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Hotel Berner Zell am See

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk

Overview of Hotel Berner Zell am See

Hotel Berner Zell am See

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Explore the area

  • Popular LocationVogtturm City Museum6 min walk
  • Popular LocationZeller See Beach10 min walk
  • Popular LocationLake Zell13 min walk

Choose dates to view prices

About this area

Zell am See

Located in Zell am See, Hotel Berner Zell am See is in the city centre and on the boardwalk. Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort and Saalbach-Hinterglemm Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Zell. Zell am See Leisure Centre and Familienberg Maiskogel are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Vogtturm City Museum - 6 min walk
  • Zell am See Leisure Centre - 9 min walk
  • Zeller See Beach - 10 min walk
  • Lake Zell - 13 min walk
  • Schmittenhoehe Cable Car - 4 min drive

Getting around

  • Zell am See Station - 5 min walk
  • Salzburg (SZG-W.A. Mozart) - 67 min drive

Restaurants

  • Pizzeria Zum Casar - 4 min walk
  • Kupferkessel - 4 min walk
  • Deins & Meins - 5 min walk
  • Stadtcafe Estl - 6 min walk
  • Piazza Quattro - 6 min walk

About this property

Hotel Berner Zell am See

Slopeside hotel with ice skating
Ski into Hotel Berner Zell am See, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa. All 36 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and furnished balconies. Guests will also find flat-screen TVs, minibars and coffee makers.
Hotel Berner Zell am See offers 36 forms of accommodation with minibars and a safe. Rooms open to furnished balconies. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Zell am See hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Berner Spa. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 36 holes of golf
  • Bike rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Ice skating
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Berner Hotel
Berner Hotel Zell am See
Berner Zell am See
Hotel Berner
Hotel Berner Zell am See
Hotel Berner Zell am See Hotel
Hotel Berner Zell am See Zell am See
Hotel Berner Zell am See Hotel Zell am See

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 39 out of 46 reviews
5 - Excellent 85%
Rating 4 - Good. 6 out of 46 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 46 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 46 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 46 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
Stayed 5 nights in Aug 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌
Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular staff with a nice and quiet location
Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Stayed 3 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality friendly hotel
Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
Stayed 6 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful town
The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Stayed 1 night in May 2019