Title: Hotel Imperial Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Imperial Hotel in Xalapa with free breakfast and restaurant ![Staircase](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/9600c202.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Single Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/e81771ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/a80e8230.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/28e70cd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/595f793a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Imperial sits in the city center, offering continental breakfast and in-room WiFi. The restaurant serves local specialties, and the business center meets work needs. Multilingual staff are praised for their attentive service to guests' requests. 6.6 ## Popular amenities - Breakfast included - Pet-friendly - Air conditioning - Housekeeping - Free WiFi - Restaurant £29 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5345592&PinnedHotelID=5345592&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Standard One Double Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/3fa5a863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard One Double Bed ### Highlights Air conditioning TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Mobile key entry Iron/ironing board - 108 sq ft - Sleeps 2 - 1 Queen Bed ![Twin Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/716b0633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Air conditioning TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Mobile key entry Iron/ironing board - 215 sq ft - Sleeps 4 - 2 Double Beds ![Standard Triple Room, 3 Single Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/de24e6c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 3 Single Beds ### Highlights Air conditioning TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Mobile key entry Iron/ironing board - 323 sq ft - Sleeps 3 - 3 Single Beds ![Basic Single Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5350000/5345600/5345592/c5f90b24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Air conditioning TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Mobile key entry Iron/ironing board - Sleeps 1 - 1 Large Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Imperial.h5345592.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Imperial.h5345592.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.52678%2C-96.91486&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0Q5ALS4pBUi_aK0gvJq4_-99Xes=) Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060 #### What's nearby - Xalapa Cathedral - 12 min walk - 0.7 miles - Juarez Park - 12 min walk - 0.7 miles - Paseo de los Lagos Park - 12 min walk - 0.7 miles - Xalapeno Stadium - 14 min walk - 0.8 miles - Los Tecajetes Park - 7 min drive - 1.4 miles #### Getting around - Xalapa Station - 15 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 123 min drive #### Restaurants - ‪Pico de Gallo - ‬4 min walk - ‪Cinteotl Atoles y Tamales - ‬1 min walk - ‪Taqueria "El Rey del Taco - ‬2 min walk - ‪La Santa Dona - ‬2 min walk - ‪Pastalatte Pasta Bar & Brunch - ‬1 min walk ## About this property ### Hotel Imperial Hotel located in Xalapa Centro Consider a stay at Hotel Imperial and take advantage of free continental breakfast, a business centre and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - Multilingual staff, free newspapers and a TV in reception - Luggage storage, wedding services and a ballroom - A banquet hall, smoke-free property and tour/ticket information Room features All guest rooms at Hotel Imperial have comforts, such as air conditioning, in addition to Extra amenities include: - Bathrooms with rainfall showers and free toiletries - TVs with cable channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![Living area](https://images.trvl-media.com/lodging/109000000/108930000/108926500/108926477/0ba09200.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Clara Luna Xalapa Centro - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 107 reviews £33 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=108926477&PinnedHotelID=108926477&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/17000000/16410000/16402800/16402772/b7ac7ea6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada del Virrey Xalapa Centro - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16402772&PinnedHotelID=16402772&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35760000/35756500/35756464/f08f419b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Museo Xalapa - Free WiFi - Business services - Room service - Housekeeping 8.6 Excellent 73 reviews £22 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=35756464&PinnedHotelID=35756464&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18670000/18666600/18666551/43f7b23a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majova Inn Xalapa Xalapa Centro - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 209 reviews £33 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=18666551&PinnedHotelID=18666551&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/25000000/25000000/24993000/24992958/3ef5474e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marllou Xalapa Centro - Parking included - Free WiFi - Housekeeping - 24/7 front desk 8.8 Excellent 97 reviews £28 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=24992958&PinnedHotelID=24992958&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35900000/35894000/35893940/bf04e164.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Central, Xalapa Xalapa - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 240 reviews £31 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=35893940&PinnedHotelID=35893940&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/24000000/23670000/23662100/23662025/f1718151.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Klimt Xalapa - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 336 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=23662025&PinnedHotelID=23662025&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10250000/10242100/10242041/f04e2fde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Del Parque Xalapa Centro - Kitchen - Pet-friendly - Free WiFi - Outdoor space 9.2 Wonderful 70 reviews £30 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10242041&PinnedHotelID=10242041&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/5000000/4210000/4209900/4209825/7325eae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express Xalapa Xalapa Centro - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 314 reviews £39 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4209825&PinnedHotelID=4209825&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/9000000/8060000/8054600/8054534/5451c243.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Victoria Xalapa Centro - Free WiFi - Restaurant - Air conditioning - Game room 8.8 Excellent 814 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8054534&PinnedHotelID=8054534&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 11:30 AM - A restaurant ### Restaurants on site - Palatino ### Things to do - TV in common areas ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting room ### Accessibility - No lift ### More - 1 building - 3 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 7:00 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 249, per pet, per day, plus a deposit of MXN 50 per stay Welcoming dogs only 1 total (up to 25 kg per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Pet deposit: MXN 50 per stay - Pet fee: MXN 249 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Alcohol is not served at this property ### Property is also known as Hotel Imperial Xalapa Imperial Xalapa Hotel Imperial Hotel Hotel Imperial Xalapa Hotel Imperial Hotel Xalapa ## Frequently asked questions ### Is Hotel Imperial pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a deposit of MXN 50 per stay and a fee of MXN 249 per pet, per day. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Imperial? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial on 1 Nov 2025 start from £28.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Xalapa-Hotels-Hotel-Imperial.h5345592.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Imperial? > This hotel doesn't offer parking. ### What time is check-in at Hotel Imperial? > Check-in start time: 1:00 PM; check-in end time: 7:00 AM. After-hours check-in is not available. ### What time is check-out at Hotel Imperial? > Checkout is at noon. ### Where is Hotel Imperial located? > Located in Xalapa Centro, this hotel is within a 10-minute walk of Xalapa Gallery of Contemporary Art, San Jose Church and Los Berros Park. Callejón del Diamante and Diego Rivera Center are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Imperial Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 7.8 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 13 8 - Good 8 6 - Okay 9 4 - Poor 6 2 - Terrible 9 ### 6/10 Okay #### Dan 5 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No había agua caliente ni presión en la regadera ##### Dan Stayed 1 night in Sep 2025 ### 4/10 Poor #### Claudia 4 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día ##### Claudia Stayed 3 nights in Aug 2025 ### 8/10 Good #### Gabriela 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente ##### Gabriela Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Yael Alejandro 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente, no tengo ningún reclamo. ##### Yael Alejandro Stayed 1 night in Aug 2025 ### 2/10 Terrible #### José 2 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No me hicieron la reservación y no me de dieron cuarto. No voy a pagar ##### José Stayed 1 night in Aug 2025 ### 2/10 Terrible #### ANGEL 20 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre ##### ANGEL Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernanda 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas. ##### Fernanda Stayed 1 night in May 2025 ### 8/10 Good #### Felipe 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable.... ##### Felipe Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Marco 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities bien la estancia ##### Marco Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Jose 24 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Desastre ##### Jose Stayed 17 nights in Dec 2024 ### 10/10 Excellent #### Payola 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendable ##### Payola Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Santander 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena elección para viajes emergentes. La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar. ![](https://a.travel-assets.com/ugc/hotel-reviews/A23698EF58BB5C5FA1F39D1155780EFC2CDE5C1E1732463670504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6996AF670AD2990908840676D430D81C47AA2EBF1732463670673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Santander Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Isabel Cristina 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande.. ##### Isabel Cristina Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Hitzel 22 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación. ##### Hitzel Stayed 1 night in Jul 2024 ### 10/10 Excellent #### PATRICIA I 3 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities Acogedora, excelente ubicación ##### PATRICIA I Stayed 1 night in Mar 2024 ### 6/10 Okay #### Raúl Agustín 19 Dec 2023 Liked: Cleanliness, staff & service, amenities Excelente ubicación, modernizar las instalaciones, cambiar las camas. ##### Raúl Agustín Stayed 1 night in Dec 2023 ### 6/10 Okay #### Jose Antonio 30 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sin estacionamiento :( El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería. ##### Jose Antonio Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Demi 22 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad ##### Demi ### 2/10 Terrible #### Eduardo Sebastián 18 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo... ##### Eduardo Sebastián ### 8/10 Good #### Omar 28 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio ##### Omar ### 8/10 Good #### Fredy Ricardo 15 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor ##### Fredy Ricardo Stayed 1 night in Aug 2022 ### 8/10 Good #### Verified traveller 26 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### JORGE, mexico 22 Oct 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### regular regular ##### JORGE ### 6/10 Okay #### JORGE, Ciudad de mexico 2 Jul 2016 Liked: Cleanliness, staff & service, room comfort #### Buen servicio Bien en general, la television se ve en blanco y negro ##### JORGE ### 6/10 Okay #### Verified traveller 8 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cómodo y bien ubicado ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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