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Reviews of Chalet de Colombo Hotel

3.5 out of 5
Chalet de Colombo Hotel
Apaztepetl Norte 21, La Mesa, Zapotlán el Grande, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 71 reviews" "
Rating 8 - Good. 23 out of 71 reviews" "
Rating 6 - Okay. 6 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
The property is a small horse and cattle ranch with a hotel and restaurant. The restaurant is only open for breakfast and lunch, but they will do room service for dinner, offering very limited menu. The property is a couple of km off the main highway, along a rough, washboard gravel road. We did enjoy the horses, and the many birds on and near the site.
Stayed 3 nights in Feb 2023

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Joel, Guadalajara

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This property is an actual Mexican ranch. They have both cattle and horses. You can rent a horse or a four-wheeler. You can even rent the four-wheeler to ride up the Nevado. (we did not do this because we didn't have time).. The room and room service was inexpensive. The buffet breakfast was a little pricey for what they offer, but still very good. The outof-the-way ranch feel was what we really enjoyed.
Stayed 1 night in Nov 2019
Response from Administración y Recepción on 18 Dec 2019
Dear Customer. Thank you for your comments and taking the time to rate our services and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay with us, we hope to see you soon. Beware!

8/10 Good

AG, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but you can here your next door guest clearly having a conversation. Walls are not sound proof.
Stayed 6 nights in Oct 2019
Response from Diana. on 23 Oct 2019
Dear guest. Thank you for your comments and taking the time to rate our services and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay with us, we hope to see you soon. Beware!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Diana. on 26 Oct 2019
Estimado cliente. Gracias por sus comentarios y tomarse el tiempo en calificar nuestros servicios y por recomendar nuestro hotel a otros viajeros. Estoy seguro que todo nuestro personal del hotel disfrutó atendiéndole sus necesidades tanto como usted haya disfrutado de su estancia con nosotros, los esperamos pronto. ¡Cuídate!

10/10 Excellent

Blanca, Las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me Encato el Hotel es muy bello tipo acienda muy tranquilo Cuentan con desayunos muy delicioso.. Muy buen servicio y muy limpio...Exelente lugar para unas vacaciones relajadas..☆☆☆☆☆
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for a great price. I just loved it probably one of the best hotels i've stayed in a very long time. Staff is super attentive, and the place is just magic
Stayed 1 night in Feb 2019
Response from Chalet de Colombo Hotel on 10 Feb 2019
Thanks for visiting, come back soon

10/10 Excellent

Jorge, Houston Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way hotel with peacocks roaming the grounds. Very quiet and peaceful and great buffet brkfst in an open air very rustic setting. Great hotel and restaurant staff. Don't let the dirt road leading to the hotel scare you off its just the beginning of a nice experience and stay.
Stayed 2 nights in Nov 2018
Response from Chalet de Colombo Hotel on 9 Nov 2018
Gracias por su preferencia. esperamos hayan disfrutado de su estancia. saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Chalet de Colombo Hotel on 3 Nov 2018
Gracias por su preferencia..

6/10 Okay

Ricardo, CDMX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The main Problem was the lack of hot or warm water for shower!! We were told to wait for water to warm but it never happened. hotel is Beautiful and people are very friendly but this water problem was the main turn-down.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very good services, I really love this place and I will recommend it
Stayed 1 night in May 2018

8/10 Good

Alicia, Kenosha Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view, hard to find though.
Hotel staff very welcoming. called as I could not find the hotel and they provided all the pertinent information to find it.
Stayed 1 night in Jan 2018
Response from Chalet de Colombo Hotel on 14 Jan 2018
Hola buenos dias, gracias por su preferencia esperamos tenerlos nuevamente con nosotros muy pronto. saludos Gracias por su preferencia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, out in the country, only hard thing was cold water. They have solar water heat, was dark most of the time we were there, at night and early morning, and also cloudy. If we would not have had a Mx cell phone we would not have been able to contact them, no room phones.

10/10 Excellent

Rafael Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar 100% Campirano, muy bonito el lugar, las habitaciones cómodas
Stayed 1 night in Dec 2023

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

José

Travelled with partner
Liked: Amenities
Es un lugar para pasar unos días tranquilos cerca de la ciudad, pero con ambiente campirano.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo para pasar una velada
Un lugar agradable
Stayed 1 night in Sep 2023

10/10 Excellent

MIGUEL ANGEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL PROBLEMA ES QUE CUANDO LLEGAMOS A HACER CHECK IN NO EXISTIA NOTICIAS DE LA RESERVACION QUE HICIMOS A TRAVES DE EXPEDIA, MAS SIN EMBARGO NOS OTORGARON HABITACION
Stayed 2 nights in Aug 2023

10/10 Excellent

Vicente

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Mar 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
el restauran desayunador que tienen es fantástico, es un bufet delicioso y amable atención
Stayed 1 night in Mar 2023
Response from Grupo Colombo on 24 Mar 2023
Muchas gracias por visitarnos y por sus buenos comentarios, será un placer atenderlos nuevamente. Saludos.

10/10 Excellent

Domingo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Muy amables
El lugar es excelente.
Stayed 2 nights in Feb 2022
Response from Noe Rodriguez on 7 Mar 2022
Muchas Graciassera un placer volver a contar con sus presencia

6/10 Okay

Rosa

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está hermoso, la decoración rústica, los cuartos amplios y muy limpios. Hotel ecológico apartado del ruido, las cámaras deliciosas
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta super lindo, limpio, todos suoer amables. Súper recomendable.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Todo el hotel esta hermoso, muy limpio y excelente atencion ,con una vista hermosa del nevado !!!
Stayed 2 nights in Jan 2020
Response from Recepción Chalet de Colombo. on 22 Jan 2020
Estimado cliente. Gracias por sus comentarios y tomarse el tiempo en calificar nuestros servicios y por recomendar nuestro hotel a otros viajeros. Estoy seguro que todo nuestro personal del hotel disfrutó atendiéndole sus necesidades tanto como usted haya disfrutado de su estancia con nosotros, los esperamos pronto. ¡Cuídate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

2/10 Terrible

JESUS

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
INFLEXIBLES EN LOS HORARIOS Y MALA ATENCION DEL PERSONAL
Stayed 1 night in Oct 2019

10/10 Excellent

Eduardo, CDMX

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente familiar y en contacto con la naturaleza, una experiencia que no te puedes perder
Stayed 1 night in Jun 2019
Response from Diana. on 26 Oct 2019
Estimado cliente. Gracias por sus comentarios y tomarse el tiempo en calificar nuestros servicios y por recomendar nuestro hotel a otros viajeros. Estoy seguro que todo nuestro personal del hotel disfrutó atendiéndole sus necesidades tanto como usted haya disfrutado de su estancia con nosotros, los esperamos pronto. ¡Cuídate!

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención, los alimentos son muy buenos y típicos de la región, el paisaje es incomparable y la tranquilidad, un ambiente muy grato e incluso familiar.
Stayed 1 night in Aug 2019
Response from Diana. on 26 Oct 2019
Estimado cliente. Gracias por sus comentarios y tomarse el tiempo en calificar nuestros servicios y por recomendar nuestro hotel a otros viajeros. Estoy seguro que todo nuestro personal del hotel disfrutó atendiéndole sus necesidades tanto como usted haya disfrutado de su estancia con nosotros, los esperamos pronto. ¡Cuídate!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Es un lugar precioso tanto por la naturaleza como por el decorado. El único pero que le pongo es que se escucha todo de una habitación a otra, como si sucediera en la tuya
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un clima excelente con paisajes y vista espectacular al nevado de Coloma. Pet friendly y muchos perritos del rancho que lo saludan y escoltan a uno al cuarto. Habitaciones con decorado rústico de excelente gusto. Ideal para un fin de semana de relajación en la naturaleza.
Stayed 1 night in Jun 2019
Response from Chalet de colombo on 6 Jul 2019
Es un placer para nosotros atenderles y que se sientan cómodos en nuestras instalaciones, esperamos tener muy pronto la oportunidad de tenerlos de regreso.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Chalet de colombo on 4 Jul 2019
Es muy importante para nosotros su aprobación y buenos comentarios, esperamos poderles atender nuevamente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Pepe, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities
El paisaje donde se encuentra ubicado el hotel , puedes apreciar el volcán de Colima Convivir con los pavo reales
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Debido a que cuenta con paneles solares, el agua caliente no alcanza para bañarse por las mañanas, cuando en una habitación se hospeda mas de una persona, por lo demás, la comida del restaurante muy rica, habitaciones limpias y buen servicio del personal.
Stayed 1 night in Feb 2019
Response from Chalet de Colombo Hotel on 24 Feb 2019
Gracias por visitarnos, en breve canalizaremos su comentario al área correspondiente para que ésta situación no siga ocurriendo. !Los esperamos pronto!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para descansar y estar cerca del Nevado de colima, paseo en moto y la guia muy amable.
Stayed 1 night in Feb 2019
Response from Chalet de Colombo Hotel on 10 Feb 2019
Gracias por visitarnos, vuelvan pronto.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Muy pintoresco, pocas habitaciones por lo que es ideal para descansar, la atencion muy buena y la comida del restaurante muy rica
Stayed 2 nights in Dec 2018
Response from Chalet de Colombo Hotel on 12 Jan 2019
Gracias, los esperamos pronto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel muy comodo confortable ademas de tener una comida muy deliciosa, el paisaje sin igual excelente condiciones las instalaciones
Stayed 1 night in Dec 2018
Response from Chalet de Colombo Hotel on 9 Jan 2019
Gracias, los esperamos pronto!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Chalet de Colombo Hotel on 7 Jan 2019
Gracias!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia increíble, el personal muy amable y con mucha disponibilidad para apoyarnos y orientarnos de lugares para visitar etc. Las habitaciones a pesar de hacer frío afuera estaban templadas y muy tranquilo el lugar...Super recomendado para descansar y pasar unos días en tranquilidad!!!
Stayed 1 night in Dec 2018
Response from Chalet de Colombo Hotel on 7 Jan 2019
Gracias, vuelvan pronto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar y el restaurante anexo recomendado muy variado precios accesibles y excelente calidad
Stayed 1 night in Dec 2018
Response from Chalet de Colombo Hotel on 9 Jan 2019
Mil gracias, los esperamos

10/10 Excellent

Faby, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal si quieres desconectarte del bullicio. Excelente el desayuno bufet
Stayed 2 nights in Nov 2018
Response from Chalet de Colombo Hotel on 9 Nov 2018
Gracias por su preferencia. esperamos hayan disfrutado de su estancia. saludos.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar ecológico y muy tradicional, agradable lugar para quien gusta de la Naturaleza
Stayed 1 night in Nov 2018
Response from Chalet de Colombo Hotel on 6 Nov 2018
Gracias por su preferencia. esperamos haya disfrutado de su estancia con nosotros.. saludos.

8/10 Good

DELIA

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from Chalet de Colombo Hotel on 3 Nov 2018
Gracias por su preferencia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia agradable
Stayed 1 night in Aug 2018