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HB Xalapa

3.5 star property
Hotel in Xalapa with free valet parking and fitness centre

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Photo gallery for HB Xalapa

Reception
32-inch TV with cable channels
Terrace/patio
32-inch TV with cable channels
Junior Suite Doble | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Day bed
Private bathroom
Hairdryer
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King

1 bedroom, in-room safe, desk, laptop workspace

Habitacion Estandar King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Doble

Junior Suite Doble | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Doble

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Day bed
Private bathroom
Hairdryer
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | 1 bedroom, in-room safe, desk, laptop workspace

Habitacion Estandar Doble

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King discapacitados

1 bedroom, in-room safe, desk, laptop workspace

Habitacion Estandar King discapacitados

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190

What's nearby

  • Plaza Las Animas Mall - 2 min drive - 1.0 mile
  • Xalapa University - 2 min drive - 1.4 miles
  • Plaza Las Americas Mall - 2 min drive - 1.7 miles
  • Xalapa Cathedral - 3 min drive - 2.1 miles
  • Paseo de los Lagos Park - 4 min drive - 2.1 miles

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Bola de Oro - ‬5 min walk
  • ‪El Choro - ‬5 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪Espresso 58 - ‬6 min walk

About this property

HB Xalapa

Hotel in the business district
You can look forward to a terrace, a garden and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free newspapers and a front desk safe
  • A vending machine, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Hairdryers and shampoo
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 129 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 350 per pet (varies based on length of stay)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 189 for adults and from MXN 129 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350 per pet, per day.

How much is parking at HB Xalapa?

Self-parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Checkout is at noon.

Where is HB Xalapa located?

Situated in the business district, this hotel is within 1 mile (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall and Xalapa University. Xalapa Gallery of Contemporary Art and Hospital Angeles Xalapa are also within 2 miles (3 km).

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HB Xalapa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 504 reviews
Rating 8 - Good. 118 out of 504 reviews
Rating 6 - Okay. 30 out of 504 reviews
Rating 4 - Poor. 15 out of 504 reviews
Rating 2 - Terrible. 11 out of 504 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent! Fast and reliable.
Stayed 2 nights in May 2025

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the hotel is up to date
Stayed 1 night in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Fernando Emmanuel

Liked: Amenities
NA
Stayed 2 nights in Mar 2025

10/10 Excellent

David Salomón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

JULIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant Service is a disaster and the good quality is bad
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Aug 2024

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
They not have refrigerator o ice machine there wasn’t in the restaurant
Stayed 4 nights in Oct 2024

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas profesionales, limpio
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato del personal, en el restaurante muy amables y atentos todos los meseros. La comida deliciosa. Altamente recomendable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente relación precio calidad solo le agregaría más canales a su cable Visión
Stayed 4 nights in Jun 2025

10/10 Excellent

Atanacio

Liked: Cleanliness, amenities, property conditions & facilities
Regresare
Stayed 1 night in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención profesión as L, amable y muy rápida.
Stayed 1 night in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Todo
Stayed 7 nights in Jan 2025

10/10 Excellent

Efrain

Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, nuevo, accesible, económico
Stayed 1 night in May 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hospedaje
Stayed 1 night in May 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción siempre, trato amable y habitaciones cómodas
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien !
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Ramon Reyes del

Stayed 1 night in Mar 2025