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"Great tine"

"We booked the same day as our arrival and never received any information on how to check in — a small but telling detail. I called Jason and we were given the code, with not many apologies. We were in Suite 3 — worth noting for anyone booking: the photos on Hotels.com are of Suite 4. Suite 3 faces both the lake and the parking lot, so keep the blinds closed unless you're comfortable being part of the scenery. The stairway and balcony looked as though they hadn't been swept or cleaned since last season — possibly the season before. The A/C remote was missing, leaving us unable to turn off the cold air blowing directly over the bed. I called the assistance number twice with no answer, sent a text to Jason, and am still waiting. Needless to say, it made for an uncomfortable sleep. The floors were also dirty. The bathroom lighting is exceptionally poor, and the dark shower curtain makes it feel like you're showering in the dark — a bold design choice for a room that charges for comfort. Other than that, it was fine. But we wouldn't book here again based on the price-to-customer-service ratio — and the ratio was not flattering."

"I would definitely come back to this place. It was clean, and comfortable."

"Employees were very helpful"

"Convenient location, well equiped room. Helpful and friendly staff."

"The room was nice and clean, the bed and pillows are comfortable. nice towels. We found it pretty noisy overnight as our room faced the highway. Breakfast has lots of variety, including hot and cold options. It would be nice if there was a bit of information about recycling Our room blue box was tucked in behind the garbage under the sink. No info on how to use it. Breakfast room would benefit from pictures instead of written info about what goes where. It was badly misused."

"This is old, budget friendly hotel. Do not expect out of the ordinary. Our room is clean. Underground parking needs to be cleaned regularly. Hallway wallpaper is peeling. Nice staff. It's an okay hotel for 1 night stay. "

"We loved staying here! The room was great and the fact that they provided a free breakfast, with a variety of options, added great value! We accidentally dropped our car keys while leaving. They were right on it and called us to confirm they were ours! They went above and beyond and we will definitely be back!!"

"Loved it"