Title: The Black Swan - The Inn Collection Group Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Black Swan - The Inn Collection Group Experience a tranquil retreat amidst nature's beauty with top-notch service that will make you feel right at home. ## Photo gallery for The Black Swan - The Inn Collection Group ![Front of property – evening/night - The Black Swan - The Inn Collection Group (York)](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/ffc1e9c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/23e772ca-f1de-44f4-ae17-7c879620e1e4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Bar (on property) - The Black Swan - The Inn Collection Group (York)](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/120f49c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets - The Black Swan - The Inn Collection Group (York)](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/707cb7e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Black Swan - The Inn Collection Group (York)](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/489c4c1e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Bar £89 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22461&PinnedHotelID=22461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Classic Double or Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/707cb7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Heating TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Feature Double or Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/e4265818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Feature Double or Twin Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 323 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double or Twin with Sofa Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/63a32e27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin with Sofa Bed 8.6 Excellent 4 reviews ### Highlights Individually furnished Individually decorated Heating TV Hypo-allergenic bedding Private bathroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Single Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/5a45717c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 7.4 Good 3 reviews ### Highlights Heating TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker Digital channels - 194 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Suite Double Room with View ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/65d4b1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Double Room with View ### Highlights Heating TV Separate bedroom Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double or Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/707cb7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Heating TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Cosy Double Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/5a45717c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cosy Double Room 8.6 Excellent 10 reviews ### Highlights Heating TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room with Bunks ![Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/22500/22461/cb94285c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room with Bunks 8.0 Very good 1 review ### Highlights Heating TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker Digital channels - 258 sq ft - Sleeps 4 - 1 Queen Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.24649%2C-1.06155&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=31b7s3SwQ3KPHOiZA8yaw4GKW4w=) Market Place, Helmsley, York, England, YO62 5BJ #### What's nearby - North York Moors National Park \- 1 min walk \- 0.1 miles - Helmsley Arts Centre \- 2 min walk \- 0.1 miles - Duncombe Park \- 3 min walk \- 0.2 miles - Helmsley Castle \- 4 min walk \- 0.3 miles - Hemsley Walled Garden \- 6 min walk \- 0.4 miles #### Getting around - Thirsk Station - 22 min drive - Durham (MME-Teesside Intl.) - 56 min drive #### Restaurants - ‪The Star Inn - ‬4 min drive - ‪The Royal Oak - ‬1 min walk - ‪The Fairfax Arms - ‬8 min drive - ‪Kirks Coffee Shop - ‬7 min drive - ‪The Feathers Hotel - ‬1 min walk ## About this property ### The Black Swan - The Inn Collection Group Upscale hotel in a rural location Free full breakfast, a garden and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Coffee/tea in reception, smoke-free property and multilingual staff - A banquet hall, luggage storage and outdoor furniture - Guest reviews speak highly of the helpful staff Room features All guest rooms at The Black Swan - The Inn Collection Group offer amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![2 bars/lounges](https://images.trvl-media.com/lodging/15000000/14890000/14889400/14889397/10ef573e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Feathers Hotel, Helmsley, North Yorkshire York - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.4 Exceptional 450 reviews £84 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=14889397&PinnedHotelID=14889397&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4010000/4002000/4001926/259409a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The George Hotel Easingwold York - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 214 reviews £107 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4001926&PinnedHotelID=4001926&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6950000/6942100/6942092/599fb7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Oak Inn York - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 170 reviews £122 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=6942092&PinnedHotelID=6942092&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, Ensuite](https://images.trvl-media.com/lodging/15000000/14700000/14699400/14699353/ad8432fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fairfax Arms York - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 164 reviews £92 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=14699353&PinnedHotelID=14699353&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/9000000/8110000/8107300/8107242/61275af7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Feversham Arms Hotel & Verbena Spa York - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 398 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=8107242&PinnedHotelID=8107242&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; British cuisine ](https://images.trvl-media.com/lodging/20000000/19150000/19143800/19143770/104382cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plum and Partridge Inn York - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.8 Exceptional 84 reviews £105 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=19143770&PinnedHotelID=19143770&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/20000/12900/12892/c650d55d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Knaresborough Inn - The Inn Collection Group Knaresborough - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 210 reviews £89 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=12892&PinnedHotelID=12892&HadPinnedHotel=true®ionId=-1&adults=2) ![Wensleydale | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/800000/796100/796069/2192528c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldwark Manor Estate York - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.6 Excellent 904 reviews £146 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=796069&PinnedHotelID=796069&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/32000000/31860000/31856800/31856778/9ad1d7cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grantham Arms York - Free Wi-Fi - Restaurant - Breakfast available - Bar 9.4 Exceptional 203 reviews £39 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=31856778&PinnedHotelID=31856778&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/5000000/4590000/4581500/4581456/d062fccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Oak Tree Inn York - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 184 reviews £64 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=4581456&PinnedHotelID=4581456&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast - A bar/lounge - A restaurant - Coffee and tea in common areas ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden - Outdoor furniture ### Accessibility - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: GBP 25 Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 25 ### Special check-in instructions The front desk is open daily from 7:30 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: GBP 15 per pet, per day - Service animals are exempt from fees - Early check-in fee: GBP 25 (subject to availability) - Late check-out fee: GBP 25 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Black Swan Hotel York Black Swan Hotel The Black Swan Hotel The Black Swan at Helmsley The Black Swan - The Inn Collection Group York The Black Swan - The Inn Collection Group Hotel The Black Swan - The Inn Collection Group Hotel York ## Frequently asked questions ### Is The Black Swan - The Inn Collection Group pet-friendly? ### How much does it cost to stay at The Black Swan - The Inn Collection Group? ### How much is parking at The Black Swan - The Inn Collection Group? ### What time is check-in at The Black Swan - The Inn Collection Group? ### What time is check-out at The Black Swan - The Inn Collection Group? ### Where is The Black Swan - The Inn Collection Group located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Black Swan - The Inn Collection Group Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 210 8 - Good 123 6 - Okay 47 4 - Poor 13 2 - Terrible 3 ## Reviews ### 8/10 Good #### Clare 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely and clean room. Lovely breakfast included and a good price Thank you ##### Clare Stayed 1 night in Nov 2025 ### 8/10 Good #### Alan 3 Oct 2025 Liked: Cleanliness Disliked: Property conditions & facilities An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors. ##### Alan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alan 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Job - no complaints We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all! ##### Alan Stayed 2 nights in Sep 2025 ### 8/10 Good #### Colin 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good standard rooms Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited. ##### Colin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Stephen 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good no complaints. Nice ambiance and great location. ##### Stephen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrew 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended ##### Andrew Stayed 2 nights in Jun 2025 ### 8/10 Good #### Anna 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfy bed for the night ##### Anna Stayed 1 night in May 2025 ### 10/10 Excellent #### Roxane 10 Jul 2025 It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack! ##### Roxane Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leah 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay! ##### Leah Stayed 1 night in Jan 2025 ### 8/10 Good #### Peter 17 May 2024 Liked: Cleanliness, staff & service, amenities Enjoyed our stay, room was spacious and meals where good. ##### Peter Stayed 4 nights in May 2024 ### 8/10 Good #### Alexandra 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice venue to stay at, close to local amenities. ##### Alexandra Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Anthony 8 Jul 2024 Liked: Property conditions & facilities Very clean , friendly staff , excellent breakfast, highly recommended ##### Anthony Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Kay 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight stay We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you ##### Kay Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Amelia 6 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful building, great food, very comfortable stay, perfect location and friendly staff. ##### Amelia Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Robert 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay at the Black Swan We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money ##### Robert Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### anthony 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As usual very good stay. We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks. ##### anthony Stayed 3 nights in Dec 2024 ### 8/10 Good #### Melanie 12 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly. ##### Melanie Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Phil 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Helmsley Great room and great service from the staff. ##### Phil Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Wendy 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Hotel Had a lovely stay. Room was bery clean. Staff were friendly ##### Wendy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Richard 16 Oct 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Relaxing stay Helpful and friendly staff. Good service, nice food. ##### Richard Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### anthony 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Another good stay We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx ##### anthony Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Paul 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything very good ##### Paul Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Pam 26 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent overnight stay Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again ##### Pam Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Peter 26 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products. Overall great experience and will certainly return. ##### Peter Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Christopher 14 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay ##### Christopher Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Mercure York Fairfield Manor Hotel](https://www.expedia.co.uk/York-Hotels-Mercure-York-Fairfield-Manor-Hotel.h17905.Hotel-Information) > > [The Sidings](https://www.expedia.co.uk/York-Hotels-The-Sidings.h18157901.Hotel-Information) > > [Sandburn Hall Hotel](https://www.expedia.co.uk/York-Hotels-Sandburn-Hall-Hotel.h67360173.Hotel-Information) > > [The Crown Inn, Roecliffe](https://www.expedia.co.uk/York-Hotels-The-Crown-Inn.h31935976.Hotel-Information) > > [Yorkway Motel](https://www.expedia.co.uk/York-Hotels-Yorkway-Motel.h23470003.Hotel-Information) > > [The Lime Tree Inn](https://www.expedia.co.uk/York-Hotels-The-Lime-Tree-Inn.h57571579.Hotel-Information) > > [Lastingham Grange](https://www.expedia.co.uk/York-Hotels-Lastingham-Grange.h2798553.Hotel-Information) > > [Kings Head Hotel](https://www.expedia.co.uk/York-Hotels-Kings-Head-Hotel.h1383603.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Newburgh House Bed & Breakfast](https://www.expedia.co.uk/York-Hotels-Newburgh-House-Bed-Breakfast.h4329341.Hotel-Information) > > [The Forresters Arms Kilburn](https://www.expedia.co.uk/York-Hotels-The-Forresters-Arms-Kilburn.h4190797.Hotel-Information) > > [University of York, James College - Campus Accommodation](https://www.expedia.co.uk/York-Hotels-University-Of-York.h30551433.Hotel-Information) > > [The Parsonage Hotel & Spa](https://www.expedia.co.uk/York-Hotels-The-Parsonage-Hotel-Spa.h554901.Hotel-Information) > > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Plum and Partridge Inn](https://www.expedia.co.uk/York-Hotels-Plum-And-Partridge-Inn.h19143770.Hotel-Information) > > [The Durham Ox](https://www.expedia.co.uk/York-Hotels-The-Durham-Ox.h2275866.Hotel-Information) > > [Hollicarrs - Honeycomb Lodge](https://www.expedia.co.uk/York-Hotels-Hollicarrs-Honeycomb-Lodge.h45364920.Hotel-Information) > > [Brickfields Farm](https://www.expedia.co.uk/York-Hotels-Brickfields-Farm.h6120838.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [The Crown - Hutton le Hole](https://www.expedia.co.uk/York-Hotels-The-Crown.h39483554.Hotel-Information) > > [Aldwark Manor Estate](https://www.expedia.co.uk/York-Hotels-Aldwark-Manor-Estate.h796069.Hotel-Information) > > [The Royal Oak Inn](https://www.expedia.co.uk/York-Hotels-The-Royal-Oak-Inn.h6942092.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [The Fairfax Arms](https://www.expedia.co.uk/York-Hotels-The-Fairfax-Arms.h14699353.Hotel-Information) > > [The Bay Horse Inn](https://www.expedia.co.uk/York-Hotels-The-Bay-Horse-Inn.h17334089.Hotel-Information) > > [Ye Olde Red Lion](https://www.expedia.co.uk/York-Hotels-Ye-Olde-Red-Lion.h9242958.Hotel-Information) > > [The George Hotel Easingwold](https://www.expedia.co.uk/York-Hotels-The-George-At-Easingwold.h4001926.Hotel-Information) ---