Title: Naspa New Otani Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=28785774&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naspa New Otani Family-friendly slopeside fun with 4 restaurants ## Photo gallery for Naspa New Otani ![Public bath - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/df258269.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/55a57115.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/3ed26112.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/fcf0b912.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/bbc28e19.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naspa New Otani provides a mountain retreat with family-friendly amenities and ski-in/ski-out convenience. Guests can rejuvenate in the onsen, sauna, or steam room, book a massage, and enjoy meals at four different restaurants. The property includes complimentary self parking. ## Reviews 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - Gym - Pool - Breakfast available - Laundry £97 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 21 of 21 rooms ### View all photos for Japanese-style Room 20 Mats ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/00c50ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room 20 Mats - Sleeps 9 ### View all photos for Junior Suite ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/37f0d03d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ### View all photos for Japanese Style Room 12mats ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/efaee92c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 12mats - Sleeps 6 ### View all photos for Japanese-style Room For 6 Guests ![Japanese-style Room For 6 Guests | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/20a9b1d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 6 Guests 7.4 Good 3 reviews ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Toilet with electronic bidet Shower/bath combination Desk In-room massage - Sleeps 5 - 5 Single Futons ### View all photos for Japanese-style Room For 9 Guests ![Japanese-style Room For 9 Guests | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e0403c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 9 Guests ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Toilet with electronic bidet Separate bath and shower Desk In-room massage - Sleeps 9 - 9 Single Futons ### View all photos for Japanese Western Style Room ![Japanese Western Style Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/4d216170.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Toilet with electronic bidet Shower/bath combination Desk In-room massage - Sleeps 5 - 3 Single Futons and 2 Single Beds ### View all photos for Superior Twin Room, Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 9.0 Wonderful 9 reviews ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Toilet with electronic bidet Shower/bath combination Desk In-room massage - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, Non Smoking (Fourth) ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Non Smoking (Fourth) ### Highlights Air conditioning Fridge Flat-screen TV 2 bedrooms Hairdryer Toilet with electronic bidet Shower/bath combination Desk - 2 bedrooms - Sleeps 5 - 4 Single Beds ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/99256508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Air conditioning Fridge Flat-screen TV Separate bedroom Hairdryer Toilet with electronic bidet Shower/bath combination Desk - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Sofa Bed ### View all photos for Superior Twin Room, Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Smoking ### Highlights Air conditioning Fridge Flat-screen TV Toilet with electronic bidet Hairdryer Desk In-room massage Daily housekeeping - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, Smoking (Fourth) ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Smoking (Fourth) ### Highlights Air conditioning Fridge Flat-screen TV 2 bedrooms Toilet with electronic bidet Hairdryer Desk In-room massage - 2 bedrooms - Sleeps 5 - 4 Single Beds ### View all photos for Family Room Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/270bd894.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Non Smoking - Sleeps 5 ### View all photos for Superior Twin Room - Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/f30b636a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Non Smoking - Sleeps 3 ### View all photos for Superior Quadruple Room - Non Smoking ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e27c4f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Non Smoking - Sleeps 4 ### View all photos for \[Airweave\]Twin Room ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/d6fd68c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Airweave\]Twin Room - Sleeps 3 ### View all photos for Superior Twin Room - Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/9188e02e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Smoking - Sleeps 3 ### View all photos for Superior Quadruple Room - Smoking ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/91057caa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Smoking - Sleeps 4 ### View all photos for High Floor 4 Beds With Bath ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/05443ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor 4 Beds With Bath - Sleeps 5 ### View all photos for Superior Twin Main Building/Non-smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/60bb6d9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Main Building/Non-smoking - Sleeps 3 ### View all photos for Standard Twin Tower Building/Non-smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/02f9efdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Non-smoking - Sleeps 3 ### View all photos for Standard Twin Tower Building/Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/2a186692.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Smoking - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.92747%2C138.80974&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v1kgiBWyyl8uxqV-02dludtrg_s=) Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101 #### What's nearby - Naspa Ski Garden \- 2 min walk \- 0.1 miles - Ippon Sugi Ski Resort \- 2 min drive \- 0.7 miles - Yuzawa Kogen \- 3 min drive \- 0.9 miles - Snow Country Museum \- 3 min drive \- 0.9 miles - Yuzawa Kogen Ropeway \- 4 min drive \- 1.1 miles #### Getting around - Gala Yuzawa Station - 5 min drive - Niigata (KIJ) - 110 min drive #### Restaurants - ‪越後十日町 小嶋屋 - ‬2 min drive - ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive - ‪越後つけ麺維新 - ‬2 min drive - ‪湯沢庵 - ‬2 min drive - ‪ラーメンショップ 湯沢駅前店 - ‬19 min walk ## About this property ### Naspa New Otani Family-friendly hotel near Gala Yuzawa Take advantage of an indoor mineral hot spring (onsen), mini golf and a coffee shop/cafe at Naspa New Otani. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski equipment hire. For some rest and relaxation, visit the sauna or steam room, and indulge in a sports massage, a facial or reflexology. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities, such as rock climbing and hiking/biking. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and outdoor pool access nearby - Free self-parking - Buffet breakfast (surcharge), bike hire and hot springs on-site - Tennis courts, a 24-hour front desk and luggage storage Room features All 205 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets, free toiletries and hairdryers - Fridges, heating and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623316/638e6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angel Grandia Yuzawa - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 198 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=9623316&PinnedHotelID=9623316&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2870000/2868400/2868393/abafcfa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naeba Prince Hotel Yuzawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 555 reviews £100 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=2868393&PinnedHotelID=2868393&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/19000000/18250000/18240300/18240294/db81116d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Futaba Yuzawa - 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2 bars/lounges - 4 restaurants - A coffee shop/cafe ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Gym - Hiking/biking trails - Hot springs - Indoor pool - Karaoke - Mini golf - Outdoor pool (guest access) - Rock climbing - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Steam room - Tennis ### Family friendly - Access to nearby outdoor pool - Arcade/game room - In-room refrigerator - Indoor pool - Laundry facilities - Mini golf ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Barbecue grill ### Spa - Aromatherapy - Facials - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Reflexology - Sports massages - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests must be at least 20 years to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 4000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2100 for children - Rollaway bed fee: JPY 4000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 1 PM to 8:30 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests under 3 years old are not allowed in the swimming pool Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as NASPA NEW OTANI Hotel Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel Yuzawa ## Frequently asked questions ### Does Naspa New Otani have a pool? ### How much does it cost to stay at Naspa New Otani? ### Is Naspa New Otani pet-friendly? ### How much is parking at Naspa New Otani? ### What time is check-in at Naspa New Otani? ### What time is check-out at Naspa New Otani? ### Where is Naspa New Otani located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Naspa New Otani Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 146 8 - Good 97 6 - Okay 20 4 - Poor 3 2 - Terrible 4 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 8/10 Good #### Dominic 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed. ##### Dominic Stayed 4 nights in Dec 2025 ### 8/10 Good #### Victor 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great, very helpful staff. Well done! Rooms are clean & big. ##### Victor Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### claus 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing ! ##### claus Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Emily 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, love the onsen, free shuttle bus ##### Emily Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ray 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family enjoy the stay so much. Will definitely go back again. ##### Ray Stayed 2 nights in Dec 2024 ### 8/10 Good #### Denis 30 Dec 2024 Liked: Cleanliness, staff & service #### Christmas at Yuzawa Naspa Otani hotel We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests. ![](https://a.travel-assets.com/ugc/hotel-reviews/523CFBEA3A883F81D1744094C7AA90B7E3C451E41735519886550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![rental equipment lodge right outside the hotel](https://a.travel-assets.com/ugc/hotel-reviews/2FD5CAD5FEA86FC9CEB4A5E1BC56CEE634B41F4A1735519887621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4733E1460639D84CD3C6E2B80A923E02BB189CF1735519890507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/362574F932866E606F29F332C8F490B80095E6EF1735519891348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denis Stayed 3 nights in Dec 2024 ### 8/10 Good #### Yu Keung 7 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M ##### Yu Keung Stayed 2 nights in Oct 2024 ### 8/10 Good #### Jianshun 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated. ##### Jianshun Stayed 3 nights in Feb 2025 ### 8/10 Good #### Margaret 16 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff wee friendly, helpful and understanding. ##### Margaret Stayed 9 nights in Jan 2025 ### 8/10 Good #### Verified traveller 12 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner. ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice stay with great amenities. ##### Verified traveller Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Buffet. Like the interior. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Sau Fun Mandy 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has shuttle bus to go to Echigo-Yuzawa station. ##### Sau Fun Mandy Stayed 3 nights in Jan 2025 ### 8/10 Good #### Rosemarie 5 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was very clean good place to chill and relax ##### Rosemarie Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Kitty 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will come back again A great ski family resort with easy access from Tokyo. ##### Kitty Stayed 1 night in Jan 2023 ### 8/10 Good #### Verified traveller 6 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel in Echigoyuzawa Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Sue 21 Jan 2023 Liked: Staff & service, property conditions & facilities The hotel is 3 or 4 minutes from the station by hotel’s shuttle bus. And the ski garden is just near to the hotel , so it is so convenient for the skiers. The staff of the hotel and the ski garden are all very nice. The room is wide and clean . The buffet is delicious too. ##### Sue Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verified traveller 15 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fall Colors Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge. ##### Verified traveller Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Pph 25 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line! ##### Pph Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Alex 3 Jan 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there). ##### Alex ### 10/10 Excellent #### Yoshiki 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 広く清潔でした。食事もチョイスが多く美味しかったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/a8d6cdfc-1bc3-4d89-8f2c-29c1e4926113-1765613730405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoshiki Stayed 1 night in Dec 2025 ### 6/10 Okay #### SHOYA 24 Nov 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities 古さが隠しきれない。スイートルームも広さはスイートだが、部屋は古くて設備も古い。 ##### SHOYA Stayed 1 night in Nov 2025 ### 6/10 Okay #### かずひろ 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 料理とても美味しく頂きました。 ##### かずひろ Stayed 1 night in Sep 2025 ### 8/10 Good #### もとこ 18 Oct 2025 Liked: Cleanliness, staff & service, amenities 次の日も使えるというので回数券を買いましたが 目的の遊具が使えなく 凄く残念でした もったいなので、どうにかして使いましたが 約束は守ってもらいたかったです ##### もとこ Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bahareh 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Bahareh Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Hotel Astoria Playa - Adults Only](https://www.expedia.co.uk/Alcudia-Hotels-Hotel-Astoria-Playa-Adults-Only.h1374794.Hotel-Information) > > [Semiramis City Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Semiramis-City-Hotel.h1129385.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [TravelodgeUK Hotels in Acton](https://www.expedia.co.uk/Acton-London-Hotels-Travelodge-UK.0-n6251614-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [W6 Hotel Hammersmith](https://www.expedia.co.uk/London-Hotels-W6-Hotel-Hammersmith.h2030220.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [NH Collection Amsterdam Barbizon Palace](https://www.expedia.co.uk/Amsterdam-Hotels-NH-Collection-Amsterdam-Barbizon-Palace.h11293.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [B&B Isle of Skye](https://www.expedia.co.uk/Isle-Of-Skye-Bed-And-Breakfasts.d6131920-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Hotels near Lake Garda](https://www.expedia.co.uk/Lake-Garda-Hotels.d6047147.Travel-Guide-Hotels) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Hotels in Enniskillen](https://www.expedia.co.uk/Enniskillen-Hotels.d180599.Travel-Guide-Hotels) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Hotels in Fukuoka](https://www.expedia.co.uk/Fukuoka-Hotels.d1265.Travel-Guide-Hotels) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/lgw/dub/london-to-dublin) > > [Flights from Manchester (MAN) to Bulawayo (BUQ)](https://www.expedia.co.uk/lp/flights/man/buq/manchester-to-bulawayo) ### Packages