Title: Hotel Paraiso Encantado Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=59067989&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Paraiso Encantado Escape to serenity surrounded by lush gardens. Relax by the pool or indulge in delicious local cuisine. ## Photo gallery for Hotel Paraiso Encantado ![Mountain view - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/da2945d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/53d8ce77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Studio Suite, Mountain View (Linda vista #1) | Egyptian cotton sheets, premium bedding, individually decorated - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5d8de45f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5794ec90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, individually decorated - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/93bdd7f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Las Pozas, Hotel Paraiso Encantado offers a tranquil escape with a beautiful garden, outdoor pool and children's pool. Unwind on the sun-kissed terrace or enjoy local flavors at the restaurant and bar while staying connected with in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar 7 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 8 - Mar 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 12 of 12 rooms ### View all photos for Honeymoon Studio Suite, Mountain View (Flor de liz #1) ![Honeymoon Studio Suite, Mountain View (Flor de liz #1) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/19dfb012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Studio Suite, Mountain View (Flor de liz #1) ### Highlights Separate dining area Soundproofed Individually decorated Private pool Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor - Mountain view - 484 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Romantic Room, Mountain View (Flor de liz #2) ![Romantic Room, Mountain View (Flor de liz #2) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/d70dba24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, Mountain View (Flor de liz #2) ### Highlights Balcony Separate dining area Soundproofed Individually decorated Private pool Air conditioning Heating Egyptian cotton bed sheets - Mountain view - 484 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Comfort Room, Pool View (Orquídeas #4) ![Comfort Room, Pool View (Orquídeas #4) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/43e2bf7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #4) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor Private bathroom Located on the top floor - 388 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Honeymoon Studio Suite, Mountain View (Linda vista #1) ![Honeymoon Studio Suite, Mountain View (Linda vista #1) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5d8de45f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Studio Suite, Mountain View (Linda vista #1) ### Highlights Furnished balcony Separate dining area Soundproofed Individually decorated Private indoor hot tub Air conditioning Heating Premium bedding - Mountain view - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Comfort Room, Pool View (Orquídeas #2) ![Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/7394b5bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #2) ### Highlights Soundproofed Individually decorated Air conditioning Heating Premium bedding Separate bedroom Egyptian cotton bed sheets Rainfall showerhead - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room, Pool View (Orquídeas #3) ![Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/346f67f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #3) 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Air conditioning Heating Egyptian cotton bed sheets Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Business Room, Pool View (Orquídeas #1) ![Business Room, Pool View (Orquídeas #1) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/8d4335f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, Pool View (Orquídeas #1) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor Hairdryer Rainfall showerhead - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Quadruple Room, Pool View (Helechos 1) ![Family Quadruple Room, Pool View (Helechos 1) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/6383e244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Pool View (Helechos 1) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - 388 sq ft - Sleeps 5 - 3 Double Beds ### View all photos for Family Room, Pool View (Helechos 2) ![Family Room, Pool View (Helechos 2) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/86c19b00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Helechos 2) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - Sleeps 4 - 4 Double Beds ### View all photos for Panoramic Double Room, 1 Bedroom (Lajas) ![Panoramic Double Room, 1 Bedroom (Lajas) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/d14c6acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, 1 Bedroom (Lajas) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding 2 bathrooms Private bathroom Heated bathroom floor - Hill view - 527 sq ft - Sleeps 4 - 2 Double Beds ### Room, Garden View (Lirios #1) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - Garden view - Sleeps 4 - 2 Double Beds ### View all photos for Family Double Room, Garden View (Lirios #2) ![Family Double Room, Garden View (Lirios #2) | Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/afa5340f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, Garden View (Lirios #2) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Separate bedroom Heated bathroom floor Private bathroom - Garden view - 388 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXilitla-Hotels-Hotel-Paraiso-Encantado.h59067989.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXilitla-Hotels-Hotel-Paraiso-Encantado.h59067989.Hotel-Information) ## About the area Located in Xilitla, Hotel Paraiso Encantado is in the historical district and near theme parks. Las Pozas is a popular attraction and the area's natural beauty can be seen at Cave of Swallows and Tamul Waterfall. Enjoy the great outdoors with mountain climbing, ziplining and rock climbing, or hop on a moped for hire nearby and explore all the area has to offer. [Visit our Xilitla travel guide](https://www.expedia.co.uk/Xilitla.dx6303258) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.39671%2C-98.99671&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lqdYE557_ZfO6VFciHliSrWxnB0=) Camino Las Pozas - 10, Xilitla, SLP, 79900 ### What's nearby - ![A pair of surrealistic stairs that lead nowhere, part of the amazing castle and garden designed by Edward James.](https://images.trvl-media.com/place/553248621532628482/9c2c05c4-9403-4ff2-99f0-e092bc0b07b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Pozas 2 min walk \- 0.1 miles - ![Chuveje waterfall](https://images.trvl-media.com/place/6303244/edfd1e66-5fde-4430-af63-6f39cc16bfd0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sierra Gorda Biosphere Reserve 33 min drive \- 14.1 miles - Leonora Carrington Museum 3 min drive \- 1.9 miles - Church of San Agustin 3 min drive \- 1.9 miles - Plaza Principal Xilitla 3 min drive \- 1.9 miles ### Restaurants - Cafe Cereza 8 min walk - Posada Casa James 7 min walk - Los Cafés 4 min drive - Comedor Saris 4 min drive - El Museo 4 min drive ## About this property ### Hotel Paraiso Encantado Hotel near Las Pozas Consider a stay at Hotel Paraiso Encantado and take advantage of a terrace, a garden and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, a banquet hall and luggage storage Room features All rooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Heated floors and soap - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/83000000/82980000/82976600/82976593/ea97af72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada James Xilitla - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 133 reviews £64 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=82976593&PinnedHotelID=82976593&HadPinnedHotel=true®ionId=-1&adults=2) ![50-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/93000000/92970000/92964700/92964668/b60dedb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBlanca Xilitla Xilitla - Pool - Free Wi-Fi - Air-conditioning 10 Exceptional 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=92964668&PinnedHotelID=92964668&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38390000/38388500/38388470/cad656bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real De Lua Xilitla - 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9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=101512362&PinnedHotelID=101512362&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102820000/102819100/102819064/c5553c48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HACIENDA HUASTECA Aquismon - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.0 Wonderful 28 reviews £61 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=102819064&PinnedHotelID=102819064&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114200000/114191600/114191529/70d15a8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DEL RIO HOTEL Axtla de Terrazas - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 7 reviews £61 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=114191529&PinnedHotelID=114191529&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=59067989,82976593,92964668,38388470,96686389) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free secured, uncovered self parking on site - Limited on-site self parking - Onsite parking options include a carport ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In a state park - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No lift - Tile flooring in room ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Heated bathroom floor - Soap - Toilet paper - Towels provided ### More - Air conditioning - Individual decor - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 11:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 80 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 59067989 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 10:30 PM ### Property is also known as Hotel Paraiso Encantado Hotel Hotel Paraiso Encantado Xilitla Hotel Paraiso Encantado Hotel Xilitla ## Frequently asked questions ### Does Hotel Paraiso Encantado have a pool? ### Is Hotel Paraiso Encantado pet-friendly? ### How much is parking at Hotel Paraiso Encantado? ### What time is check-in at Hotel Paraiso Encantado? ### What time is check-out at Hotel Paraiso Encantado? ### Does Hotel Paraiso Encantado provide a shuttle to the airport? ### Where is Hotel Paraiso Encantado located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Paraiso Encantado Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 22 8 - Good 10 6 - Okay 2 4 - Poor 4 2 - Terrible 1 ## Reviews ### 8/10 Good #### Jazmine 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It is a nice hotel, safe, convenient... there is a restaurant, a pool and parking. Rooms are fine, beds are comfy the only thing was the toilet, and there was no tv. No elevators, just stairs to the rooms. I will stay here again anyway becayse of how comfy I was. ##### Jazmine Stayed 2 nights in May 2025 ### 6/10 Okay #### Daniel 7 Aug 2024 Liked: Cleanliness, staff & service #### Adequate but noisy The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room. ##### Daniel Stayed 2 nights in Jul 2024 ### 8/10 Good #### Juan Jose 28 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities :) ##### Juan Jose Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Pey 26 Dec 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers. ##### Pey ### 8/10 Good #### Michaela 31 Jan 2026 Liked: Cleanliness, property conditions & facilities Im grünen Paradies wie der Name schon sagt ##### Michaela Stayed 1 night in Jan 2026 ### 6/10 Okay #### CINTHIA ALEJANDRA RUIZ 12 Sept 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities La vista a las montañas desde la habitacion es la que hace que valga mucho la pena, la limpieza está bien a secas, lo malo es el servicio prácticamente no hay atención al cliente, cualquier cosa que se requiera se batalla, y te cobran hasta un vaso con hielo ##### CINTHIA ALEJANDRA RUIZ Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ENRIQUE 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities todo muy bien.. comodo y tranquilo y limpio ##### ENRIQUE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Denice 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito el Hotel ##### Denice Stayed 1 night in Aug 2025 ### 8/10 Good #### Eduardo 31 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities No me gusto el servicio del restaurante, ##### Eduardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gabriela 14 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien todo ##### Gabriela Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mayanín 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación estuvo muy bonita, el hotel está rodeado de naturaleza así que hubo un pájaro que estuvo picando la puerta de cristal desde las 6 de la mañana. Por otro lado está cerca de el castillo de Edwar Edwar James. ##### Mayanín Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karla 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y habitaciones muy espaciosas y limpias ##### Karla Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Rosa 17 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables ##### Rosa Stayed 2 nights in May 2024 ### 8/10 Good #### Raul 20 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia ##### Raul Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Elizabeth 28 Dec 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio Pero el inodoro o toilet esta defectuoso emana gases y olores. Eso es incomodo ##### Elizabeth Stayed 1 night in Dec 2023 ### 8/10 Good #### Carlos 25 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar y tranquilo. La gente muy amable ##### Carlos Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Francisco Manuel 9 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable, ##### Francisco Manuel Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Jose 11 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpio…. Muy buena comida …. Muy buena atención ##### Jose Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Carlos 13 Jun 2022 Disliked: Cleanliness, staff & service Cerca del atractivo turístico ##### Carlos Stayed 1 night in Jun 2022 ### 8/10 Good #### Sandra Garcia 20 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar para descansar ##### Sandra Garcia Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Lesli 28 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando ##### Lesli Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 6 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was amazing ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Alejandro 29 May 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Triste estancia por mal servicio Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion ##### Alejandro Stayed 3 nights in May 2021 ### 10/10 Excellent #### Verified traveller 18 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó mucho la forma que tiene el hotel, además que las personas son muy agradables. ##### Verified traveller Stayed 3 nights in May 2021 ### 10/10 Excellent #### Jose Alejandro 26 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar para ir a los Jardines de Edward Excelente ubicación y servicio! 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