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"During our stay at the hotel, my wife and I fell sick and had food poisoning. I was impress by one of the staff when I called them at 5am and requested for some assistance; I asked if I can purchase a ginger ale at that odd hour to help relief me and my wife stomach discomfort. To my surprise a staff I believe by the name Lin came by my room in an instant, delivering some ginger ale and some hot water. This helped me recover. Throughout my stay, I would get wellness calls by the manager to see if I’m ok. I truly appreciate the staff for doing this. Apart from that, all the staff we encountered were amazing. Always smiling; and always very friendly to my infant child. Thank you for the amazing stay, and once again thank you for taking care of us "

"Check in was quick and easy. Room very clean and comfortable, set in peaceful gardens. Beach with path right out the front. Unfortunately, pool was undergoing maintenance."

"Nice stay in Margaret river. "

"We were heading to Margaret River to follow our footy team and decided to make a long weekend of it and stay for a couple of nights. The weather was wet and very cold, but the Grande Escape turned out to be an excellent spot to stay. Our 2 bedroom unit was spacious, comfortable and warm, with very comfy beds. We headed to the restaurant at night and enjoyed a great meal and then sat by the toasty open fire and had a nightcap. The Resort is located about 2 minutes drive out of town and is set amongst beautiful trees and has a lovely pool. We thoroughly enjoyed our stay and will probably repeat it next year."

"Beautiful resort to stay in. "

"Lovely comfortable stay in a great location"

"I loved our stay and was so impressed with the size of the room, the comfy bed, the awesome facilities in the room, the balcony, all of it! Will definitely be back again. However, unfortunately I do feel I need to mention a couple of disappointing factors which I only mention on here so attention is brought to it & dealt with. We couldn’t sleep on the king bed’s pillows because they smelt really badly of sweaty, dirty heads ! The pillow slips were clean but when I took them off to try and work out what was smelling so bad, the pillow protectors underneath were literally stained yellow and in shocking need of a wash (or throwing out). Whilst the bed sheets were schmicko clean and fresh, the doona in between them was yuk! Tatty, worn, dirty and musty - needs to be thrown out and replaced, was quite shocked to think a quality resort would use this on their beds. Finally, my son was so excited there was a Nescafé Mini coffee maker as he loves making me pod-coffee, but when he took it apart we got a nasty surprise. It had not been cleaned or even rinsed for possibly weeks as there was mouldy coffee still in the drip tray. We soaked it but it was really hard to get clean. Grossed out, we soon gave up. Loved having he excellent quality washing machine & dryer at my disposal but I had to change the filter first as it was full. As I have room attended in busy resorts myself, I’m guessing this is an issue of management not allowing enough time for housekeeping to be more thorough. "

"Charming look of the hotel "

"We stayed in one of the 2 bedroom apartments, I was pleasantly surprised on the condition of the apartment. Modern, clean & had everything you could possibly need for a short and long stay. "