnedHotelID=32485636&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113710000/113701700/113701658/6b9dac2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Zhangjiajie Tianmen Mountain Yongding - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 23 reviews £45 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=113701658&PinnedHotelID=113701658&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Single Beds, Mountain View | Free WiFi](https://images.trvl-media.com/lodging/115000000/114910000/114909400/114909312/w3837h2560x3y0-8eddc6d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Zhangjiajie Tianmen Mountain Yongding - Parking included - Free WiFi - Restaurant - Gym 10 Exceptional 4 reviews £45 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=114909312&PinnedHotelID=114909312&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium House, 4 Bedrooms, Fireplace, Mountain View | 2 bedrooms, premium bedding, individually decorated](https://images.trvl-media.com/lodging/112000000/111540000/111538100/111538093/da9a3945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhangjiajie Home Yongding - Pool - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 12 reviews £139 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=111538093&PinnedHotelID=111538093&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room, 1 Queen Bed, Private Bathroom, Hill View | Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/118000000/117810000/117800900/117800832/dcb57e7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhangjiajie Valley Love Holiday Hotel Yongding - Breakfast included - Pet-friendly - Parking included - Free WiFi 10 Exceptional 3 reviews £77 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=117800832&PinnedHotelID=117800832&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89500000/89494900/89494867/502db14c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Hotel Zhangjiajie (Tianmen Mountain Cable Car Station) Yongding - Parking included - Gym - Game room - Breakfast available 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=89494867&PinnedHotelID=89494867&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/111000000/110630000/110624600/110624548/3c52c7ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhangjiajie XMAN Tianmen Resort Yongding - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 8 reviews £60 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=110624548&PinnedHotelID=110624548&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/24000000/23660000/23652700/23652615/b2366e9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tian's Resort Yongding - Pool - Pet-friendly - Kids pool - Parking included 9.2 Wonderful 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=23652615&PinnedHotelID=23652615&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/32000000/31360000/31351400/31351342/138cd190.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhangjiajie Country Garden Phoenix Suites Hotel Yongding - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 5 reviews £53 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=31351342&PinnedHotelID=31351342&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/116000000/115430000/115422500/115422411/2a7fece3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homeinn Plus - Zhangjiajie Tianmenshan Yongding - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.0 1 review £35 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=115422411&PinnedHotelID=115422411&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: High-speed internet ### Parking and transport - Free self parking on site ### Food and drink - Breakfast available for a fee - A restaurant ### Restaurants on site - Lobby Bar - Yage Western Restaurant ### Things to do - Full-service spa - Gym - Sauna - Shopping ### Family friendly - Grocery/convenience store - In-room refrigerator - Laundry facilities - Separate bedroom ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference space - Meeting room ### Full-service spa - Manicures/pedicures ### Accessibility - Lift ### More - 26 floors - Art Deco architecture - Built in 2013 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in time starts at 1:00 PM Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 500.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Best Western Plus Grand Zhangjiajie Best Western Plus Grand Zhangjiajie Hotel Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Hotel Hotel Best Western Plus Grand Hotel Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie Best Western Grand Hotel Zhangjiajie Best Western Plus Grand Hotel Best Western Plus Grand Best Plus Grand Zhangjiajie Plus Zhangjiajie Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Hotel Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Hotel Zhangjiajie ## Frequently asked questions ### Is Best Western Plus Grand Hotel Zhangjiajie pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Best Western Plus Grand Hotel Zhangjiajie? > Self-parking is free at this property. ### What time is check-in at Best Western Plus Grand Hotel Zhangjiajie? > Check-in begins at 1:00 PM. ### What time is check-out at Best Western Plus Grand Hotel Zhangjiajie? > Checkout is at noon. ### Where is Best Western Plus Grand Hotel Zhangjiajie located? > Located in Yongding, this luxury hotel is 2.4 mi (3.9 km) from Puguang Temple and within 6 miles (10 km) of Tianmen Mountain Cable Car and Yuhuangdong Grotto. Zhangjiajie National Forest Park and Wǔlíngyuán are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Grand Hotel Zhangjiajie Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 11 6 - Okay 8 4 - Poor 3 2 - Terrible 3 ### 7.0/10 Cleanliness ### 7.0/10 Staff & service ### 4.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 4/10 Poor #### Verified traveller 14 Oct 2019 Disliked: Staff & service, amenities, property conditions & facilities No help with english at all Did not want to help and no atm ##### Verified traveller Stayed 8 nights in Oct 2019 ### 6/10 Okay #### Verified traveller 27 Jun 2019 ##### Verified traveller Stayed 3 nights in Jun 2019 ### 6/10 Okay #### Lena, Wien 20 Nov 2018 Liked: Cleanliness Es war leider sehr kalt, man kann zwar die Temperatur im Zimmer regeln nur bewirkt es nichts. Das Personal hat uns dafür eine extra Heizung ins Zimmer gestellt. Das Frühstück war eher mager und die Lage ist nicht zentral. Das Personal hat kaum englisch gesprochen war aber trotzdem bemüht. 4 Sterne sind es dennoch keine ##### Lena Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Brian, USA 10 Oct 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Zero English capability. Hotel and facilities are dated and in poor repair. ##### Brian Stayed 2 nights in Oct 2018 ### 2/10 Terrible #### Magnus 8 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nej nej nej Detta kan aldrig vara ett 4\*hotell. Möjligtvis på 90-talet då bilderna förmodligen är tagna. Mattan i rummet var hemsk med massor med stora fläckar. Duschen ofräsch, svart smuts runt kanterna. Hål i sängkläderna. Närområdet en enda stor byggarbetsplats. Långt till allt. Ingen behaglig vistelse här. Bilder finns men då kraschar appen. ##### Magnus Stayed 5 nights in Oct 2018 ### 2/10 Terrible #### Kitten, New York, New York 4 Sept 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff does not speak a word of English. Room has a funny odor. Hotel was very very noisy. I got a wake up call at 6:30am and didn’t request for one. ##### Kitten Stayed 2 nights in Sep 2018 ### 6/10 Okay #### WENTAO 9 Jun 2018 Liked: Staff & service, room comfort ##### WENTAO Stayed 4 nights in Jun 2018 ### 2/10 Terrible #### Juanelo 14 May 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### did not like it. yeah i know its a cheap hotel, should not have high expectations, but this one I was really happy to leave it. noisy outside, smelly, breakfast vomitable (smelly you really don't want to eat there! and mostly chinese options.) ##### Juanelo Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller 12 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable I was expecting a bit more English capability since it is a best western chain; asking questions beyond checking in questions was difficult. Also the breakfast is advertised as western but it is not. A very comfortable stay overall. ##### Verified traveller Stayed 1 night in Oct 2017 ### 8/10 Good #### yt, japan 5 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 清潔なホテル 駅や空港からは少し遠いが、清潔で快適なホテル。フロントは英語はあまりできないが、頑張って理解しようとしてくれる。1階のレストランは安くておいしい。 ##### yt ### 8/10 Good #### Verified traveller 20 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### nice reasonably priced hotel overall hotel is good but ac don't work no matter what you do it is set at 26.5 which is way too hot for some people. breakfast is average. for the price it is good except too hot for us to be comfortable. ##### Verified traveller ### 6/10 Okay #### Mauricio 11 Apr 2017 Liked: Cleanliness Disliked: Room comfort #### Buena ubicacion Deberia de tener mas pesonal que hable ingles es dificil encontrar a alguien que hable ingles en horarios fueras de oficina ##### Mauricio ### 6/10 Okay #### Verified traveller 23 Dec 2016 Disliked: Cleanliness #### Nice for an hotel in the middle of the country The hotel is reasonably good for Zhangjiajie. Not really in the occidental standards because the floor of the room was durty, the joints in the bathroom were black, the plugs falling from the wall but the overall was confortable. The staff doesn't speak english but is really into the service. They ordered us some food on night and tried to understand our needs the best they could. Need a taxi to go to the city center but location is good enough. City center is not the best attraction of this area. ##### Verified traveller ### 6/10 Okay #### Marika 7 Dec 2016 Liked: Room comfort #### Ok... Not Best Westerns Best I had high expectations for this hotel since Best Western chains are usually pretty nice. Granted it was a decent hotel and the front desk tried to be helpful but spoke no English so communication was difficult. The room and bed was comfortable but the cleanliness could use some work. Especially the carpets were very dirty with stains all over them...but they so give you very nice slippers. The free breakfast was extensive but not very western friendly (not their fault as there aren't many western visitors) and the coffee was terrible. Also I know it's a china thing but there was a lot of cigarette smoke especially in the lobby and it would seep into our room regularly. Overall it was fine for the price but I wouldn't recommend for westerners. Another problem was that the website says they have free airport pickup and drop off which they don't so don't even bother asking, every person gives you a different story. Just take a taxi and don't let the cabbies charge you more than 40rmb. I did like the flower and chocolate on my pillow when we arrived :) ##### Marika ### 6/10 Okay #### sweta, US 22 Nov 2016 #### Unclean I felt the hotel was not that clean. I felt it was not worth the money. ##### sweta ### 8/10 Good #### mengfang 7 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 就在我大学附近，交通还可以 。早餐不好吃 ##### mengfang ### 10/10 Excellent #### Daniel, Edmonton 28 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very good . more than 5 star for me I recommend that suite hotel . very nice , very nice size . and service is good , beside subway service . a nice coffee shop just on ground floor , the view is good , very clean , for the price , cant complaint . you can feel you at home . ##### Daniel ### 8/10 Good #### Verified traveller 23 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel, buffet was good, staff friendly. Only manager spoke English. Would be helpful to have someone that could speak or translate to plan activities around the area. ##### Verified traveller ### 8/10 Good #### Verified traveller 14 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice Hotel !! The only problem is too far away from the downtown. ##### Verified traveller ### 10/10 Excellent #### Geralis, Red Deer, ab 25 May 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice hotel, not great location, as not much for restaurants around. Staff knew some English, not a lot. Comfortable beds and nice bathrooms ##### Geralis ### 8/10 Good #### Verified traveller 15 May 2016 Liked: Cleanliness, property conditions & facilities, room comfort 深夜にチェックインしましたが、問題はありませんでした。部屋は清潔感があり好感が持てます。ベッドに上にカーネーションが一輪置いてあるなど、細やかな配慮が感じられます。朝食は中華がメインです。 ##### Verified traveller ### 4/10 Poor #### Verified traveller 11 May 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing customer service. We stayed in the hotel for three nights. The rooms were good but the shower was blocked and water was spilling into the bathroom. We reported it to the receptions but no one came to clear the blocked shower. No one at reception could speak English and I have to use my basic knowledge in Mandarin to communicate. ##### Verified traveller ### 8/10 Good #### Verified traveller 22 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### where's my room Well they could not find my reversation. It was 10:30 at night I was tired got ripped by the taxi. $150RMB. It should have been $50RMB at most Do they gave me a room. $2000RMB for two nights At least I thought it was. Room was great more than I needed. When I checked out I ask for a receipt. Well again no English and was told he did not know what I was charged per night so he could not give me a receipt. I'm sure if I spoke Chinese I would have been given a receipt. So u don't even know what I was charged. We will see If you know Chinese I think it's a great place ##### Verified traveller ### 8/10 Good #### Verified traveller 13 Apr 2016 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 22 Mar 2016 Liked: Room comfort #### 가족여행으로 머문 4박 가족여행으로 4박을 예약했습니다. 4인실에 조식 포함이라 여기로 예약을했던거였는데, 알고보니 3인실이여서 모든게 다 3인 기준으로 되어있었고, 심지어 조식까지!! 일회용품이나 타월은 가져다 달라고 하니 더 추가로 주어서 상관 없었지만, 조식은 당황스러웠어요 당연히 4인실로 되어 있었던 숙박이였고, 조식도 그렇게 되어 있을꺼라고 생각했는데 첫날에 리셉션에 이야길 했더니 1인분 금액을 달라고 하더라구요 돌아 가는 비행기가 새벽시간라 나머지 1박은 날리는셈 치고 예약한거라 그걸 땡겨와서 먹겠다고 했더니, 우선 첫끼는 호텔측에서 서비스 준다고 했었고, 나머진 다시 이야길 하자길래, 일정을 마치고 저녁에 돌아오니 문제는 없이 해결 되어 있긴 했지만 중국어가 안되어, 의사소통이 안되었다면 많이 당황스러울 수 있는 상황이였어요 그리고 시트는 안갈아주나봐요 침구에 얼룩이 있는걸 봤는데, 그게 그대로 체크아웃할때까지 함께했네요.. 정돈만 해주고 가버렸네요 4박이면 한번쯤은 갈아줄만도 한데.. 그리고 샤워부스에 물이 안내려갔어요 말하기 귀찮아서 욕조 쪽에 있는 샤워기로 씻었네요 그거 말곤 편히 잘 쉬었어요 걍 걍 그저 그랬어요 ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Fence Gate Lodge](https://www.expedia.co.uk/Burnley-Hotels-The-Fence-Gate-Lodge.h20110122.Hotel-Information) > > [VillageHotels Hotels in Oxford](https://www.expedia.co.uk/Oxford-Hotels-Village-Hotels.0-0-d9272--bVillageHotels.Travel-Guide-Filter-Hotels) > > [Golf Hotels in Bath](https://www.expedia.co.uk/Bath-Hotels-Golf-Hotels.0-0-d6084496-tGolfHotels.Travel-Guide-Filter-Hotels) > > [Next House Copenhagen - Hostel](https://www.expedia.co.uk/Copenhagen-Hotels-Next-House.h72103954.Hotel-Information) > > [Chequers Inn by Greene King Inns](https://www.expedia.co.uk/Uckfield-Hotels-Chequers-Inn-By-Greene-King-Inns.h1986922.Hotel-Information) > > [Hotels in Pollença](https://www.expedia.co.uk/Pollenca-Hotels.d182367.Travel-Guide-Hotels) > > [Apartments Barking](https://www.expedia.co.uk/Barking-Apartments.d179547-aaApartments.Travel-Guide-Accommodation) > > [Bells Hotel and Country Club](https://www.expedia.co.uk/Coleford-Hotels-Bells-Hotel-And-Country-Club.h4177010.Hotel-Information) > > [Reef Oasis Beach Aqua Park Resort](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Reef-Oasis-Beach-Resort-All-Inclusive.h1562903.Hotel-Information) > > [Boutique Hotel Zaan](https://www.expedia.co.uk/Zaandijk-Hotels-Boutique-Hotel-Zaan.h24984454.Hotel-Information) > > [Oakley Court](https://www.expedia.co.uk/Windsor-Hotels-Oakley-Court.h78469150.Hotel-Information) > > [5 Star Hotels in Red Light District](https://www.expedia.co.uk/5Star-Red-Light-District-Amsterdam-Hotels.s50-n503532-0.Travel-Guide-Filter-Hotels) > > [Hotels near Olympia Events](https://www.expedia.co.uk/Olympia-Conference-And-Exhibition-Centre-Hotels.0-l6046588-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Bedford](https://www.expedia.co.uk/Bedford-Hotels-Budget-Hotels.0-0-d4565-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Grand Hotel Flora](https://www.expedia.co.uk/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [easyHotel Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-EasyHotel-Edinburgh.h55171213.Hotel-Information) ### Flights > [Flights from Chicago](https://www.expedia.co.uk/lp/flights/178248/flights-from-chicago) > > [Flights from Birmingham (BHX) to Nestos (KVA)](https://www.expedia.co.uk/lp/flights/bhx/kva/birmingham-to-kavala) > > [Flights from Paris (CDG) to Rome (FCO)](https://www.expedia.co.uk/lp/flights/cdg/fco/paris-to-rome) > > [Flights from Svedala (MMX) to London (LHR)](https://www.expedia.co.uk/lp/flights/mmx/lhr/malmo-to-london) > > [Flights from London (LHR) to Goffs (YHZ)](https://www.expedia.co.uk/lp/flights/lhr/yhz/london-to-halifax) > > [Flights from Southampton (SOU) to New York (JFK)](https://www.expedia.co.uk/lp/flights/sou/jfk/southampton-to-new-york) ### Cars > [Car hire in Dewsbury](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Dewsbury.d6143038.Car-Hire-Guide) ### Activities > [Things to do in Bury](https://www.expedia.co.uk/Things-To-Do-In-Bury.d180175.Travel-Guide-Activities) ### Packages > [Essex Holidays](https://www.expedia.co.uk/Essex.d6046201.Holidays-City-Breaks) > > [Loe Bar Beach](https://www.expedia.co.uk/Loe-Bar-Beach-Helston.d6094423.Attraction) > > [Deep Sea World](https://www.expedia.co.uk/Deep-Sea-World-Dunfermline.d6088469.Attraction) > > [Senate House](https://www.expedia.co.uk/Senate-House-Castle.d6087609.Attraction) > > [Montserrat Holidays](https://www.expedia.co.uk/Montserrat.d121.Holidays-City-Breaks) ### General > [Visit Orewa](https://www.expedia.co.uk/Orewa.dx602369)