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"Excellent stay. Free shuttle from Mt Fuji station. Staff had amazing service. Very hospitable."

"Foods are very good! Staffs are extraordinary good. They seemed they were always looking for something they could make us touching. We would like to say Takagi-san with Okami Team, YOU WILL BE A VERY GOOD OKAMI SOON! We'll come back again."

"Staff is very nice and the amenities were amazing. It was amazing to leave the door open on the river side and use it as white noise/use the bath!"

"I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice"

"Beautiful hotel with good onsen option. Japanese room is fantastic. View of mt fuji is awesome."

"Amazing hotel with easy access to theme park and onsen. Beautiful views of Mt Fuji from room. Excellent service and didn’t want for anything with multiple restaurants, vending machine and onsite shop. Free bus to Kawaguchiko and Mt Fuji area from outside hotel. Buses to Tokyo less then 1 minute walk away. Highly recommend."

"Amazing location near Lake Kawaguchiko. Beautiful hotel, very spacious room and excellent service. Shuttle bus to Kawaguchiko station very convenient. Only negative was room was slightly dated and cleanliness could have been improved. There were some stains on tables and hairs in shower and on floor when we arrived. Overall, would recommend."

"Beautiful location with stunning view of Mount Fuji. It's quiet and tranquil with lovely walks alongside the lake. It is a bit of a way to Kawaguchiko station where all the sightseeing buses start and end but the hotel has a free shuttle there and it's super busy in the town so it's great to come back to the peace and tranquility. Book in advance for the hotel restaurant."

"This hotel was beautifully designed, clean and friendly staff. The dinner and breakfast buffet were full of a delicious variety of dishes. We chose the cable cars to get there which was a fantastic way of exploring the area from above, but the hotel’s shuttle was super convenient for our departure. "