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"The pool needed more access to the pool to the bar"

"This was our second stay at Barcelo Maya Palace. We love having so many options and being able to play at each of the resort's pools, water slide parks, and beaches. The resort's location is also so nice and close to the Xplor and Xel-ha parks. One disappointment this visit was we weren't able to get a reservation at the teppanyaki restaurant, even thought we inquired when we were checking in."

"The only problem is not the hotels fault, but the seaweed in the ocean is bad this time of year, can’t really get in the ocean."

"We had a great experience staying at the hotel. The rooms and the hotel grounds were clean, the choice and quality of food and drinks excellent. My only sugesstion for the improvement is the prompt removal of the sargasum from the beach. The stuff was wonderful; Especially the beach waiter Enrique and entertainment Emanuel and Joe."

"Clean room, family friendly"

"Despite a frequent problem in all the resorts with Seaweed issues this time of year… the staff did a good job removing as much and often as possible. The food is excellent, The property is lovely. We have been to Barcelo Riviera Maya Palace numerous times. This was our first time to stay at the adults only location. We will definitely come again and again. Very safe and relaxing."

"Very quite not a party atmosphere. If you want quiet this is your place!"

"The rooms are beautiful and the property is extraordinary. Great food and helpful staff throughout the property. You will be lost on the property the first few days. We found we didn’t need to put our request list in for restaurants and walked in regardless but came at a slower time. Only thing I wasn’t a fan of is not being able to see menus before booking/going into the restaurants.. leading to being in a place we had two people out of three not having any food choices and we had to walk away. We will be returning and recommend it to anyone who it fits within their budget. "

"Very nice rooms, all are re done. Buffet had large selection, but like any buffet they get tiring. Need to be on top of booking the restaurants. Lots of pools Need a bar open at the end by the beach in the evening, you have to walk all the way to the front."