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Pozo Viejo

3.5 star property
Hotel in Zacapoaxtla with full-service spa and restaurant

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Photo gallery for Pozo Viejo

Breakfast and lunch served
Standard Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets
Outdoor pool
Deluxe Double Room | 1 bedroom, free WiFi, bed sheets
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Room service
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, free WiFi, bed sheets

Deluxe Double Room

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • 169 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Cuádruple)

Family Room (Cuádruple) | 1 bedroom, free WiFi, bed sheets

Family Room (Cuádruple)

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • Mountain view
  • Sleeps 8
  • 4 Double Beds

View all photos for Family Room (Triple)

Family Room (Triple) | 1 bedroom, free WiFi, bed sheets

Family Room (Triple)

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • 289 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free WiFi, bed sheets

Junior Suite

Highlights

TV
Separate bedroom
Satellite channels
Daily housekeeping
  • 196 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680

What's nearby

  • Zocalo De Tlatlauquitepec - 17 min drive - 7.9 miles
  • El Chamoral Ecotourist Park - 18 min drive - 9.5 miles
  • Teziutlan Cathedral - 32 min drive - 23.9 miles
  • Church of San Francisco - 32 min drive - 20.9 miles
  • Las Brisas Waterfall - 34 min drive - 21.9 miles

Restaurants

  • ‪Cafe Restaurante el Meson - ‬12 min drive
  • ‪Tacos del Martín - ‬13 min drive
  • ‪La Bienvenida - ‬6 min drive
  • ‪Elotes Asados Chirindongos - ‬5 min drive
  • ‪Asadero "Los abuelos - ‬6 min drive

About this property

Pozo Viejo

Property highlights
Take advantage of a terrace, a garden and a full-service spa at Pozo Viejo. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurante De Santiago, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Tour/ticket information, smoke-free property and massage treatment rooms
  • Luggage storage
Room features
All guest rooms at Pozo Viejo include amenities, such as free WiFi.
Other amenities include:
  • Showers and shampoo
  • 21-inch TVs with satellite channels

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Restaurante De Santiago

Things to do

  • Full-service spa

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
There is limited hot water on site
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pozo Viejo Hotel
Hotel Pozo Viejo
Capital O Pozo Viejo
Pozo Viejo Zacapoaxtla
Pozo Viejo Hotel Zacapoaxtla

Frequently asked questions

Is Pozo Viejo pet-friendly?

Yes, Pozo Viejo allows dogs (limit 2 total). There's a fee of MXN 100 per pet, per day.

How much is parking at Pozo Viejo?

Self-parking is free at this property.

What time is check-in at Pozo Viejo?

Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pozo Viejo?

Checkout is at noon.

Where is Pozo Viejo located?

Situated in Zacapoaxtla, this spa hotel is within 12 miles (20 km) of Cerro Cabezon, El Chamoral Ecotourist Park and Zocalo De Tlatlauquitepec. Waterfall Puxtla and Plaza Kristal Shopping Center are also within 25 miles (40 km).

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Pozo Viejo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10

Very clean staff frrienly
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Mar 2025

10/10

Excelente lugar, el restaurante tiene precios accesibles y la comida es deliciosa.
Stayed 1 night in Dec 2024

8/10

En general estuvo muy bien, el lugar es muy agradable. Lo único es que se anuncia que tiene alberca y el servicio no está disponible, y en cuanto a la limpieza creo que tienen que cuidar más los detalles, había un mosquito muerto junto al lavabo, y nos fueron a hacer la limpieza un día, y el mosquito siguió ahí después de que la hicieron. La comida es muy rica, y la única sugerencia que haría es que las aguas fueran naturales. Nos quedamos en una habitación triple, las camas de abajo eran cómodas, pero la del topanco era tipo colchoneta gruesa, quizás esté bien para un niño, pero para un adulto puede ser incómoda. Sí recomiendo el lugar, el personal es muy atento, la comida vale la pena y el ambiente es agradable. Sí regresaríamos.
Stayed 2 nights in Nov 2024

4/10

La alberca no estaba en funcionamiento, el área de juegos está muy deteriorada y peligrosa para los pequeños, físicamente las habitaciones no se parecen a las fotos promocionales, las sábanas tenían un olor como a petróleo extraño.
Stayed 1 night in Nov 2024

10/10

Agradable estacionamiento muy pequeño
Stayed 1 night in Oct 2024

8/10

El ambiente rústico y su restauran son ideales para descansar, el complemento del spa es bueno... Considero si tener ventiladores en las habitaciones que no cuentan con calefacción ya que por la humedad y en bochorno la habitación se siente caliente. . Y ojalá solo hubiera alguien en el restaurante que pudiera darte un café o algo sencillo para la noche ya que el restaurante cierra a las 7pm .
Stayed 2 nights in Apr 2024

8/10

No hay servicio a la habitación después de la 9 de la noche queríamos un café y nos enviaron a la gasolinera
Stayed 1 night in Apr 2024

10/10

Stayed 2 nights in Jan 2024

10/10

Stayed 2 nights in Dec 2023

10/10

El concepto de hotel me gusto, lo unico que si creo que pudieran mejorar es que en la habitación de 4 camas en donde 2 estan arriba deberian colocar un soporte en medio para que este mas reforzada la parte de arriba
Stayed 1 night in Nov 2023

10/10

Stayed 2 nights in Nov 2023

6/10

Stayed 1 night in Oct 2023

8/10

Stayed 1 night in May 2023

10/10

Que se encuentra rodeada de naturaleza
Stayed 2 nights in Sep 2022

10/10

Súper bonito y tranquilo
Stayed 1 night in Feb 2022

10/10

Buena ubicación y el personal atento....el agua de la regadera difícil controlar la temperatura Me gustó regresaré...
Stayed 1 night in Dec 2021

8/10

Es un muy bonito lugar y disfruté mucho la habitación con chimenea. Lamentablemente el restaurante cierra los martes y no había ni café. El internet estuvo muy irregular. La presión y temperatura de la regadera muy bien. Sugiero no dejar suektis a los Gran Danés, porwue aunque son tranquilos, no dejan de imponer. Espero regresar printo.
Stayed 1 night in Dec 2021

10/10

Me encanto, solo las almohadas no tan altas estarían de lujo
Stayed 1 night in Sep 2021

10/10

Me gusto el concepto del hotel su decoración ecleptica que tiene diversos detalles, los jardines muy limpios, la habitación impecable, el servicio del restaurante bueno y los precios tanto de hospedaje como alimentos muy accesibles. Sin lugar a dudas volvere en otro momento.
Stayed 1 night in Apr 2021

10/10

Es un hotel encantador ideal para pareja o incluso para niños, la comida del restaurante es simplemente deliciosa.Todo su personal muy amable, su temazcal es insuperable.
Stayed 3 nights in Apr 2021

10/10

Al llegar no me daban la habitación porque según estaba ya rentada ! Tardaron en organizarse como 30min !! Finalmente me dieron una habitación más gran y todo estuvo excelente
Stayed 1 night in Nov 2020

8/10

Es un buen hotel sobre la carretera 15 minutos antes de llegar a Zacapoaxtla. Me gusto que la habitacion que me dieron tenia chimenea sin embargo no fue necesaria utilizarla debido a que la temperatura dentro de la habitacion era muy agradable
Stayed 1 night in Sep 2020

10/10

Hotel con todas las medidas de sanitización, con seguimiento de protocolos adecuados al ingreso, estancia. Es una buena opción para la familia. Sus administradores muy atentos. Volvería
Stayed 1 night in Jul 2020

10/10

Stayed 1 night in Jul 2020