Yen Dung Holidays from £3,114

Front desk staff was great! Housekeeping staff was great also! But the kitchen staff was unfriendly and unresponsive. I felt as if I was being ignored. The food presentation was great, but the staff was not.

The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home.

Excellent hotel with excellent staff. Both restaurants were excellent. Max and Han at the lounge were so friendly and helpful.

Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat