Title: Hotel Balcón del Parque Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=95893215&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Balcón del Parque Travelers savor delicious meals at the hotel restaurant while taking advantage of practical services like luggage storage and 24-hour assistance ## Photo gallery for Hotel Balcón del Parque ![Presidential Cabin | Premium bedding, down duvets, desk, iron/ironing board - Hotel Balcón del Parque (Xalapa)](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/33c0af01.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Balcón del Parque (Xalapa)](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8202a76d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Room | Private kitchen | Coffee/tea maker - Hotel Balcón del Parque (Xalapa)](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/81949496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Senior Room | Premium bedding, down duvets, desk, iron/ironing board - Hotel Balcón del Parque (Xalapa)](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/80a74ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Room | Premium bedding, down duvets, desk, iron/ironing board - Hotel Balcón del Parque (Xalapa)](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/092b7e35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Balcón del Parque sits in the city center, offering a welcoming atmosphere with its restaurant and high-speed WiFi. Guests appreciate the thoughtful conveniences including luggage storage, an elevator, and round-the-clock front desk support. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=95893215&PinnedHotelID=95893215&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room ![Standard Room | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8834919d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 10 reviews ### Highlights Air conditioning Smart TV Premium bedding Down duvet Private bathroom Hairdryer Coffee/tea maker Free bottled water - Park view - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8fc5d546.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.2 Wonderful 5 reviews ### Highlights Air conditioning Smart TV Premium bedding Down duvet Private bathroom Hairdryer Coffee/tea maker Free bottled water - Park view - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Room ![Junior Room | View from room](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/324d7d80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom Hairdryer - Park view - Sleeps 4 - 2 Queen Beds ### View all photos for Senior Room ![Senior Room | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/e0a4fb9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Room 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room ![Superior Room | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/8ca9dff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Premium bedding Down duvet Hairdryer Jetted bath Private bathroom Rainfall showerhead - Park view - Sleeps 2 - 1 King Bed ### View all photos for Family Cabin ![Family Cabin | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/610c8328.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 4 - 2 Queen Beds ### View all photos for Presidential Cabin ![Presidential Cabin | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/33c0af01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Cabin 10.0 Exceptional 5 reviews ### Highlights Furnished balcony Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom - Park view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Room ![Presidential Room | Premium bedding, down duvets, desk, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95900000/95893300/95893215/aa54165c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Kitchenette Mini-fridge Smart TV Premium bedding Down duvet Private bathroom Hairdryer - Park view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Balcon-Del-Parque.h95893215.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Balcon-Del-Parque.h95893215.Hotel-Information) ## About the area Xalapa Centro, a neighbourhood in Xalapa, is home to Hotel Balcón del Parque. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and the area's natural beauty can be seen at Los Tecajetes Park and Juarez Park. El Agora and Interactive Museum of Xalapa (MIX) are also worth visiting. [Visit our Xalapa travel guide](https://www.expedia.co.uk/Xalapa.dx6052221) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.53363%2C-96.93048&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-koN_0a2TNUQbCD-qqGQ33rEdyg=) Rafael Ramírez, 62, Xalapa, VER, 91000 ### What's nearby - Los Tecajetes Park \- 1 min walk \- 0.1 miles - State Theatre \- 5 min walk \- 0.3 miles - Juarez Park \- 13 min walk \- 0.7 miles - Xalapa Cathedral \- 15 min walk \- 0.8 miles - Palacio de Gobierno \- 15 min walk \- 0.8 miles ### Getting around - Xalapa Station - 13 min drive - Xalapa, Veracruz (JAL-El Lencero) - 26 min drive ### Restaurants - ‪Asadero Cien - ‬4 min walk - ‪La Estancia de los Tecajetes - ‬7 min walk - ‪Hotel Xalapa - ‬6 min walk - ‪Caffé del Corso - ‬5 min walk - ‪Domino's Pizza - ‬4 min walk ## About this property ### Hotel Balcón del Parque Hotel located in Xalapa Centro Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A lift, a 24-hour front desk and smoke-free property - Luggage storage Room features All guest rooms at Hotel Balcón del Parque have comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Smart TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/12000000/11860000/11855000/11854978/cbe8873a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma by Fiesta Americana Xalapa Nubara Xalapa - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 604 reviews £54 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=11854978&PinnedHotelID=11854978&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9260000/9260000/9259902/5e176f70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Xalapa by IHG Xalapa Centro - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 9.4 Exceptional 653 reviews £46 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9259902&PinnedHotelID=9259902&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4740000/4732900/4732861/3a90707e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HB Xalapa Xalapa - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 601 reviews £55 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4732861&PinnedHotelID=4732861&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/2000000/1390000/1380600/1380586/5ec21605.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón del Alférez Xalapa Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 315 reviews £52 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1380586&PinnedHotelID=1380586&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Balcón del Parque Hotel Hotel Balcón del Parque Xalapa Hotel Balcón del Parque Hotel Xalapa ## Frequently asked questions ### Is Hotel Balcón del Parque pet-friendly? ### How much is parking at Hotel Balcón del Parque? ### What time is check-in at Hotel Balcón del Parque? ### What time is check-out at Hotel Balcón del Parque? ### Where is Hotel Balcón del Parque located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Balcón del Parque Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 145 8 - Good 25 6 - Okay 4 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Geoffrey 22 Jul 2025 Liked: Amenities Beautiful view of the park ##### Geoffrey Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ANTONIO 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities It Is a clean, nice and friendly. I love to come to this hotel. ##### ANTONIO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kamil 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel but not in a convenient location. A bit far from coffee shops and restaurants. ##### Kamil Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### walter 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler. ##### walter Stayed 3 nights in Apr 2025 ### 8/10 Good #### martin 26 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation. ##### martin Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### andres 12 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place well maintained very close to restaurants, parks ##### andres Stayed 2 nights in May 2024 ### 10/10 Excellent #### Joanne 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay at Hotel Balcon!! The facility and park are just stunning. ##### Joanne Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Kennie 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility. ##### Kennie Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Christopher 9 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and comfortable. ##### Christopher Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Barbara 9 Nov 2024 Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room! ##### Barbara Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Judy 23 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive. ##### Judy Stayed 3 nights in Nov 2023 ### 8/10 Good #### John Bruce 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again. ##### John Bruce Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Malgorzata 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place, big room, very comfortable, great food in the restaurant will be back. ##### Malgorzata Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Cora 8 Dec 2025 Liked: Cleanliness, staff & service . ##### Cora Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Regino 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place ! ##### Regino ### 10/10 Excellent #### Ivan 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I wish I would’ve stayed longer. ##### Ivan Stayed 1 night in May 2025 ### 10/10 Excellent #### Adrián Neftali 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Adrián Neftali Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Armando 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Armando Stayed 4 nights in May 2025 ### 10/10 Excellent #### JOSE LUIS ORTIZ 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### JOSE LUIS ORTIZ Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ANTONIO 2 May 2025 I love it ##### ANTONIO Stayed 1 night in May 2025 ### 10/10 Excellent #### Abigail 24 Apr 2025 Liked: Cleanliness, staff & service, amenities 10/10 ##### Abigail Stayed 1 night in Apr 2025 ### 8/10 Good #### Claudia 15 Jun 2025 Liked: Cleanliness, property conditions & facilities The handicap parking spot should have a sign and the hotel should not allow just any car to park right in front of the handicap ramp. Everyday the ramp was blocked by a different car, and my disabled relative had a hard time going up the steps ##### Claudia Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jose 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities OK ##### Jose Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### susan 9 Nov 2024 Liked: Cleanliness, staff & service, amenities I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it! ##### susan Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Ana Luisa 26 Jul 2024 Disliked: Staff & service, amenities They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area ##### Ana Luisa Stayed 1 night in Jul 2024 ---