Title: The Black Swan - The Inn Collection Group Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Black Swan - The Inn Collection Group Hotel with free breakfast, steps from North York Moors National Park ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/ffc1e9c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/23e772ca-f1de-44f4-ae17-7c879620e1e4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/65d4b1bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/e6525c7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/bc1de4b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff. 8.8 Excellent ## Popular amenities - - - Bar - Breakfast included - Housekeeping - Free WiFi £89 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-27&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-27&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-28&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-28&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/707cb7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Heating TV Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/e4265818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Feature Double or Twin Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Heating TV Hypo-allergenic bedding Shower/bath combination Hairdryer Private bathroom - 323 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/63a32e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin with Sofa Bed 8.6 Excellent 4 reviews ### Highlights Individually furnished Individually decorated Heating TV Hypo-allergenic bedding Shower/bath combination Hairdryer Private bathroom - 452 sq ft - Sleeps 4 - 1 King Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/5a45717c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 7.4 Good 3 reviews ### Highlights Heating TV Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 194 sq ft - Sleeps 1 - 1 Single Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/65d4b1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double Room with View ### Highlights Heating TV Separate bedroom Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/707cb7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Heating TV Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/5a45717c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cosy Double Room 8.6 Excellent 10 reviews ### Highlights Heating TV Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 1 Double Bed ![Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/cb94285c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room with Bunks 8.0 Very good 1 review ### Highlights Heating TV Shower/bath combination Hairdryer Private bathroom Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.24649%2C-1.06155&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=31b7s3SwQ3KPHOiZA8yaw4GKW4w=) Market Place, Helmsley, York, England, YO62 5BJ #### What's nearby - Helmsley Arts Centre - 2 min walk - 0.1 miles - Duncombe Park - 3 min walk - 0.2 miles - Cleveland Way - 3 min walk - 0.2 miles - Helmsley Castle - 4 min walk - 0.3 miles - Hemsley Walled Garden - 6 min walk - 0.4 miles #### Getting around - Thirsk Station - 22 min drive - Durham (MME-Teesside Intl.) - 56 min drive #### Restaurants - ‪The Fairfax Arms - ‬8 min drive - ‪The Feathers Hotel - ‬1 min walk - ‪Kirks Coffee Shop - ‬7 min drive - ‪The Royal Oak - ‬1 min walk - ‪The Star Inn - ‬4 min drive ## About this property ### The Black Swan - The Inn Collection Group Upscale hotel near North York Moors National Park Free full breakfast, a garden and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Outdoor furniture, smoke-free property and coffee/tea in reception - Multilingual staff, a banquet hall and luggage storage - Guest reviews speak highly of the helpful staff Room features All guest rooms at The Black Swan - The Inn Collection Group offer amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![2 bars/lounges](https://images.trvl-media.com/lodging/15000000/14890000/14889400/14889397/10ef573e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Feathers Hotel, Helmsley, North Yorkshire York - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 450 reviews £94 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=14889397&PinnedHotelID=14889397&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Ensuite](https://images.trvl-media.com/lodging/5000000/4200000/4190800/4190797/01552f2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Forresters Arms Kilburn York - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 134 reviews £100 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=4190797&PinnedHotelID=4190797&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15820000/15811500/15811414/03543f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Oak Hotel York - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.2 Very good 88 reviews £76 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=15811414&PinnedHotelID=15811414&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/9000000/8110000/8107300/8107242/4fac659e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Feversham Arms Hotel & Verbena Spa York - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 398 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=8107242&PinnedHotelID=8107242&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4010000/4002000/4001926/259409a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The George Hotel Easingwold York - Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 209 reviews £106 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4001926&PinnedHotelID=4001926&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6950000/6942100/6942092/599fb7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Oak Inn York - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 168 reviews £128 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=6942092&PinnedHotelID=6942092&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/40000/34200/34191/704fdfdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Fleece Hotel, Thirsk, North Yorkshire Thirsk - Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 639 reviews £77 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=34191&PinnedHotelID=34191&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/15000000/14700000/14699400/14699353/b7d14186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fairfax Arms York - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 164 reviews £113 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=14699353&PinnedHotelID=14699353&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/44000000/44000000/43992100/43992034/ae56fb71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Horse Farm Inn Pickering - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 170 reviews £72 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=43992034&PinnedHotelID=43992034&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1760000/1753400/1753368/8728b720.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Burn Hall Hotel York - Parking included - Free WiFi - Restaurant - Breakfast available 8.0 Very good 862 reviews £53 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1753368&PinnedHotelID=1753368&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free full breakfast - A bar/lounge - A restaurant - Coffee and tea in common areas ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden - Outdoor furniture ### Accessibility - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: GBP 25 Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 25 ### Special check-in instructions The front desk is open daily from 7:30 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: GBP 15 per pet, per day - Service animals are exempt from fees - Early check-in fee: GBP 25 (subject to availability) - Late check-out fee: GBP 25 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Black Swan Hotel York Black Swan Hotel The Black Swan Hotel The Black Swan at Helmsley The Black Swan - The Inn Collection Group York The Black Swan - The Inn Collection Group Hotel The Black Swan - The Inn Collection Group Hotel York ## Frequently asked questions ### Is The Black Swan - The Inn Collection Group pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at The Black Swan - The Inn Collection Group? > As of 26 Nov 2025, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on 30 Nov 2025 start from £89.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/York-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Black Swan - The Inn Collection Group? > Self-parking is free at this property. ### What time is check-in at The Black Swan - The Inn Collection Group? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available. ### What time is check-out at The Black Swan - The Inn Collection Group? > Checkout is at 10:30 AM. Late checkout is available for GBP 25 (subject to availability). ### Where is The Black Swan - The Inn Collection Group located? > Situated in a rural location, this hotel is steps away from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Black Swan - The Inn Collection Group Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 208 8 - Good 123 6 - Okay 46 4 - Poor 12 2 - Terrible 3 ### 8/10 Good #### Clare 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely and clean room. Lovely breakfast included and a good price Thank you ##### Clare Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Barry 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel in Helmsley We went to celebrate our 40th wedding anniversary lovely hotel and great staff ##### Barry Stayed 1 night in Aug 2025 ### 8/10 Good #### Alan 3 Oct 2025 Liked: Cleanliness Disliked: Property conditions & facilities An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors. ##### Alan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kerry 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely horel ##### Kerry Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Anthea 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay We had a good stay in every way and will certainly stay there again ##### Anthea Stayed 1 night in May 2025 ### 6/10 Okay #### Janet 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is lovely but we were disappointed with the staff. None of them made the usual interpersonal effort that we are used to. Maybe they are not happy..it seemed that way. Bar staff, reception, breakfast staff....all the same. Interaction makes all the difference for us. ##### Janet Stayed 1 night in Sep 2025 ### 8/10 Good #### Robyn 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and a nice old inn. Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable. ##### Robyn Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Richard 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel will definitely return 👌 👍 ##### Richard Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Stephen 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good no complaints. Nice ambiance and great location. ##### Stephen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrew 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended ##### Andrew Stayed 2 nights in Jun 2025 ### 8/10 Good #### Anna 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfy bed for the night ##### Anna Stayed 1 night in May 2025 ### 10/10 Excellent #### Roxane 10 Jul 2025 It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack! ##### Roxane Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leah 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay! ##### Leah Stayed 1 night in Jan 2025 ### 4/10 Poor #### Andreas 26 Aug 2025 Disliked: Staff & service, property conditions & facilities We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed ##### Andreas Stayed 1 night in Aug 2025 ### 6/10 Okay #### Catherine 18 Aug 2025 The Staff were delightful but were very busy as they were covering many different duties. My bed was comfortable & I was pleased that there was a fan in the room. My Scampi at dinner was perfectly cooked. The Full English & the coffee were good. Car parking was available. I understand that Pets can stay but it might be a good idea to have a section of the hotel for Residents with Pets. ##### Catherine Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kay 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight stay We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you ##### Kay Stayed 1 night in Jul 2025 ### 8/10 Good #### Peter 17 May 2024 Liked: Cleanliness, staff & service, amenities Enjoyed our stay, room was spacious and meals where good. ##### Peter Stayed 4 nights in May 2024 ### 10/10 Excellent #### Anthony 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended ##### Anthony Stayed 4 nights in May 2025 ### 8/10 Good #### Alexandra 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice venue to stay at, close to local amenities. ##### Alexandra Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Anthony 8 Jul 2024 Liked: Property conditions & facilities Very clean , friendly staff , excellent breakfast, highly recommended ##### Anthony Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Amelia 6 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful building, great food, very comfortable stay, perfect location and friendly staff. ##### Amelia Stayed 1 night in Sep 2023 ### 8/10 Good #### Jason 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Nice pub. ##### Jason Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Robert 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay at the Black Swan We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money ##### Robert Stayed 2 nights in Feb 2025 ### 8/10 Good #### Jonathan 6 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay. Happy with the room and a lovely breakfast - would definitely recommend it. ##### Jonathan Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Michael 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good. ##### Michael Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Crown Hotel](https://www.expedia.co.uk/York-Hotels-Crown-Hotel.h7994084.Hotel-Information) > > [Mercure York Fairfield Manor Hotel](https://www.expedia.co.uk/York-Hotels-Mercure-York-Fairfield-Manor-Hotel.h17905.Hotel-Information) > > [The Sidings](https://www.expedia.co.uk/York-Hotels-The-Sidings.h18157901.Hotel-Information) > > [Sandburn Hall Hotel](https://www.expedia.co.uk/York-Hotels-Sandburn-Hall-Hotel.h67360173.Hotel-Information) > > [The Crown Inn, Roecliffe](https://www.expedia.co.uk/York-Hotels-The-Crown-Inn.h31935976.Hotel-Information) > > [Yorkway Motel](https://www.expedia.co.uk/York-Hotels-Yorkway-Motel.h23470003.Hotel-Information) > > [The Lime Tree Inn](https://www.expedia.co.uk/York-Hotels-The-Lime-Tree-Inn.h57571579.Hotel-Information) > > [The George Hotel Easingwold](https://www.expedia.co.uk/York-Hotels-The-George-At-Easingwold.h4001926.Hotel-Information) > > [Lastingham Grange](https://www.expedia.co.uk/York-Hotels-Lastingham-Grange.h2798553.Hotel-Information) > > [Kings Head Hotel](https://www.expedia.co.uk/York-Hotels-Kings-Head-Hotel.h1383603.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Newburgh House Bed & Breakfast](https://www.expedia.co.uk/York-Hotels-Newburgh-House-Bed-Breakfast.h4329341.Hotel-Information) > > [The Forresters Arms Kilburn](https://www.expedia.co.uk/York-Hotels-The-Forresters-Arms-Kilburn.h4190797.Hotel-Information) > > [University of York, James College - Campus Accommodation](https://www.expedia.co.uk/York-Hotels-University-Of-York.h30551433.Hotel-Information) > > [Orchard Lodge, Exclusive Log Cabin, York riverside village 2m P+R, 4m city walls](https://www.expedia.co.uk/York-Hotels-Orchard-Lodge.h22195615.Hotel-Information) > > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Plum and Partridge Inn](https://www.expedia.co.uk/York-Hotels-Plum-And-Partridge-Inn.h19143770.Hotel-Information) > > [The Durham Ox](https://www.expedia.co.uk/York-Hotels-The-Durham-Ox.h2275866.Hotel-Information) > > [Hollicarrs - Honeycomb Lodge](https://www.expedia.co.uk/York-Hotels-Hollicarrs-Honeycomb-Lodge.h45364920.Hotel-Information) > > [Brickfields Farm](https://www.expedia.co.uk/York-Hotels-Brickfields-Farm.h6120838.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [The Parsonage Hotel & Spa](https://www.expedia.co.uk/York-Hotels-The-Parsonage-Hotel-Spa.h554901.Hotel-Information) > > [Aldwark Manor Estate](https://www.expedia.co.uk/York-Hotels-Aldwark-Manor-Estate.h796069.Hotel-Information) > > [The Royal Oak Inn](https://www.expedia.co.uk/York-Hotels-The-Royal-Oak-Inn.h6942092.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [The Fairfax Arms](https://www.expedia.co.uk/York-Hotels-The-Fairfax-Arms.h14699353.Hotel-Information) > > [The Bay Horse Inn](https://www.expedia.co.uk/York-Hotels-The-Bay-Horse-Inn.h17334089.Hotel-Information) > > [Ye Olde Red Lion](https://www.expedia.co.uk/York-Hotels-Ye-Olde-Red-Lion.h9242958.Hotel-Information) > > [The Crown - Hutton le Hole](https://www.expedia.co.uk/York-Hotels-The-Crown.h39483554.Hotel-Information)