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The Westin Zagreb

5.0 star property
A peaceful retreat in Zagreb's Donji Grad where travelers can enjoy spa treatments and garden views while leaving daily stresses behind

Choose dates to view prices

The Westin Zagreb creates a calm sanctuary in Donji Grad with its spa and garden setting. Guests can join Pilates classes, browse on-site shopping, or relax at the bar. The indoor pool and attentive staff help travelers make the most of their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £118
includes taxes & fees
18 Jun - 19 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Westin Zagreb?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Westin Zagreb on 18 Jun 2026 start from £118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Zagreb?

Self-parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Checkout is at 11:00 AM. Late checkout is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within 1 mile (2 km) of Mimara Museum and Zagreb Cathedral. Marulic Square and Museum of Arts and Crafts are also within 10 minutes. Zagreb West Station is 13 minutes by foot and Zagreb Central Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and hospitable. Room was clean and everything was taken care of. One of my most comfortable stays
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities
Great staff. Clean, spacious room, welcome gifts. But it is really in a need of renovation.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ziyad

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well designed. Very spacious as well. The bathroom was very clean so I was very impressed.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Juanita J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and the staff were amazing.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were both clean. The staff fulfilled every request me made in a most timely manner.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

caron

Liked: Cleanliness, amenities
Great bed, sheets and pillows. Endless hot water and really good water pressure. The room is dated and carpeted but clean. Big busy hotel in a nice location in Zagreb. You can walk to everything. We didn’t have breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel amenities upon arrival were wonderful. The interior was a bit dated but very comfortable. The location was exceptional. It was a short walk to all of the sights. We had a wonderful time.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to everything . Friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is very kind, the breakfast is excellent, the room is clean and big enough, the pillows can be more comfortable, were too high. The curtains in the room need refreshment and cleaning.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Ppl were very open , friendly, and helpful
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Susana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

anne

Liked: Staff & service, amenities
Well surroundings may get be safe Iam really not sure. Staff wonderful and professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Zagreb

This was a gorgeous hotel in the heart of Zagreb. It was clean, breakfast was spectacular, the room was amazing and the staff was friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Gerald

Liked: Amenities
The hotel was very good and the location was excellent.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great location. Wonderful amenities. Our favorite place to stay in Zagreb.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Daya

Liked: Staff & service, room comfort
The stay was good. Ideal location but Hotel is old. Leaky toilet flush, worn out carpets and towels, ceiling had paint cracked, not enough free power outlets.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Roberta

Liked: Staff & service
Room felt dark and outdated. Great location, your standard hotel room, no complaints.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved my stay at the Westin Zagrib!

My stay was comfortable and amazing!
Stayed 5 nights in Aug 2024